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Director of Operations
Oversee the efficient and effective functioning of key operational areas, including Operations, People management, Finance, Security and Compliance.
Responsible to: CEO
Responsible for: HR Business Partner, Operations Officer, Finance Lead, Finance Officers
Working with: Senior Management team and Programmes teams, colleagues in other departments and stakeholders as necessary.
Grade and Salary: Up to £70,000
Location: Hybrid, London, UK
Post: Full-time, permanent
REDR UK AND THE WORK WE DO
RedR UK is an international NGO and learning provider that develops capacity and supports aid workers, organisations, and communities to prepare for and respond effectively to crises within humanitarian, development, and peacebuilding contexts. Our work builds resilience, primarily in low and lower middle-income countries worldwide. We have 40 years’ experience responding to disasters. RedR UK has offices in London and Amman and maintains a large pool of highly qualified trainers and experts who go through a rigorous certification and selection process. Our work is overseen and supported by a Board of Trustees with wide experience, in the humanitarian sector and other fields. RedR is a Membership organisation with a global network of 1,800 Members, all of whom are experienced humanitarian professionals.
Our values are vitally important to us as individuals, teams and to RedR UK as a whole. We are committed to a continuous process of strengthening our culture, maintaining the high standards required to work together effectively, and delivering first class advice and service to those with whom we work.
ABOUT THE ROLE
We are seeking a dynamic and experienced Director to oversee the efficient and effective functioning of our organisation's key operational areas, including Operations, People management, Finance, Security and Compliance. The Director will play a pivotal role in ensuring the smooth implementation of our humanitarian programs while upholding the highest standards of excellence, accountability, integrity, collaboration and lifelong learning.
MAIN RESPONSIBILITIES
- Strategic Leadership: Provide strategic direction and leadership to the organisation's operational functions, aligning them with the overall mission and objectives.
- People Management: Develop and implement HR policies and procedures to support a diverse workforce including employees, consultants and Associate Trainers. Manage any organisational change management processes and ensure that RedR UK’s culture and values are embedded across the organisation.
- Financial Management: Oversee budget planning, financial reporting, and internal controls to ensure fiscal responsibility and compliance with donor regulations and legal requirements. Analysing financial data to provide insights for decision making, leading policy reviews to improve procedures, and overseeing external audits.
- Operations Management: Streamline and optimise operational processes and systems to enhance efficiency, quality, and scalability while availing technological advancement. This includes systems, IT, CRM, Facilities and vendor management.
- Security and Risk Management: Ensure security protocols are adhered to and risk management strategies are in place to safeguard staff, assets, and programme operations. Ensure that RedR’s Global Safety and Security Policy meets international standards, dealing with security concerns and incidents that arise and raising these as necessary.
- Resource Utilisation: Analyse resource requirements and utilisation across programmes, providing insights and recommendations; collaborate with programmes to develop strategies for optimising resource allocation and utilisation. Establish mechanisms for ongoing monitoring of resource allocation and utilisation across programmes.
- Compliance and Reporting: Ensure compliance with relevant laws, regulations, and donor requirements; maintain and periodically update RedR UK organisations policies and associated processes, ensuring RedR UK is compliant with relevant legislation in its countries of operation. Development and management of the risk management framework to identify and mitigate potential risks to the organisation's operations.
Key competencies
1. Achieving Results:
- Drives strategy decisions to make significant gains
- Demonstrates resilience and persistence in the face of challenges, ensuring timely delivery of results.
2. Engaging with Stakeholders:
- Cultivates strong relationships with internal and external stakeholders, including donors, partners, government agencies, and communities.
- Collaborates collaboratively across teams and functions to achieve shared goals and foster a culture of cooperation.
3. Humanitarian Learning Principles and Practices:
- Advocates for the importance of key humanitarian principles within the organisation and among stakeholders.
- Promotes a culture of continuous learning and adaptation within the organisation.
4. Managing Projects:
- Leads the planning, implementation, and evaluation of projects and initiatives.
- Identifies and mitigates project risks, ensuring compliance with donor requirements and organisational policies.
5. Demonstrating Leadership:
- Inspires and motivates staff to perform at their best, fostering a culture of Collaboration, excellence, accountability, and integrity.
- Leads by example, demonstrating ethical leadership and a commitment to the organisation's mission and values.
- Provides mentorship, coaching, and professional development opportunities to staff, empowering them to grow and succeed.
PERSON SPECIFICATION
Essential
- Demonstrated commitment to the mission and values of RedR UK and a deep understanding of key humanitarian principles.
- Proven track record of senior management expertise spanning Operations, HR, and Finance.
- Proficiency in data analysis with a keen understanding of performance and operational metrics.
- Exceptional people management skills, encompassing reward systems, remuneration strategies, retention initiatives, and engagement methodologies in international contexts.
- Extensive experience in contracting, project funding, and security management within the humanitarian sector.
- Familiarity with systems like Salesforce and QuickBooks.
- Ability to navigate and thrive within a dynamic environment, exhibiting flexibility and resilience during periods of heightened work pressure within a small organisation.
Could this be you?
Please send your CV and one-page cover letter
The client requests no contact from agencies or media sales.
Director (Cynnal Cymru)
Location: Flexible working/ Cardiff office base/Home working/Client sites
Contract Type: Permanent/ Full time
Salary: £55,000 to £60,000 (pro rata) dependent on experience
Hours: 30 or 37.5 hours per week (4 or 5 days)
Could you lead this critical sustainable development organisation in Wales?
Cynnal Cymru is the leading sustainable development organisation in Wales. With charitable aims at our core, we provide advice, training and connections to help organisations take bold decisions for a fairer and more secure future.
We are looking for an ambitious individual who can help us strengthen our skills and expertise and lead us through a period of consolidation and change as we continue to deliver our ambitious agenda of enabling action towards a fair and just society, a low carbon economy and a thriving natural environment.
You may be an experienced CEO or an experienced senior manager looking for a step up. Our new Director will be skilled in both people and organisational management, with very good business and financial acumen.
We are a lively and progressive charity at an important stage in our development. If our mission resonates and you share our aims, we would love to hear from you.
We are interested in hearing from candidates with:
- A keen understanding of sustainable development and its status in global, national, and local contexts
- Significant and recent successful management experience at executive or senior level
- Experience of generating income, managing commercial and non-commercial income streams, and leading a financially sustainable organisation
- Experience of working in a small team, bringing together individuals from different parts of an organisation and delivering change
Why Cynnal Cymru?
We’re sustainability experts who help organisations create a fairer and more secure future. Since 2002 we’ve been part of Wales’ journey to end short-term thinking and become a leader in sustainable development. Our team delivers wide-reaching work touching many agendas and policy areas including climate change and decarbonisation, sustainable travel, renewable energy, utilities, affordable housing, the Foundational Economy, in-work poverty, management of natural resources and much more.
As our new Director, you will have the opportunity to have a significant impact on the sustainability agenda in Wales.
How to apply:
- Eastside People is supporting Cynnal Cymru in the recruitment of this role. Please ensure you have read the candidate information pack before applying.
- Please apply by submitting your CV and a cover letter.
- Please do not provide any personal information on your Cover Letter such as name, ethnicity, etc. as we are operating an anonymised recruitment process to reduce any subconscious biases, advantages or disadvantages to anyone.
- Please respond to each of the following areas in your cover letter which should be no longer than 3 pages:
- Your familiarity with sustainability and the reasons this opportunity resonates for you
- Your strategic experience as a senior leader
- Your experience of leading an organisation through a significant period of consolidation and expansion – please give examples of the challenges you faced and how you overcame them
- Your preferred approach for implementing income-generating activities to support organisational growth and sustainability
- Experience/knowledge in relation to the other relevant skills and experience specified in the job description and person specification
- The closing date for applications is Friday 3rd May interviews will take place in the week commencing 17th May.
- The selection process will involve an interview and presentation to the panel of Trustees. Should you be successful after this stage, there will be an opportunity to meet with the Senior Leadership team.
- We want you to have every opportunity to demonstrate your skills, ability, and potential; please get in touch with us if you require any assistance or adjustment so that we can help make the application process work for you.
- We are sustainability experts based in Wales – we provide advice, training and connections to help your organisation take bold decisions for a fairer and more secure future.
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