London, Greater London
circa £27000 per annum
Contract, Full-time
Job description

Job Purpose


This post will provide effective and efficient support to ensure projects and services are delivered to agreed targets and milestones with a particular focus on Volunteer Development. 


The post-holder will work within a small team of Volunteering staff supporting Volunteer Development.



Main Duties


The main duties are as follows:


  • Provide support to a range of projects and activities as required including volunteer development, engagement and communications.


  • Co-ordinate activity from staff and volunteers to ensure effective delivery as required.


  • Monitoring of the volunteer journey, from appointment to retirement, making sure staff and volunteers abide to policies and procedures.


  • Develop project plans and schedules. Monitor progress to ensure achievement of milestones, targets and compliance with budgets and IA guidelines.


  • Support robust project monitoring and evaluation including impact measures.


  • Enter, update and maintain service and project data to a high level of accuracy and with good attention to detail.


  • Produce reports on progress and data as required.


  • Assist in volunteer training delivery, review and evaluation.


  • Be a point of contact for volunteering policy, procedures and best practice.


  • Work with colleagues and staff across IA to ensure volunteers and older people are involved in planning, delivery, quality, evaluation and practice.


  • Co-ordinate production and dissemination of resources and materials and liaise with communications Work together with staff across IA to ensure accurate representation of Volunteering across teams and projects.


  • Draft copy for print and online communications and upload to internet/ intrane / website as required.


  • Co-ordinate meetings and events for internal and external stakeholders as required.


  • Respond to enquiries as required in a timely and courteous manner, including managing inboxes.


  • Issue contracts and Pprocess contracts and invoices as required in line with IA policies and procedures.


  • Represent IA externally as required.


  • Support the development and delivery of partnerships and the delivery of partnership activity to further the strategic aims of IA as required.


  • Support volunteer recruitment activities as required meeting targets and quality standards. Support Wellbeing tTelephone sServices tTeam activity as required.


  • Support and manage office volunteers


Please note this is a 6 month FTC

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Refreshed on: 20 June 2019
Closed date: 27 June 2019
Tags: Advice, Information, Vocational/Services