“My friendship volunteer has enriched my life; she is someone that I can talk to who I can trust and open up to. I know she will listen and whatever I tell her remains between us. I will never ever forget her and the impact that she has had on my life since meeting her”
As you can see Older People really value the friendship service delivered by Independent Age’s dedicated volunteers, who are in turn supported and managed by our Wellbeing Officers. If you would like to be part of a service that makes a real difference to the lives of older people then we would be interested in hearing from you.
The post holder will provide effective and efficient support to ensure services are delivered to agreed targets and milestones with a particular focus on wellbeing friendship face-to-face support to enable increased social connections and reduced isolation for older people.
The post holder will work within a small London team of staff supporting face to face friendship services and other wellbeing services.
Provide support actions aligned to a range of friendship services as required including face to face befriending in homes of local older people and telephone befriending.
Co-ordinate service activity from volunteers and staff to ensure effective service delivery as required
Assess the needs of older people needing friendship services to measure service requirements
Support the process for recruitment, support and retention of volunteers
Work effectively with high volume numbers of volunteers and older people we support
Ensure all service delivery meeting agreed Quality and Organisational standards including responding appropriately to safeguarding issues as required
Support robust monitoring and evaluation including impact measures.
If you are interested in this role and to view the full JD and Person Specification please click the 'Apply' button.
Closing date for applications: 12pm Sunday 1st December 2019.
Interviews: Wednesday, 4th December 2019
The client requests no contact from agencies or media sales.