Resource Planner / Works Planner

Resource Planner / Works Planner

Watford, Hertfordshire 

£25,000 - £30,000

37 hours per week

Our client provides vital services that help people to live better lives. They’re looking for a Resource Planner to join their resource planning team to assist in the delivery of their reactive maintenance, domestic service and breakdowns.

What’s the role?

They are looking for a Resource Planner with the aim of taking on a fast paced and integral role in the repairs department. This is a great opportunity for someone who is highly organised and values working as part of a team.

In this role you will need to: 

• ensure a high standard of customer service 
• take responsibility for your key trade area 
• be flexible and able to adapt to change 
• have excellent time management skills for both yourself and and our operatives
• enjoy working at a fast pace alongside a brilliant and supportive team

What are they looking for?

You will be customer-focused, with the ability to interact empathetically with a wide variety of people. You’ll have an excellent grasp of a repairs / maintenance service function. You will have a background in customer services and knowledge of the housing or construction sectors would be a distinct advantage.

Essential: 

• knowledge / experience of using scheduling systems is preferred but training will be provided
• experience of having previously worked within a Repairs and Maintenance environment is desirable
• strong organisational skills and the ability to prioritise a busy and reactive workloads
• a positive and flexible attitude
• the ability to demonstrate reliability, initiative, and the ability to work as part of a team and on your own.
• proficient IT knowledge and understanding
• a good standard of education with a GCSE (or equivalent) in English and Mathematics at level C or above and the ability to demonstrate suitable work experience necessary for delivering the role.
• You will need to maintain a satisfactory basic level DBS check.

Desirable:

• knowledge of the housing sector
• knowledge of Microsoft Office including Excel
• social Housing experience 
• knowledge of relevant legislation and processes within the social housing sector.

What can they offer you?

They know that people are their most valuable assets, so they offer a range of benefits including 28 days’ annual leave, an employer pension contribution of up to 11%, development opportunities and access to a comprehensive employee rewards scheme.

The closing date is 24 November 2023, (but please note theyreserve the right to close the vacancy early if they receive a large response).