Greater London
£45,000 - £55,000 per year
Contract, Full-time
Job description
  • Organisation: Institute for Strategic Dialogue
  • Reporting to: Deputy Director of Policy, Research and Cities
  • Location: Central London
  • Type of Contract: One year fixed term contract, with view to permanent role subsequently
  • Start Date: ASAP
  • Salary Bracket: £45,000 – £55,000 per annum; dependent on experience

About ISD

ISD is a global counter-extremism organisation dedicated to powering solutions to extremism and polarisation. For over 10 years, we have responded to the rising challenge of extremist movements and the ideologies that underpin them, delivering cutting-edge programmes built from world-leading expertise in communications and technology, grassroots networks, knowledge and research, and policy advice. As a non-profit organisation with teams in London, Beirut, Toronto and Washington D.C., ISD enjoys strategic partnerships with the world’s leading technology companies and supports more than a dozen prominent governments and institutions in stemming the rise of violent extremism and hate.

Position Summary

ISD seeks to appoint a senior M&E professional to join our growing and busy team and play a key role in driving forward the development of ISD’s approach to monitoring, evaluation and learning (MEL). This individual would be expected to lead on the strategic development of our organisational monitoring and evaluation practice and systems, working in close partnership with our research, policy and programme teams. A successful candidate should be familiar with participatory and adaptive learning approaches to MEL in complex environments, and have experience of leading evaluations in the P/CVE field. Along with the M&E Coordinator, they will work alongside project teams to develop M&E capacity and improve organisational systems to capture and analyse data, develop best practice models and draw out lessons from project evaluations which can be shared internally and externally.

Key Responsibilities

The successful candidate will work closely with staff across ISD to deliver the following:

ISD Programmatic Monitoring, Evaluation & Learning

  • Lead the on-going development of MEL systems and theories of change for ISD projects and programmes.
  • Lead and advise on the identification and development of tools to enable all projects to collect, aggregate and support analysis of data, in order to meet all relevant reporting requirements and to facilitate and inform project management.
  • Advise and support project managers on development of logic models, choice of indicators and development of monitoring plans.
  • Co-ordinate implementation of the MEL system, M&E tools, and project monitoring plans, including training and support for project managers and field teams, support data analysis and usage.
  • Lead on design and implementation of qualitative and quantitative data collection such as situation analysis, surveys and interviews using robust methods of data collection. Where possible work with staff to develop and standardize survey tools and other data collection forms for monitoring programmes.
  • Train relevant programmes staff on M&E tools, data collection and analysis and basic surveying and sampling techniques.
  • Lead and/or advise on the publication of public impact reports of ISD programme models across a range of P/CVE topics and areas, including digital citizenship education, NGO capacity building, city networks and policy.

Broader M&E Agenda

  • Drive an agenda the centres on using M&E as a learning tool to improve ISD programming and wider efforts on P/CVE.
  • Cultivate strategic MEL relationships and alliances with other P/CVE actors and represent MEL activities in public and professional circles through meetings, conferences, and presentations.
  • Lead on development of systems for tracking organisational impact across divisions.


  • Strategically expand and develop ISD’s monitoring and evaluation capacities.
  • Provide support for project managers to develop M&E elements of donor proposals and reports, including provision of monitoring plans, project data, and reports on progress towards indicators.
  • Drive development to secure new funding to evaluate sections of ISD programming.
  • Build and maintain internal and external stakeholders’ relationships to an exceptional level.
  • Actively and regularly engage UK-based relevant stakeholders.
  • Work with ISD’s regional teams on localised development strategies and programming.

Management and representation

  • Foster a positive and collaborative team environment.
  • Line manage up to 2 staff and support colleagues to reach their potential through coaching, communication and identification of learning and development opportunities.
  • Write, review and edit organisational outputs to an exceptional standard.
  • Represent ISD and projects at the highest levels of stakeholders, including in the media and with governments and international organisations.

Person Specification:


  • Extensive experience at senior levels designing and delivering MEL capabilities at international, government, donor, development agency or NGO levels.
  • Senior-level experience developing and delivering MEL capabilities for P/CVE, peacebuilding, stabilisation, governance, development or related fields on an international basis across multiple regions.
  • Familiarity of overseeing and leading on MEL strategy at an organisational level or across a range of projects and programmes.
  • Leading expertise on the development of theories of change for range of programme types.
  • Extensive experience in conducting a range of evaluation types including summative and impact evaluations for a variety of projects.
  • Experience of using participatory MEL approaches that provide space for programme and policy teams, partners and project participants to jointly reflect on the effectiveness and impact of their work.
  • Experience in both programmatic and policy change MEL.
  • Highly organised with the ability to be flexible, multi-task and respond proactively.
  • Experience of line managing and developing internal MEL teams and overseeing the work of independent evaluators.
  • Excellent written and verbal communication skills.
  • An understanding of and commitment to the core mission of ISD.
  • Intercultural and interpersonal awareness.


  • Data visualisation expertise
  • Familiarity with statistical analysis and SPSS.
  • Experience working in a fast-paced think tank or start up environment.
  • Fundraising and development experience with a range of donors.
  • Experience working on and supporting international projects.

Application Process

If you would like to apply for this position, please read the full JD (which is available below) and send a one-page cover letter and up-to-date CV (no more than 2 pages) by Friday 1st November. Please note that only short-listed candidates will be contacted and applications without a covering letter will not be considered. All applicants who are invited to interview will be asked to produce evidence of their right to work in the UK.

More about ISD

ISD is a global counter-extremism organisation dedicated to powering solutions to hate and extremism. ISD has established itself as one of the ... Read more

Posted on: 18 October 2019
Closed date: 01 November 2019
Job ref: ISD-M&E-SeniorManager
Tags: Intl Development, Business Development

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