Home-based
£27,000 per year
Contract, Full-time
Job description

This post will provide effective and efficient support to ensure services are delivered to agreed targets and milestones with a particular focus on integrated wellbeing friendship face-to-face support to enable increased social connections and reduced isolation for older people.

The post-holder will work within a small regional team of staff supporting face to face friendship services and other wellbeing services.

Main Duties

  • Provide support actions aligned to a range of friendship services as required including face to face and telephone befriending, and other services as required
  • Co-ordinate service activity from volunteers and staff to ensure effective service delivery as required
  • Assess the needs of older people needing friendship services to measure service requirements
  • Work effectively with high volume numbers of volunteers and older people we support
  • Support the process for recruitment, support and retention of volunteers
  • Ensure all service delivery meets agreed Quality and Organisational standards including responding appropriately to safeguarding issues as required
  • Support robust monitoring and evaluation including impact measures
  • Enter, update and maintain data to a high level of accuracy and with good attention to detail on a CRM and Excel database
  • Produce reports on progress and data as required
  • Work with Wellbeing colleagues and staff across Independent Age to ensure older people are involved in service development and evaluation

Do you have experience in:

- managing remotely based volunteers

- knowledge of a range of services such as befriending that combat isolation and loneliness

- experience of working independently & proactively to meet strict deadlines and targets on a number of concurrent task

- have CRM database and Excel expertise

- experience of networking and building partnerships with relevant organisations to ensure growth/maintenance of services or initiatives within a geographical area

If so and you are interested in this role, we want to hear from you! To apply please click the apply button.

Closing date: wednesday 20th November 2019

Interviews: 28th November 2019

More about Independent Age
About
Independent Age

Whatever happens as we get older, we all want to remain independent and live life on our own terms. That’s why, as well as offering regul... Read more

Refreshed on: 26 October 2019
Closing date: 20 November 2019
Tags: Advice, Information, Advocacy

The client requests no contact from agencies or media sales.

Expires today
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