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Resource Planner / Works Planner

Watford, Hertfordshire (On-site)
£25,000 - £30,000 per year
Job description

Resource Planner / Works Planner

Watford, Hertfordshire 

£25,000 - £30,000

37 hours per week



Our client provides vital services that help people to live better lives. They’re looking for a Resource Planner to join their resource planning team to assist in the delivery of their reactive maintenance, domestic service and breakdowns.

What’s the role?

They are looking for a Resource Planner with the aim of taking on a fast paced and integral role in the repairs department. This is a great opportunity for someone who is highly organised and values working as part of a team.

In this role you will need to: 

  • ensure a high standard of customer service 
  • take responsibility for your key trade area 
  • be flexible and able to adapt to change 
  • have excellent time management skills for both yourself and and our operatives
  • enjoy working at a fast pace alongside a brilliant and supportive team

What are they looking for?

You will be customer-focused, with the ability to interact empathetically with a wide variety of people. You’ll have an excellent grasp of a repairs / maintenance service function. You will have a background in customer services and knowledge of the housing or construction sectors would be a distinct advantage.


  • knowledge / experience of using scheduling systems is preferred but training will be provided
  • experience of having previously worked within a Repairs and Maintenance environment is desirable
  • strong organisational skills and the ability to prioritise a busy and reactive workloads
  • a positive and flexible attitude
  • the ability to demonstrate reliability, initiative, and the ability to work as part of a team and on your own.
  • proficient IT knowledge and understanding
  • a good standard of education with a GCSE (or equivalent) in English and Mathematics at level C or above and the ability to demonstrate suitable work experience necessary for delivering the role.
  • You will need to maintain a satisfactory basic level DBS check.


  • knowledge of the housing sector
  • knowledge of Microsoft Office including Excel
  • social Housing experience 
  • knowledge of relevant legislation and processes within the social housing sector.

What can they offer you?

They know that people are their most valuable assets, so they offer a range of benefits including 28 days’ annual leave, an employer pension contribution of up to 11%, development opportunities and access to a comprehensive employee rewards scheme.

The closing date is 24 November 2023, (but please note theyreserve the right to close the vacancy early if they receive a large response).

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Posted on: 06 November 2023
Closed date: 24 November 2023 at 23:59
Job ref: NTX953870
Tags: Admin