IT Jobs in South East
Job Title: Data & IT Officer
Reporting to: Data & IT Manager
Location: Office based with some flexibility for home working Hours: Part-time (minimum 21 hrs/week – up to 28 hrs/week)
Salary: Up to £28,000 pro rata depending on experience
Job Role
Kidney Care UK is the leading kidney patient support charity with ambitious plans to increase our impact and expand our reach and engagement with key audiences. We are seeking a highly motivated individual with database experience, a knowledge of data protection and IT to support our growth and organisational aims.
The purpose of his role, is to support the Data & IT Manager to ensure that the organisation’s data is compliant with current legislation and to provide a high quality, compliant database service to the organisation. To support the Data and IT Manager to ensure a first-class IT and Telephony set up and support operation for the organisation .
Key responsibilities
Data responsibilities
- Data processing, including import/ export process between the database and website
- Database maintenance including data updates, cleansing, archiving and data correction
- Data selection for outgoing postal and email communications and liaison with external providers
- Train database users and support the induction process for new staff
- Query handling and support for all users
IT responsibilities
- Assist with managing the Telephony system
- Onboarding and exiting of users
- Processing asset management and acquisition
- Query handling and support for all users
General responsibilities
- Act as the data and IT point of contact in the absence of the Data & IT Manager
- Any other duties as directed by and agreed with the line manager
Knowledge, Skills and experience
Essential
- Previous experience working with CRM databases
- Data processing experience
- Data management experience
- Proven administration, multi-tasking, prioritising, and organisational skills
- Intermediate to advanced Microsoft Office, particularly Excel
- Good analytical and quantitative skills
- High attention to detail
- Effective communication skills and ability to develop strong internal relationships
- Previous experience of developing and delivering training sessions
Preferred
- Knowledge of data protection
- First line IT support experience
Company benefits
Pension
- Employer contributes 8% with minimum employee contribution of 2%
Flexible working
Retail discounts
Generous annual leave
- 25 days annual leave pro-rata, plus Bank Holidays and 3 days between Christmas and New Year
Cycle2Work Scheme
- Offered through Halfords scheme, cost-effective way to purchase a bike and accessories
Employee Assistance Programme
- Financial and debt advice service
- Access to range of online resources, podcasts, and advice
- 24/7 access to free, qualified counsellors (and up to 8 face-to-face sessions per year)
Health Cash Plan
- Claiming back towards the cost of routine medical and health treatments
- Discounted health club/gym membership for participating gyms
- Access to Virtual GP and prescription service, digital physiotherapy, as well as a health and stress helpline
Family leave
- Enhanced Maternity, Paternity and Adoption Pay
The client requests no contact from agencies or media sales.
Programme Co-ordinator
We are looking for a highly motivated individual to coordinate an online programme of groups, courses, and activities to support people with emotional well-being needs.
Position: Community Connections Online Programme Co-Ordinator
Location: Hybrid/Leatherhead
Hours: Full-time, 37 hours per week
Salary: £28,135
Contract: Permanent
Benefits: Hybrid and Flexible working, Pension, Employee Assistance Programme, 25 days holiday (plus bank holidays)
Closing date: Thursday 18th April 2024
The Role
Community Connections supports people with any mental health or emotional needs to stay well in their communities through social connections and networks. It also helps people return to their communities / transition back / live fulfilled lives and meet their own goals.
Initially, you will be responsible for the development, co-ordination and delivery of the organisations community connections online programme of activities.
However, the role may develop to include the oversight and co-ordination of a joint online programme, in collaboration with all the lead providers.
Key responsibilities include:
- To plan, set up and coordinate groups, courses and activities on the online platform and work with the Team Manager and partner organisations to produce a quality service.
- To work with external agencies, facilitators, and tutors to develop and deliver the online programme of activities.
- To develop innovative workshops relating to wellbeing issues and deliver them to groups of clients.
- To liaise with other Community Connections organisations to advertise courses and activities on a variety of media.
- To complete all tasks related to course set up, including posters, calendar updates and advertising, as well as authorising tutor invoices.
- To build and a database of facilitators with updated information regarding their training and DBS status and issue working agreements when appropriate.
- To monitor and evaluate activities and provide data for our funders, trustees, and partners by designing and implementing appropriate feedback forms for use by clients, staff, and tutors.
- service.
- To be willing to work flexibly when required as the programme will extend to offer evening and weekend activities.
About You
The Programme Coordinator will have previous experience of working in mental health, wellbeing or behaviour change.
You will also have:
- Experience of programme co-ordination
- Experience of using online platforms such as Zoom and Team’s for online delivery.
- Experience of managing incidents, risk and/or safeguarding
- Experience of monitoring and reporting
- To work collaboratively within a multidisciplinary team (statutory and voluntary)
- An understanding of confidentiality, consent, information sharing, including GDPR
- An understanding of Safeguarding policy and practice
- Good verbal and written communication skills and a commitment to accurate and confidential record keeping
- Ability to interact effectively with the clients, colleagues and other professionals whilst retaining clear boundaries
- Proficient in Microsoft Word, use of email, Outlook, Excel and PowerPoint and online platforms
- Ability to travel and work flexibly when required
About the Organisation
The charity is a mental health and emotional wellbeing charity, supporting Surrey residents since 1994 in Banstead, Elmbridge, Epsom & Ewell and Mole Valley.
Offering a variety of face-to-face and online services, available to adults (aged 16+) living in Surrey who would like to restore and/or maintain their mental and emotional wellbeing (no diagnosis needed). The services are free of charge, with no waiting list and no time limit.
You may also have experience in areas such as Programme Coordinator, Online Programme Coordinator, Community Connections Coordinator, Community Coordinator, Community, Connections, Community Development, Area Coordinator, Community Development, Volunteer, Volunteering, Community Volunteer, Community Volunteering, Social Care, Health, Vulnerable, Mental Health, Mental Health Coordinator.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.