IT Jobs
Department: Supporter Care and Database Services
Location: Hybrid working – Between office location and home. Minimum 3 days a week in the office in line with fixed rota.
Hours of Work: 37.5 hours per week
Contract: Permanent, full-time
Closing date: Tuesday 7th May 2024 at 10.00am
Interview date: Wednesday 15th May 2024 (via MS Teams)
Annual Leave: 33 days (plus eight bank holidays)
Benefits:
- Enhanced maternity, paternity, adoption, and shared parental pay
- Family friendly policies
- 8% employer pension contribution (Aviva) or opportunity to continue NHS Pension
- Free health cashback plan (Medicash) employee cover plus up to four dependent children)
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
- Free confidential employee assistance programme (Health Assured)
- Access to wellbeing app (healthy living tips and Bright TV )
- Flexible working options; including hybrid working, flexible working patterns such as part-time, compressed hours and more*
- Learning and development committed (bespoke training, LinkedIn Learning etc.)
- Employee health and wellbeing committed (menopause friendly, disability confident employer etc.)
Background:
Every three minutes someone in the UK develops dementia; a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible for as long as possible.
Purpose of the job/About the role
Join Dementia UK as a Gift Processing Officer helping to establish an excellent level of financial processing that will underpin the growth in fundraising activity across a range of income streams.
Working within the supporter care team you will be responsible for processing a high volume of donations. You will ensure that that all processing is accurate and timely in order to provide an excellent supporter experience for all Dementia UK donors & supporters. Reporting to the Supporter Care Manager, the Gift Processing Officer will handle post, cheques, cash and charity vouchers, working carefully with our database to record income and thank all supporters who give to Dementia UK.
The ideal candidate will possess previous experience in database management, demonstrating a keen eye for detail and strong numeracy skills. You will have high computer literacy with knowledge of Microsoft Office including Word and Excel. You will also have excellent interpersonal and communication skills with the ability to prioritise own workload and adapt to changing demands in a busy environment.
If this sounds like you, join us in making a difference in the lives of those affected by dementia.
Our Culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute and lead on our working groups around health and wellbeing, menopause, and equality, diversity and inclusion.
Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate differences and individuality and encourage everyone to join us and be their whole selves always.
*Please note that any decision on flexible working is based on business needs
The client requests no contact from agencies or media sales.
Full-time (see 'Flexible working')
Location: Belfast/ Blended Working (home and Belfast Office)
Closing Date: 22 April 2024
Ref: KM 1209
We have an exciting opportunity for a well-organised individual with a pro-active mindset to join our Northern Ireland team as Programme Support Officer.
Who we are
Energy Saving Trust is a leading and trusted organisation, dedicated to promoting energy efficiency, low carbon transport and sustainable energy use. We aim to address the climate emergency and deliver the wider benefits of clean energy as we transition to net zero.
At Energy Saving Trust we don’t just offer jobs – we offer careers. For our people, being part of the effort to address the climate emergency makes working for us truly meaningful and rewarding.
Here are some of the benefits we offer:
• We offer an outstanding pension scheme including employer contributions of up to 9%, 11% or 13% (age-linked).
• Enhanced parental leave.
• Private BUPA insurance.
• 25 days annual leave plus bank holidays, with service-linked increases as well as three goodwill days over the Christmas period.
• Staff wellbeing allowance of up to £25 per month / £300 per year.
Please see our careers page for the full list of benefits we have to offer and why Energy Saving Trust is a great place to work.
The team
The Northern Ireland team sit within the Energy Directorate of Energy Saving Trust. In Northern Ireland, our main focus is to deliver the Northern Ireland Sustainable Energy Programme (NISEP), but we also are involved in other areas of work and deliver campaigns helping NI householders save energy and money.
There are currently four programme support officers who work very closely to support each other in delivering NISEP and report into the project manager of the team. The team also includes an assistant programme manager and is headed up by the programme manager for NI. The team collaborate with external stakeholders regularly and other teams of Energy Saving Trust.
The role
The programme support officer will be focusing on enabling people in Northern Ireland create warmer homes, reduce their energy bills, and lower their carbon footprint.
NISEP is an £8 million grant programme that provides funding for energy efficiency measures for domestic and commercial properties. Energy Saving Trust are the programme administrator of NISEP on behalf of the Utility Regulator in Northern Ireland.
The role will provide you with an inspiring opportunity to develop your programme management experience, and develop your knowledge in the Energy Access sector, helping our vulnerable customers.
What you’ll do
• Support the smooth running of the Energy Saving Trust NI programme work, ensuring compliance with processes and procedures.
• A strong focus on the administration of NISEP, including assessing payment claims; reviewing and analysing interim reports as well as other NISEP tasks.
• Liaise with external stakeholders as well as with Energy Saving Trust staff in other offices.
What you’ll bring
• You will be an excellent communicator and will be comfortable dealing with people at all levels. You will develop positive working relationships with all NISEP primary bidders, working closely with them on a day-to-day basis.
• Strong administrative and numeric skills as well as excellent attention to detail and a prolific knowledge of Microsoft Office, particularly Excel and Word.
• Excellent organisational skills and an understanding of the importance of meeting service level agreements (SLAs).
To apply
Please click 'apply online' to apply via our recruitment portal. We will ask for your personal details, work history and a supporting statement. Applications submitted without a supporting statement will not be considered.
Applications submitted via email will not be considered. In your supporting statement please explain how you meet the essential areas in the job description.
Applications close 23.59, 22 April 2024. Interviews are intended to be held week commencing 29 April 2024.
Reasonable adjustments: We are a Disability Confident Committed employer. We want to ensure that our recruitment process is inclusive of and accessible for, everyone.
If you think you may need additional support or reasonable adjustments made to any part of the recruitment process, please get in touch. We will do our very best to support you.
Flexible working: We offer a range of flexible working arrangements, including working from home, compressed or part-time hours, job shares and other arrangements. There is no need to justify your preferred working pattern and we encourage our people to work in whichever way helps them to perform at their best.
We will be happy to discuss this and our blended working model at the interview stage with you.
Please note, that we are unable to provide visa sponsorship for this post. To apply for this post, you must be able to demonstrate your eligibility to work in the UK.
Diversity and inclusion
Energy Saving Trust is committed to creating a diverse, inclusive and equitable workplace where everyone can be themselves, with support to be their best.
We strongly encourage applicants from a wide range of backgrounds and with different identities and experiences to apply for roles with Energy Saving Trust.
We are a Disability Confident Committed employer and offer guaranteed interviews for disabled applicants who meet the minimum criteria for a role.
We are looking for someone to run our helpline and perform general administration office duties from our Birmingham office. A large part of this role is to provide emotional support to traumatically bereaved members when required.
Candidates must have a history of providing emotional support to emontionally distressed or vulnerable people.
The Office Assistant will be accountable to the Office Co-ordinator, and they must be able to fulfil a variety of administration and digital tasks. They will also assist staff and trustees in the delivery of the charity’s projects and possess good digital and face to face communication skills.
Please read full Job Description (attached( before applying
The client requests no contact from agencies or media sales.
Head of IS and Data Management
These are exciting times for the Charity and we have an excellent opportunity for a proactive, flexible and professional individual with outstanding influencing and collaborative skills and a strong customer service ethic to join the busy IT Infrastructure and Operations team, as Head of IS and Data Management.
Position: 1625 Head of IS and Data Management
Location: Remote (expectancy to attend site in Sidmouth, Devon is currently 1 day every other month)
Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday
Salary: £67,652 per annum
Contract: Fixed term contract starting as soon as possible until 20 December 2024
Closing Date: 25th April 2024
The Role
As Head of IS and Data Management you will be responsible for implementing our IS and Data Strategy and driving efficiency using technology across Sanctuary. You will lead on the strategic development, management and operating of the IS systems and data infrastructure whilst managing and motivating the teams to deliver an efficient service across the Charity.
Responsibilities will include:
- Implementing and managing the IS and data strategy which drives the future direction and utilisation of technology within the charity to drive efficiencies and defining business relevant KPI’s to measure its benefits and success.
- Designing and implementing a new target operating model of the charity’s support requirements and implementing standard processes and standard protocols (e.g. ITIL), to improve ongoing controls, customer service, and build a culture of continuous improvement.
- Leading the certification of Cyber Essentials Plus accreditation and ensure ongoing compliance.
- Implementing standards and operating practices for data management, information lifecycle management and security (e.g. cyber essentials plus).
- Leading and continually improving the operational performance of the team to agreed service level agreements.
- Supporting the development of business cases, including presenting on behalf of the Executive Team to the board of Trustees.
- Supporting the Director of Information Systems and Data Management as necessary in championing the use of technology as an innovator and cost reduction enabler.
About You
Educated to degree level or equivalent qualification and/or relevant professional experience, you will have a comprehensive awareness of existing and developing technologies and how they can be applied to the business.
You will also:
- Be able to recognise business opportunities and experience of presenting a clear strategic vision of how technology can be applied to achieve success.
- Be able to demonstrate experience of, implementing and managing IT strategies and priorities.
- Have experience of managing n-tier architectures hosted in private and public cloud environments.
- Have a strong working knowledge of fundamental computing concepts to support trouble shooting, problem solving and critical thinking methodologies.
- Have proven management experience, including performance management.
About the Organisation
The charity is one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.
Benefits include:
- Competitive pension.
- Life assurance.
- 31 days holiday (including Bank holidays), rising to 34 with each full year of service.
- Wellbeing team.
- Recorded Pilates and Yoga classes.
- Long service awards.
- Healthshield plan
- Free Parking.
- Subsidised restaurant and shop.
“The Sanctuary is a positive place to work with friendly staff and a wonderful charity. With amazing work throughout the world, once you join you never want to leave!”
The organisation is a Disability Confident Employer and are committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.
You may also have experience in areas such as Head of IS, Head of IS and Data Management, Head of Data Management, Director of IS and Data Management, IS and Data Management Manager, IS and Data Management Director.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.