London, Greater London

circa £27000 per annum

Contract, Full-time

About the organisation

Whatever happens as we get older, we all want to remain independent and live life on our own terms. That’s why, as well as offering regul... Read more

Job Description

Job Purpose

This post will provide effective and efficient support to ensure projects and services are delivered to agreed targets and milestones with a particular focus on Volunteer Development. 

The post-holder will work within a small team of Volunteering staff supporting Volunteer Development.

Main Duties

The main duties are as follows:

  • Provide support to a range of projects and activities as required including volunteer development, engagement and communications.
  • Co-ordinate activity from staff and volunteers to ensure effective delivery as required.
  • Monitoring of the volunteer journey, from appointment to retirement, making sure staff and volunteers abide to policies and procedures.
  • Develop project plans and schedules. Monitor progress to ensure achievement of milestones, targets and compliance with budgets and IA guidelines.
  • Support robust project monitoring and evaluation including impact measures.
  • Enter, update and maintain service and project data to a high level of accuracy and with good attention to detail.
  • Produce reports on progress and data as required.
  • Assist in volunteer training delivery, review and evaluation.
  • Be a point of contact for volunteering policy, procedures and best practice.
  • Work with colleagues and staff across IA to ensure volunteers and older people are involved in planning, delivery, quality, evaluation and practice.
  • Co-ordinate production and dissemination of resources and materials and liaise with communications Work together with staff across IA to ensure accurate representation of Volunteering across teams and projects.
  • Draft copy for print and online communications and upload to internet/ intrane / website as required.
  • Co-ordinate meetings and events for internal and external stakeholders as required.
  • Respond to enquiries as required in a timely and courteous manner, including managing inboxes.
  • Issue contracts and Pprocess contracts and invoices as required in line with IA policies and procedures.
  • Represent IA externally as required.
  • Support the development and delivery of partnerships and the delivery of partnership activity to further the strategic aims of IA as required.
  • Support volunteer recruitment activities as required meeting targets and quality standards. Support Wellbeing tTelephone sServices tTeam activity as required.
  • Support and manage office volunteers

Please note this is a 6 month FTC