IT Jobs
Head of IS and Data Management
These are exciting times for the Charity and we have an excellent opportunity for a proactive, flexible and professional individual with outstanding influencing and collaborative skills and a strong customer service ethic to join the busy IT Infrastructure and Operations team, as Head of IS and Data Management.
Position: 1625 Head of IS and Data Management
Location: Remote (expectancy to attend site in Sidmouth, Devon is currently 1 day every other month)
Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday
Salary: £67,652 per annum
Contract: Fixed term contract starting as soon as possible until 20 December 2024
Closing Date: 25th April 2024
The Role
As Head of IS and Data Management you will be responsible for implementing our IS and Data Strategy and driving efficiency using technology across Sanctuary. You will lead on the strategic development, management and operating of the IS systems and data infrastructure whilst managing and motivating the teams to deliver an efficient service across the Charity.
Responsibilities will include:
- Implementing and managing the IS and data strategy which drives the future direction and utilisation of technology within the charity to drive efficiencies and defining business relevant KPI’s to measure its benefits and success.
- Designing and implementing a new target operating model of the charity’s support requirements and implementing standard processes and standard protocols (e.g. ITIL), to improve ongoing controls, customer service, and build a culture of continuous improvement.
- Leading the certification of Cyber Essentials Plus accreditation and ensure ongoing compliance.
- Implementing standards and operating practices for data management, information lifecycle management and security (e.g. cyber essentials plus).
- Leading and continually improving the operational performance of the team to agreed service level agreements.
- Supporting the development of business cases, including presenting on behalf of the Executive Team to the board of Trustees.
- Supporting the Director of Information Systems and Data Management as necessary in championing the use of technology as an innovator and cost reduction enabler.
About You
Educated to degree level or equivalent qualification and/or relevant professional experience, you will have a comprehensive awareness of existing and developing technologies and how they can be applied to the business.
You will also:
- Be able to recognise business opportunities and experience of presenting a clear strategic vision of how technology can be applied to achieve success.
- Be able to demonstrate experience of, implementing and managing IT strategies and priorities.
- Have experience of managing n-tier architectures hosted in private and public cloud environments.
- Have a strong working knowledge of fundamental computing concepts to support trouble shooting, problem solving and critical thinking methodologies.
- Have proven management experience, including performance management.
About the Organisation
The charity is one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.
Benefits include:
- Competitive pension.
- Life assurance.
- 31 days holiday (including Bank holidays), rising to 34 with each full year of service.
- Wellbeing team.
- Recorded Pilates and Yoga classes.
- Long service awards.
- Healthshield plan
- Free Parking.
- Subsidised restaurant and shop.
“The Sanctuary is a positive place to work with friendly staff and a wonderful charity. With amazing work throughout the world, once you join you never want to leave!”
The organisation is a Disability Confident Employer and are committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.
You may also have experience in areas such as Head of IS, Head of IS and Data Management, Head of Data Management, Director of IS and Data Management, IS and Data Management Manager, IS and Data Management Director.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
UKCF are the membership organisation for 47 UK community foundations; the only national network of charitable funders with a physical presence in every part of the UK and the UK’s 4th largest funder.
We are currently using a shared legacy system built with Salesforce Classic though will be implementing and supporting 38 individual Salesforce instances from June 2024 for each Community Foundation. Each individual instance will be based on a network agreed Salesforce design, with the ability for foundations to bespoke their system to fit their individual needs if required.
This role of Systems Administrator reports into the Network Digital Transformation Lead and will initially cover our existing legacy system and be an integral part of the implementation, data migration and ongoing development and support of the new system and structure.
Closing date: 1pm on Thursday 25th April
Interviews to take place: Monday 29th, Tuesday 30th April or Wednesday 1st May
The Role
This is an exciting opportunity for a Technical Administrator to join our organisation. This post is for a Technical Administrator who will play a central role within The Fostering Networks Practice, Learning and Development service taking a lead on the co-ordination, administrative duties and technical online developments. We are going through an exciting period of digital transformation and this post will be integral to our success. The post will have responsibility for the overall co-ordination and oversight of administration for the L&D function, support the facilitation of training courses delivered both virtually and in-person. Support and facilitate the technical operation of online and in person training and events, order and maintain stocks of, publications and other resources and assist the department in the production of reports including gathering relevant information and statistics.
About you
We are looking for a confident and enthusiastic technical administrator with experience of working in a customer-facing role to support the delivery of practice, learning and development across the UK.
With excellent communication skills and a sound understanding of e-Leaning platforms and Microsoft 365, you will use your organisational expertise to provide reliable and comprehensive coordination and administrative support to a busy team. We are looking for someone with experience of the fostering sector.
Full details of the role can be found on our website.
The Fostering Network Benefits
Holiday entitlement up to 30 days per year dependent on location plus bank holidays
Family friendly and fostering friendly employment leave
24 hours per day, 365 days per year Employee Support Helpline
Pension & Life Assurance
Access to a range of high street and online discounts
Closing date: Monday 22th April at 12noon
Interview date: 30th April 2024 (via Teams)
To apply, please click the below apply via our website and email your completed word application form to the email address provided. CVs will not be accepted.
The Fostering Network is committed to equal opportunities and welcomes applications from all sections of the community and especially encourage applications from groups which are under-represented. All applicants are treated equally and selected on the basis of individual merit and ability to meet the requirements of the role.
The Fostering Network is committed to recruiting staff members with lived experience of fostering, care experienced or related experience.
As an organisation we are committed to supporting flexible working. This post is advertised as full-time, but we are open to applications from individuals who would like to work part time as part of job-share arrangement, please indicate on your application.
The Fostering Network is a registered charity in England and Wales 280852 and in Scotland SC039338.
The client requests no contact from agencies or media sales.
Salary: £34,085 per annum
Location: Homeworking (occasional travel to London and other locations as required)
Contract: Permanent
Hours: Full time (37.5)
Closing date:Thursday 25th April 2024 at 11:30pm
Has your proficiency in Microsoft Dynamics CRM, similar CRM platforms or other comparable enterprise-level software been gained in a helpdesk environment? Then join Shelter as a Dynamics Support Analyst and you could soon be playing a vital role within our Applications Lifecycle Management (ALM) team.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the Team
Amongst other key systems, the ALM team supports two critical CRM solutions which underpin our engagement with both our clients and supporters. We’re also part of the Business Enablement team within Shelter’s Technology & Data (T&D) Department. T&D consists of 30+ people based across the country, with bases in London, Sheffield and Edinburgh and is accountable for developing and leading Shelter’s technology and data strategic priorities and providing a secure infrastructure. The management of data and insight to underpin strategic outcomes, delivery of technology change projects, data governance and provision of support for a range of software, systems and platform tools also fall under T&D’s remit.
About the role
Working as part of a team with a diverse portfolio of skills, as a Dynamics Support Analyst you’ll have plenty of opportunity to deepen your knowledge of our CRM systems, as well as expand into other areas. You’ll be the first point of contact for users seeking assistant with our CRM systems to ensure that they have a seamless experience with troubleshooting, problem resolution and system guidance.
As part of the role, you will also be monitoring and managing the support ticketing system (Zoho ManageEngine), to ensure timely responses and resolution of queries, at times co-ordinating with other teams and taking ownership to deliver a positive outcome for users. You’ll become an expert user of Shelter’s implementations of Microsoft Dynamics CRM, assisting in basic configuration and customisation tasks.
And we’ll also rely on you to help maintain accurate documentation of support processes, provide input for training sessions, feed into the generation of regular reports and gather user feedback to help us identify areas for improvement.
Indeed, you’ll play a key role in helping the teams that are crucial to our mission - teams which provide advice to people in need and help us understand and engage with our supporters.
About you
To succeed, you’ll need a strong understanding of enterprise-level software (ideally CRM) processes, workflows and data management and the ability to provide first level support to end users. You’ll be proficient in Microsoft Dynamics CRM or similar CRM platforms as a system administrator or expert user. You’ll also need to be detail-oriented ,with a problem-solving mindset and excellent communication and interpersonal skills. As comfortable helping to generate regular reports as you are maintaining accurate documentation, prior experience in a customer support or helpdesk role is essential. Ideally, we’re looking for an individual who has prior experience working with IT Service/Helpdesks and you’ll able to work effectively both on your own initiative and as part of a team helping Shelter achieve its wider goals.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. The supporting statement should include responses to the ‘About You’ points in the job description of no more than 350 words each. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
We are a multi-award-winning, creative, and innovative organisation, and the Database Officer is a role at Al-Khair Foundation, sitting within the Database team and delivering on a range of database tasks and processes utilising our Salesforce database. We’re looking for someone who has a good working knowledge of database systems and who understands their importance to organisations like Al-Khair Foundation. We seek someone who is naturally process-driven and has a great eye for detail. You will be responsible for specific monthly processes, such as organisation income reconciliation and ongoing data uploads and cleansing for the Fundraising teams. You will also become a champion for Salesforce and understand the importance of CRM to help Al-Khair Foundation achieve our goals and provide a better service to our donors, supporters, and participants.
Your Role
Al-Khair Foundation uses Salesforce to manage relationships with our donors, supporters, and stakeholders, including recording all donations made to the organisation. Al-Khair Foundation’s Database Officer will be responsible for the monthly delivery of the income and data reconciliation processes for the Fundraising teams, which includes liaising with a wide range of external agencies and the website to successfully download and query files, update and create new supporter records on the database, process cheques and payment requests, and work closely with the Finance team to ensure all anticipated and banked income tallies correctly.
You will also work closely with colleagues in the Database team to support and maintain regular database processes, data cleansing, and other database-related functions that happen on a monthly or quarterly basis. This may include responding to and being responsible for Support Ticket queries in relation to income, data, and/or the database generally and working with external database agencies such as our web platform partners and Salesforce.
Aside from these core duties, from time to time, you may also carry out general administrative tasks on behalf of the Supporter Engagement team. This may include supporting the Supporter Care Assistant during busy periods with customer care via email and telephone and recording updates, processing invoices, and maintaining and updating team rotas and trackers.
Your Responsibilities
- Delivering the monthly data reconciliation and income reconciliation processes, which include downloading and uploading data files.
- Supporting the Fundraising teams with their monthly income recording and reconciliation.
- Liaising with external agencies and the Finance team.
- Checking for and correcting inaccuracies and updating supporter records.
- Running reports for the Fundraising and Finance teams.
- Maintaining and carrying out regular database processes, including data cleansing.
- Supporting the Database Coordinator and the Senior Data Manager to encourage best-practice use of the database across the organisation, including assisting with onboarding and new user training and being on hand for day-to-day technical support when the Database Coordinator is unavailable.
- Working with external partners (i.e., telemarketing agencies) to ensure the successful and smooth transition of data onto the database.
- Spotting and reporting database glitches and problems.
- Supporting with the ticketing system as a second point of contact in the Database team.
- Contributing to creating a culture committed to the safeguarding of children and adults and compliant with Al-Khair Foundation’s Child Safeguarding and Adults at Risk Policies.
Who You Are
To be successful, you will be:
- Someone who has experience using a Salesforce database to carry out day-to-day tasks and who understands their importance for organisations such as Al-Khair Foundation. Charity/NGO experience would be an advantage.
- Someone with excellent attention to detail and good numeracy skills.
- A great communicator who can manage a variety of stakeholder requirements and resolve requests in a timely and accurate manner.
- Able to organise your time and own workload effectively and able to work to deadlines in a busy environment.
- Able to learn new processes and systems swiftly and diligently.
- Able to work under your initiative, take instructions from others, and work well as part of a team.
- Experienced in carrying out administrative tasks and processes in an office setting, with good knowledge of Microsoft Office, especially Excel.
- Keen to learn more about the inner workings of database management.
For further information and to apply, please click the 'Apply' button and follow the instructions.
Stewardship has a mission to activate giving, making it joyful and easy – helping Christians support the causes they love, right when they need it. Our givers tell us that they manage almost all of their finances through apps, so why shouldn’t their giving be managed through an app too? Our users love our MVP single-platform Giving app, but we need to rebuild and scale in cross-platform to become production-ready. We also need to build a range of other MVP apps to serve other types of givers and partners, so there’s lots to do!
We’re looking for a passionate, experienced React Native developer to take us to the next level. Someone with the tenacity to quickly build MVPs, but also the competence to build reliable, production-ready apps that serve our many givers and partners.
As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:
· Active membership of local church congregation.
An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Age UK is currently recruiting for a motivated Salesforce Training & Adoption Manager to lead on the training and strategy of our Salesforce solution. In this role, you'll be working directly with our extensive Partner Network, supporting them to gain the most value out of the solution.
As Salesforce Training & Adoption Manager, you'll have a pro-active, strategic, and concise approach, with exceptional stakeholder management skills. Working as part of the Service and Business Improvement team, you'll develop a training strategy for our Salesforce solution, implement successful adoption strategies for our different Network Partners, and create self-service training materials to support our different users.
This is a hybrid opportunity, a blend of homebased and office working. The expectation is that you will attend our London office once a week. There will also be regular travel to our local network partners across the nation.
Age UK internal grade - 6L
Must haves:
* Experience of providing training to end users of digital systems.
* Experience creating training strategies and plans.
* Significant experience of driving adoption of CRM solutions across a diverse and geographically dispersed workforce.
* Experience of undertaking adoption reviews with staff groups, and achieving improvements in adoption of CRM solutions.
* Strong soft skills, with a confident and clear manner of presenting information in an engaging way.
* Must be understanding of the various challenges experienced with digital transformation projects.
* Experience of designing and developing training material.
* Confident use of Microsoft applications such as Office 365 Applications including Teams, PowerPoint, Word and Outlook.
* Willingness to travel Nationally to various locations to deliver training and support.
* Experience facilitating listening groups and feedback sessions.
Great to haves:
* Experience working with non-profit organisations.
* Experience with Moodle.
* Experience with Salesforce service cloud.
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Digital & IT Manager temp to perm opportunity
Do you thrive in a dynamic environment and have a passion for keeping technology running smoothly? I am working with an environmental organisation seeking a talented Digital & IT Manager to join their IT team. This position is full time 37.5 hours a week with an option to be based in their London or Wigan office. Hybrid working is also an option as well as being made permanent within the next 6 months.
About the Role:
In this exciting role, you'll play a pivotal part in maintaining and innovating the IT infrastructure. You'll ensure the systems function effectively and securely, while also taking point on implementing new services and streamlining existing technology.
You'll be a master of many trades, with a blend of technical expertise and project management skills. You'll handle everything from managing licenses and security alerts to leading project implementations. The organisation are looking for someone who thrives in a collaborative environment and enjoys working across departments.
Key Skills & Experience:
- Experience in IT infrastructure and systems management
- Strong understanding of IT security best practices
- Excellent project management skills
- Ability to translate user needs into technical solutions
- Excellent communication and interpersonal skills
- A passion for continuous learning and improvement
Ready to join the team?
TPP believe in fostering a supportive and collaborative work environment and this organisation are above the rest in what they represent. If you're a skilled and motivated individual with the above skillset looking to make a difference, we encourage you to apply! To be considered for this opportunity please send your CV to
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
This position will be based from our Cardiff Office (agile working agreement in place). We are looking for a Finance Assistant with an aptitude for numeracy to support the Finance Manager and Senior Finance Assistant. The successful candidate to this role will have some experience in Finance or a keen interest in launching their career in Finance. They should have great communication skills and be ready and willing to learn. What's on offer for the candidate is an immediately available, ongoing permanent contract. This is the perfect role for someone at the beginning of their Finance career to learn and develop within a busy and exciting role.
Main Purpose of Job
To assist the Finance Manager and Senior Finance Assistant
Main Duties
- To assist in the day to day running of the organisation’s Sales, Purchase and Nominal Ledger using Sage bookkeeping system.
- Assist in the maintenance of information of the Finances of the Organisation.
- Input information to track grants and funding using Access databases.
- Use computer programmes including Sage, MS Word, Excel and Access.
- To administer timesheets, expenses and annual leave applications.
- Use a range of skills to communicate efficiently and effectively to support staff within the organisation.
Key Dimensions & Challenges
- Working to deadlines and managing competing demands
- To maintain good financial procedures with a high level of accuracy
- Working with staff based over three regional offices and some who are working from home
Core Skills & Experience
Essential
- An aptitude for numeracy
- A willingness to learn and progress to a Level 3 AAT or equivalent
- Good IT skills, including Microsoft Office applications including Outlook, Word and a knowledge of spreadsheet applications
- Good data entry skills and attention to detail
- Ability to meet deadlines
- Ability to work alone and as part of a team
- A commitment to excellence, quality and equality of opportunity
- Good interpersonal and organisational skills, with the ability to prioritise own work.
- A professional telephone manner, good written and verbal communication skills and a flexible attitude that can adapt to the varying requirements of a dynamic and busy office. Discretion and confidentiality in handling personal details is also essential.
- Ability to follow oral and written instructions
- Willingness to undertake a variety of different tasks.
Desirable
- Knowledge of database applications
- Good problem-solving skills
- Welsh speaker or willingness to learn
- A willingness to undertake further training as required
Benefits:
- Additional leave
- Company pension
- Flexible schedule
- Sick pay
- Wellness programmes
- Work from home
Offers of employment are subject to satisfactory references, identity checks and DBS checks (if eligible) at the appropriate level.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About
The Open Society Foundations work to build vibrant and inclusive democracies whose governments are accountable to their people. To achieve this mission, we provide thousands of grants every year to groups and individuals across the globe that work on the issues we focus on—promoting tolerance, transparency, and open debate. We also engage in strategic human rights litigation and impact investing, while incubating new ideas and engaging directly with governments and policymakers through advocacy to advance positive change.
The Role
The role of Associate Director will be to support the Director, Global Grants Management to establish and maintain the direction of the grant making policy, training and continuous development of the Officer and Associate pools.
The Associate Director will oversee staff that are responsible for creating and maintaining grantmaking policy, working with IT to support technical training requirements and delivery, enforce global policies and standards, and upskilling and continuous development of the Associate / Officer pools.
Key Responsibilities
-
Accountable for the delivery of Grant Making Policies and Training across OSF
-
Manages Associates within the team, working with IT to support technical training requirements and delivery and enforce global policies and standards
-
Responsible for creating an environment that supports the development of the Grant Associates and Grant officers through efficient training as well as formal and informal training and development opportunities
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Accountable for and direct research conducted into design, and assessment activities in complex and/or sensitive projects
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Lead the monitoring and improvement of organizational assessment policy and oversee research and development of policy concepts
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Oversee the creation and modification of policy, managing consensus and approval processes
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Oversee the development of new learning content and methods to fill gaps in existing programs, methods or tools for Associate / Officer pools
Direct Reports:
Yes - 3 Direct Reports
Key internal relationships
Director, Global Grants Management; Associate Director, Policy, Knowledge & Training; Associate Director, Opportunity Grants Management; Director, Opportunity Grants Management
Qualifications
Essential:
-
University degree – BA or BSc
Experience
Essential:
-
Significant experience at a large and complex organization
-
Significant Leadership experience managing a geographically dispersed team.
-
Extensive prior experience with grant processing, grant making systems, compliance, and risk management
-
Demonstrated experience leading large-scale complex, cross-functional projects including designing implementation plans, managing diverse teams, and owning risk mitigation.
Desirable:
-
Experience in design and testing of teaching/training materials, and experience as an effective teacher/trainer/facilitator
-
Knowledge of individual grant making
Competencies
Functional Competencies:
-
High-level of specialized knowledge of grantmaking policy, including ability to design reasonable policy, anticipate ways in which policies may succeed or fail, and effectively develop and carry out strategy to align grantmaking practices with OSF’s approach to grantmaking and goals of a given policy
-
Exercises specialized knowledge and provides technical guidance when required on reviewing and evaluating recommendations and requirements and to develop appropriate plans or deliver actions required
-
Leadership capability with the ability to effectively manage resources to achieve set objectives
-
Project management capability
Personal Competencies:
-
Demonstrates commitment to OSF’s core values of humility, commitment, collaboration, respect, inclusivity and integrity
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Commitment to continuous learning and growth in the areas of diversity, equity, inclusion, antiracism, and social justice
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Commitment to listening and working with humility; ways of working that are respectful to all people; and that support space and voice for all diverse perspectives in our workplace
-
Ability to collaborate with impact at all levels in the organization
Languages:
-
An excellent knowledge of English
-
Knowledge of other languages would be an asset
The salary range for this role in the U.S. is $102, 500 - $189, 600 (USD). The final offer is influenced by a wide array of factors including but not limited to skill set and level of experience.
Competitive rates of pay apply.
Open Society Foundations is committed to advancing diversity, equity and inclusion, and to building a diverse staff that reflects the movements, issues and communities that our mission serves. Candidates from all underrepresented backgrounds, identities and communities are encouraged to apply.
We are committed to providing reasonable accommodations to applicants and colleagues with disabilities.
Location: London WC1H (We operate hybrid, flexible working practices with 40% of your time per month being office based)
Join the ACU as Programme Officer and use your knowledge of student support and international development to help us build a better world through international collaboration in higher education.
The ACU offers a unique opportunity to make a real difference in the higher education sector. We are one of the largest, most diverse international university networks, bringing together over 500 universities in 50 countries. Championing the power of higher education to improve lives, we support our members – and our people – in contributing to sustainable development across the Commonwealth and beyond.
The role
This role provides comprehensive, professional and timely administration and support to Commonwealth Scholarship Commission Scholars and Fellows registered for courses of postgraduate study or programmes of professional development at UK institutions.
Who are we looking for?
The postholder acts as the point of contact for a group of UK Universities and scholars and is responsible for handling all issues relating to the Scholars within their portfolio of institutions.
You will need:
• Degree educated or equivalent experience.
• Relevant experience of working in the Higher Education Sector or an Educational Office environment and/or in an international development context.
• An understanding of and commitment to providing excellent customer care.
• Excellent inter-personal and communication skills, including a confident, firm and friendly approach in discussions with individuals at various levels of seniority.
• Strong attention to detail.
• Demonstrated high level of motivation and flexibility, and ability to work to deadlines and organise and to take responsibility for own work and for seeing tasks through to completion.
• Commitment to teamwork, with an ability to work independently and show initiative and exercise sound judgement.
• High level of proven competence in the use of Microsoft Office Suite, including Excel, evidence of database skills, aptitude for learning and using a variety of software packages.
What to expect:
We see equality, diversity and inclusion as fundamental to our mission and we value the many different perspectives that people from all backgrounds bring to our collective performance (you can find more about our commitment to equality, diversity and inclusion and safeguarding on our website). We believe in investing in all our people and creating cultures in which everyone can thrive.
We offer a fantastic package of benefits including:
• 27 days annual leave, 8 bank holidays (pro rata - part time employees) and 4 Christmas closure days
• Generous pension scheme – 5% employee contribution, 10% employer contribution
• Enhanced maternity, paternity, and shared parental leave
• Significant investment into your personal and professional development
• Regular social activities
• Health and wellbeing programmes
• Give as you earn charitable donations scheme
• Cycle to work scheme
• Interest-free travel season ticket loan
How to apply:
For further information and details of how to apply, click the apply button.
Closing date: 26 April 2024
Interviews will take place in w/c 29 April 2024
If we receive sufficient applications before the closing date, interviews may take place earlier, so you are encouraged to apply early.
Interviews will take place virtually.
Data Analyst
Permanent contract
£45,977 per annum plus excellent benefits
Full time role. Part-time job-share arrangements will be considered.
Hybrid working with a minimum of 2 days in our London office
The Health Foundation is an independent charity committed to bringing about better health and health care for people in the UK.
We are excited to be able to offer a Data Analyst position in the Improvement Analytics Unit within the Data Analytics Directorate. We are looking for motivated and talented individuals with a track record in conducting research and analysis to improve health and care, or in a related field.
Current work includes:
·evaluations of elective surgical hubs and the GP Improvement Programme
·work exploring NHS performance, for example elective care waiting lists
·exploring new ways to link health and care data
To find out more about the role and what we are looking for, please read the job description online.
To apply, please submit a CV and a supporting statement which addresses the following four questions. Applications without a supporting statement will not be considered.
1.Which of your data analysis projects are you are most proud of, and why? (300 words max)
2. Please give an example of a time when you analysed and presented complex data. How did you approach this? What did you learn? (300 words max)
3. At The Health Foundation, we value diversity and inclusion not only in our workforce but also in our work. How would you incorporate these values in your work, and especially in your analysis?
4. Please highlight an example of an experience or quality which would make you well suited for this role but which may not be obvious from your CV?
If you have any general enquiries or require support with your application, please contact us
Application deadline: 23:59, Tuesday 30th April 2024
Interview date:14th, 15th and 16th May 2024
The Health Foundation values diversity and champions inclusion and strongly encourages applications from all sections of the community. We are committed to making reasonable adjustments for candidates who have accessibility requirements.
The client requests no contact from agencies or media sales.
Growing Hope seeks a highly-motivated and experienced Director of Operations who is passionate about our mission. The ideal candidate will play a vital role in ensuring the smooth and efficient running of the charity’s essential operations.
This position offers an exciting opportunity to lead and develop our finance, HR, IT, and governance functions. This will provide the backbone for Growing Hope to continue making a tangible difference in the world and ensure the charity’s long-term sustainability and growth.
This role will report to the CEO of the charity and will work closely as part of the Senior Leadership team. The Operations Director will have oversight of HR, IT, Operations, Finance and Governance within the charity. This will involve line management of the Finance Officer and Operations Officer in the team. As the charity grows we want to ensure that we have strong governance, processes and financial reporting across Growing Hope and the local charities. As a small charity, the role will require balancing practical tasks with strategic planning and management. The role will be based in King’s Cross (2 days office based) with occasional events outside of the office.
Further information about the role is found in the job description and person specification. All applications must be submitted along with a CV via our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
IT Tech Support - Permanent Vacancy from May 2024
At Dementia Concern, we aim to provide specialist support and advice to anyone in Ealing who is affected by dementia. Our continuously improving services and expert frontline staff deliver the best care possible during the dementia journey. We are proud to be contracted by the NHS to link directly between the eight GP networks in Ealing and the mental health team (CIDs). Community healthcare is unlike any other part of the NHS. It is personalised care that helps people to retain their independence.
There are hundreds of types of dementia, with Alzheimer’s being the most common. Dementia has been the leading cause of death in the UK for the last decade.
As an Integrated Care partner with the NHS, your 2-day a week tech support role here is key to maximising productivity and the lasting impact of our frontline workers out in the local community. By supporting your dedicated healthcare colleagues, you’ll help ensure we reach every person living in their homes, with dementia, in Ealing. Over 50% of the population served are Ealing residents from global majority ethnicities; our team reflects this rich diversity.
Key Facts
Job Title IT Tech Support
Description On-site 1st and 2nd line IT support
Salary £30k per annum full-time equivalent
Office 223 Windmill Road, London, W5 4DJ.
Contract Permanent
Start date May 2024
Hours 14 hours a week, flexible over 2-4 days
Line manager CEO
Location This is an in-person role, based in our offices at W5 4DJ
Holidays 25 days pro rata
Responsible for Implementing IT best practices (processes, procedures, tasks, and
checklists) for the smooth running of community healthcare services.
Key relationships CEO, Fundraising/Marketing, HR Manager/Senior Team, Board Clerk
External Support 3rd line support from a specialist IT company (remote; on-site as nec.)
Main Purpose and Scope of the Role
This is BAU support for staff and on-site/network IT infrastructure. If successful, you will liaise closely with our external IT consultancy, for bespoke 3rd line support, regarding our core IT infrastructure (software, hardware, server and network). You will be the first point of support for your colleagues’ IT needs. You will report on and advise senior management of the IT risks and cybersecurity needs. You prioritise your own work, documenting and communicating progress.
Key Responsibilities:
● Troubleshoot IT based systems, hardware, and software issues for colleagues
● Onboard/offboard employees for IT system; set up all user credentials
● Manage devices for circa fifty staff using GoTo Resolve (our MDM/RMM tool)
● Help staff with Google, Windows, email, VPN and applications like Staffology HR
● Support Senior Team with roll-out of our first self-service HR portal for all staff
● Manage device inventory and purchase new supplies and equipment as needed
● Liaise and negotiate with external IT service providers (eg. EE, Croft, Google)
● Ensure all IT hardware and software is well maintained (documenting actions)
● Develop and update IT policies, subject to board approval
● Advise Senior Team on cost-effective digital forward planning and investment
● Support Senior Team to create a cybersecurity strategy (based on security audit)
ROLE DOES NOT DO - the following high-level tasks covered by external IT company
● Outside IT Manager builds and maintains the organisation’s network and server
● Outside IT Manager manages software licences and supports key tech purchases
● Outside IT Manager sets up core installations on machines for new staff
● Outside IT Manager troubleshoots major issues when your role needs help
Person Specification
Essential Skills and Qualifications:
1. Experience of either Customer Service, Charitable Sector or Small Business
2. Trouble-shooting experience while providing remote and onsite IT tech support
3. Documentation of IT processes, good time management skills and attention to detail
4. On-site management of Active Directory, Network Access Storage (inc. RAID)
5. Proficient in Windows 10/11 & Home/Pro, MS Office and MDM/RMM tools
6. Ethernet cabling experience (crimping etc.) We have loads of structured cabling!
7. Working knowledge of information data security and mitigation of cyber risks
8. Aptitude for IT skills development and staying on top of current industry standards
9. Good problem-solving and communication skills, being able to think on your feet
10. Good working knowledge of: Website CMS & Google Workspace (formerly G-Suite)
Desirable Skills and Qualifications:
11. Basic networking skills e.g:
● CompTIA A+ or experience of office IT support function
● CompTIA Security+, or CompTIA Network+, or CCNA 200-301 certification
12. Working understanding of ITIL Version 3 or 4 framework
How to Apply and Interview
Closing date: Monday 22nd April at 12 midday
Interviews: Week commencing 29th April 2024
Please forward your CV for consideration. CV's are considered on a rolling basis and we may well be in touch with you, before the closing date.
The client requests no contact from agencies or media sales.
Are you passionate about supporting older people to have better access to online services? Do you have the skills to inform and coach older people to learn and improve their digital skills and knowledge?
Age UK Sutton is looking for someone to join the Let’s Connect programme team as a Digital Inclusion outreach worker supporting older people to develop digital skills and improve their access to digital services.
You will champion the service and work in the local community delivering digital awareness talks to groups, delivery of group digital skills sessions and support with recruitment of our Digital Champions Volunteers.
You will work with older people to enable them to become more confident in using digital equipment such as tablets and smartphones through arranging and delivering digital skills training sessions in both group and 121 settings.
This will be a fantastic opportunity to develop your skills, no two days will be the same and you will be making a valuable difference to older people living in Sutton.
Full details and the person specification can be found in the job pack, downloadable below.
This is a fixed-term contract until November 2025. with a possibility of extension, subject to funding. An enhanced DBS check will be required for this role and you will need to be able to access all parts of the borough easily (access to a car with a full, clean driving licence and business-use insurance preferable).
We recognise that everyone is unique and may have particular needs during the recruitment process. Therefore if there is anything you would like to discuss in relation to that process, please contact us.
We welcome applications from all sections of the community and especially from under-represented groups.
We strive to make our recruitment process fully accessible to all applicants, including those with a disability, long term condition or anyone who may otherwise require additional support or reasonable adjustments.
An applicant’s disclosure of their disability will not disqualify nor adversely affect the candidate’s chances of being short listed or offered the post.
The client requests no contact from agencies or media sales.