The International Rescue Committee (IRC) is one of the world’s leading humanitarian relief organisations. Founded in 1933 at the request of Albert Einstein, the IRC strives to help people whose lives and livelihoods are shattered by conflict and disaster to survive, recover, and gain control of their future.
Responding to the world’s worst humanitarian crises in more than 40 countries, the IRC delivers emergency aid, protects children, provides healthcare, prevents and responds to violence against women and girls, safeguards human rights and supports economic recovery.
International Rescue Committee, UK (IRC-UK)
The IRC’s global headquarters are in New York. Our affiliate European headquarters, IRC-UK, was established in London in 1997 to support the organisation’s global activities and in particular to diversify its donor base and be able to better advocate with European policy makers. IRC-UK comprises around 150 staff. In Europe, IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.
Our European headquarters, IRC-UK, were established in London in 1997 to support the organisation’s global activities and particularly to diversify its donor base and be able to better advocate with European policy-makers on behalf of the people we serve.
The Human Resources team provides a comprehensive Human Resources service to UK and Europe based staff, compromising of a Director of HR, a UK HR team of 4 and HR counterparts in Europe and the US.
Whilst this role focuses on a UK based client group, the post holder also provides some HR support for staff in other offices in Europe. In this role you work as part of the wider Europe and Global HR team with HR colleagues in Belgium, Germany, Switzerland and the US, working collaboratively as part of the wider team supporting and taking on tasks as required.
Purpose of the post
As HR and Talent Officer you provide comprehensive and customer focused HR support to recruitment and HR administration to IRC UK staff and managers. You are the first point of contact for existing staff and new starters, ensuring a smooth and welcoming onboarding process. You are also responsible for timely and accurate data entry, ensuring HR systems are kept up to date whilst contributing to continually improving HR systems and processes.
- Reports to HR Operations Manager
- Liaises with staff and managers across the organisation.
- Works as a collaborative member of the wider Europe HR and Global HR team.
Main tasks and responsibilities
Onboarding & Recruitment Support
- Provide administrative support to the full onboarding process
- Provide a smooth onboarding and induction process for new starters including completing recruitment checks, delivering HR induction, adding new starters to relevant systems and benefits, acting as first point of contact for new starters
- Liaise with workspace colleagues as needed to support the onboarding process
- Use ATS system (Cornerstone) to generate online offers, gather onboarding paperwork from new starers and reporting for roles in the UK and other European offices if required.
- Liaise with colleagues in HR operations and HR support for updates to the onboarding process and paperwork when needed and to work on improvements or changes to reporting from the ATS system
- Provide administrative support to the full recruitment cycle when required, including post job adverts online, manage candidates, manage interview schedules in liaison with HR Operationss Manager, Recruiter and hiring managers, book meeting rooms, schedule interviews and tests as required
- Provide professional administrative support to Director of HR, Europe including:
- Coordinating diaries, organising internal /external meetings; judging priorities and proactively working through the many conflicting demands of the team
- Administering and taking minutes in key meetings; disciplinary and grievance meetings and project meetings
- Handling basic correspondence with vendors and clients and all internal and external requests such as employee references in a timely and professional manner
- Act as a reference point on purchasing, administrative training and financial matters
Administrative Processes, Record Keeping and Data Inputting
- Maintain current administrative processes across computer drives, Cornerstone, Workday and online file storage system Box – ensures processes, templates, forms and policies are reviewed regularly as agreed with the wider HR team are up to date, easily accessible and clearly documented
- Develop, recommend and draft new and revised processes, forms, templates and documents in discussion with the wider HR team
- Responsible for keeping all templates, forms procedures and policies up to date and ensures these are reviewed on a time basis
- Prepare and generate monthly, quarterly, year-end and all ad hoc HR reports as per set deadlines and distributes to identified stakeholders
- Ensure intranet pages are updated regularly, creating new pages as necessary and updating existing pages in coordination with the HR Operations Manager
- Generates letters including, offer, maternity, probationary; leaver letters in a timely and accurate manner, working across Cornerstone, Box, Workday and computer drives
- Audit all employee files on a regular basis according to schedule set by HR Operations Manager ensure all employees have all statutory paperwork and that information is in the correct place and up to date
- Keep organisational charts up to date and creates new organisational charts as required
- Performance Management: support HR Operations manager in monitoring mid-year and annual appraisal process, running reports for HR and for managers.
- Ensure files are archived regularly in accordance with schedule set by the HR Operations manager
- Produce monthly candidate and employee data reports in Excel and Power BI and present to HR Team
HR information systems
- Input all employee data into Workday for staff changes in UK, Belgium, Switzerland & Sweden in an accurate and timely fashion; liaises with HR systems team, keeps Head of HR and HR Managers in UK & Belgium, Switzerland & Sweden updated on all Workday changes
- Run and deliver HR metrics as requested by HR Operations Manager and Director of HR
- Administer online absence tracking system (eDays) ensuring staff are added/removed from the system in a timely manner
Payroll and pensions
- Assist with the preparation of the monthly payroll spreadsheet recording starters, leavers and amendments including any necessary supporting documentation.
- Contact point for staff in case of queries and changes related to payroll
Training & Development
- Coordinate trainings including, performance review training, unconscious bias training and other training sessions as required.
- Focal point for online learning portal, Kaya, supporting staff members to access and utilise the system
- Administer online training system (iHasco) ensuring staff are added/removed from the system in a timely manner to be able to access this external training through the internal online learning portal, Kaya
- Strong and experienced administrator with solid understanding of establishing and administrating effective administrative processes and procedures
- Experience of providing administrative support to recruitment processes
- Working in a pressured environment with conflicting priorities and without supervision; a can do attitude and organised approach
- Excellent attention to detail
- Excellent written and spoken communication skills
- Excellent IT skills, competent user of all Microsoft programmes with particularly strong Excel skills (intermediate to advanced level)
- Experience of working with HRIS systems for data entry and reporting
- Ability to work effectively within and across teams and build good working relationships.
- An interest and commitment to the work and mandate of the IRC.
- Results oriented with a focus on delivering quality results for colleagues, managers and the organisation
- Receptive to feedback with a willingness to actively seek out feedback and learn from it
- Resourceful and solutions focused with a proactive approach to challenges, able to contribute to creative and innovative ideas for solutions to challenges
- Resilient and flexible, able to prioritise and organise in order to handle a varied workload
- Experience of using Cornerstone or Workday as HR Information Systems
- Experience of working in a complex organisation, ideally an international organisation or in the not for profit sector
Candidates must have the right to work in the UK.
The application deadline is 5th May 2021. Interviews will take place week commencing 10th May 2021.
IRC UK is committed to equality of opportunity and non-discrimination for all applicants and employees. IRC-UK seeks to ensure we achieve diversity in our workforce regardless of gender, race, religious belief, nationality, ethnic/national origin, sexual orientation, age, marital status or disability. IRC-UK welcomes applications from all candidates, including underrepresented groups and refugees who have the right to work in the UK.
IRC UK will ensure that individuals with disabilities are provided reasonable adjustments to participate in the job application and/or interview process, and for essential job functions if appointed to a role. Please contact us if you may need such adjustments.
The client requests no contact from agencies or media sales.