Hammersmith, Greater London (On-site)
£23,175 per year
Permanent, Full-time
Job description

Independent Age works to ensure that as we grow older, we all have the opportunity to live well with dignity, choice and purpose.  To achieve this we provide information, advice and connection services for older people; campaign on the issues that matter most to them around health and care, poverty and loneliness and provide capacity building support to others working in the sector.

This is an exciting time to join Independent Age as we work on our new ambitious strategy for 2021 – 2023 and increase our profile, impact and reach so more people can live a happy, connected and purposeful later life.  We want to find talented individuals from diverse backgrounds to join us on this journey.

The Volunteer Recruitment Assistant will provide effective volunteer recruitment administration and onboarding support across Independent Age, meeting agreed quality standards and targets for volume, accuracy and time and ensuring applicants are well-supported throughout their recruitment journey. They will also support with delivering high quality virtual induction training to ensure that volunteers are well-equipped and looking forward to undertaking their roles with Independent Age. The successful candidate will support Independent Age’s UK wide volunteer recruitment programme, building strong and positive working relationships with local Volunteer Coordinators and managers to ensure we can recruit suitable volunteers to support our work. 

We are seeking a motivated and enthusiastic team member with strong interpersonal skills and an excellent telephone manner. Candidates must have great attention to detail, be highly organised and have excellent time management skills to successfully manage competing priorities. Excellent verbal and written communication skills, with the ability to communicate effectively both in-person and via telephone and email with staff, volunteers and members of the public are essential for this role. The ability to use virtual platforms such as Teams and proficiency in Microsoft Word, Excel and PowerPoint are also required for this role, as is experience of using databases or Customer Relationship Management Systems such as Salesforce.

At Independent Age we live by our values. We are Purpose-driven; compassionate; expert; collaborative; accountable; inclusive.

We champion inclusion and celebrate diversity within and outside our charity to create a culture where everyone knows that they belong and can bring their whole self to work. 

We hire from a variety of backgrounds as we know this makes our charity stronger.

If you are passionate about our cause, share our values and believe you have the skills for this role, then we’d love to meet you. 

We offer two incremental salary increases for everyone joining us, one at successful completion of probation and the second on the first anniversary of starting with us.

We know that a good work life balance helps us perform at our best, so we provide support to attain this with flexible working hours and regular remote working opportunities’. 

We also offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance and fantastic learning and development opportunities.

Independent Age is committed to safeguarding and follow Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and if offered the post, we will require two employment references including your current or most recent employer.  

To apply, please visit our website to submit a cover letter detailing how your skills and experience meet the criteria within the Job Description and Person Specification, along with your CV.

Interviews to be held in week commending 14 February.

Refreshed on: 25 January 2022
Closed date: 30 January 2022 at 23:59
Tags: Admin, Volunteer Management

The client requests no contact from agencies or media sales.