IPSEA is a national charity providing free legally-based independent information, advice and casework support to the families of children and young people with special educational needs and/or disabilities (SEND).
We are looking for a Volunteer Services Manager to take lead responsibility for the day-to-day running of our volunteer programme. Volunteers are at the heart of what IPSEA does and we are looking for someone to develop and implement a strategy for recruiting, training and retaining sufficient volunteers to deliver IPSEA’s SEND law helplines and SEND Tribunal casework support service.
The role will involve:
- developing and implementing systems for monitoring volunteer activity and service levels to ensure the effective delivery and development of IPSEA’s volunteer work programme
- developing policies, procedures and guidance for IPSEA volunteers, and
- providing information, advice, support and coaching to IPSEA volunteers and working to ensure our volunteers feel heard, valued and appreciated.
The role is home-based with occasional visits to the IPSEA office in Saffron Walden, Essex (once the office reopens). It calls for someone with significant experience of developing, implementing and evaluating volunteer programmes.
For more information and to apply, please visit our website.
The client requests no contact from agencies or media sales.