James’ Place is looking for its first permanent Head of Communications, joining the charity at a pivotal point in our existence, and with the opportunity to shape, direct and implement a full communications programme to support our mission of saving the lives of men in suicidal crisis.
In 2018 James’ Place opened the UK’s first non-clinical centre for men experiencing suicidal crisis in Liverpool. Our second centre in Old Street, London, was opened by HRH The Duke of Cambridge on 3 May 2022. We believe that those who are experiencing suicidal thoughts need to be in a space where they feel safe, valued, nurtured and respected and that every suicide is a preventable death. Our model is based around a clinical intervention delivered by trained, professional therapists, delivered in a peaceful, welcoming setting.
Our work is independently evaluated, and shows striking clinical results for the men we treat. We are now moving forwards with a clear expansion plan, and will open our next three centres over the next three years. We are now seeking an experienced and motivated expert to ensure our external communications matches our innovative and high quality service and ambitious plans for the future.
The successful candidate will lead and deliver communications work across the charity, working closely with the senior management team to develop the organisation’s communications strategy and manage day to day communications activity for James’ Place.
We are looking to appoint a skilled professional to communicate the need for our work across digital and social platforms, through traditional media and with stakeholders. The communications strategy is based on three core elements:
- Reaching men who need our service
- Building support for our work
- Increasing knowledge and understanding of suicide prevention.
The new Head of Communications will be working in a high-performing team of people, and will be the most senior communications person in the organisation. They will be expected to take the lead on the strategy and planning of all our communications work, and to work closely with colleagues working on fundraising and outreach to consider consistently high quality messages and campaigns. As we develop our outreach work, we would welcome interest in a social marketing and behaviour change approach.
You will be a key team member working alongside a dynamic, innovative and professional team. You will initially report directly to the CEO, and will work closely with the senior management team. You will be expected to build a close working relationship with all other members of the team, and to be an advocate for high quality communications across the charity. You will also work with senior stakeholders, including our active and supportive board of Trustees.
The role requires an exceptional candidate, with extensive knowledge of the charity sector, and a proven track record in leading and implementing communications work. Key to the role is being able to understand and work within our key audiences which include supporters of the charity and others closely affected by suicide, partners within the healthcare system, academic and clinical partners, and a range of individuals and organisations who cross over with different aspects of our work. Developing, understanding and responding to this audience map will be key to the success of the role.
The role will be based in London, and requires a willingness to travel to Liverpool and other areas regularly. We need someone who is comfortable working both alone and in a team, who has excellent verbal and written communication and people management skills, and who can work hands on in a small organisation, working on often sensitive and challenging issues.
Most of all, we want to find someone who shares our vision for the vital work we do, and who is ready to join us in making that vision a reality. Whilst we would expect to see a strong track record in similar roles, particularly in health and public health settings, we are open to candidates who would like to join us from a range of backgrounds and career paths.
You will have the necessary IT and administrative skills to carry out the role, and the ability to engage and share in the James’ Place values is a necessity.
- Lead on developing a new communications strategy and plan to reflect our ambitious plans for growth
- Develop a content strategy, including updating and creating content for our website and social media
- Manage proactive media and communications work around our advocacy, outreach and fundraising communications
- Devise and project manage events, including supporting fundraising events
- Create content and written materials to communicate our work and mission
- Advise and support the team on all communications related work
- Work with the clinical team to present our evaluation and other academic findings to a wide audience.
- Proven track record in communications work with experience in the charity sector, or with demonstrable transferrable experience from another sector, covering both the delivery of day-to-day communications work and the development of strategy; we would expect the successful candidate to have a minimum of five years in a similar role
- Knowledge and experience of working across digital, social and traditional media to a range of targeted audiences
- First class communication skills (written & verbal) and ability to work with senior colleagues and stakeholders
- Excellent interpersonal skills with the ability to manage difficult situations and conversations
- Able to prioritise workload (self and others) and meet deadlines
- Self-motivated, decisive and collaborative
- Good time management and ability to work to deadlines
- Promotes people’s equality, diversity and rights
- Knowledge and understanding of Safeguarding Procedures
- Knowledge of Service Governance and Evaluation
- Enhanced workplace pension contributions
- Generous annual leave
- Support towards CPD costs
- Family friendly policies
- Flexible working available
Any job offers made are subject to the receipt of two satisfactory references, a satisfactory DBS check and a Right to Work in the UK check.
James’ Place is committed to promoting a diverse and inclusive community. Our aim is that no job applicant, temporary worker or employee receives less favourable treatment on the grounds of age, disability, gender and transgender status, race and ethnicity, religion and belief (including no belief), marriage or civil partnership status or sexual orientation.
If you have a disability which means you'd benefit from any adjustments to the interview process to help you perform at your best, please do let us know.
To apply for this position, please submit a CV and short covering letter (no more than 2 sides), ensuring that your application fully addresses the appointment criteria in the person specification. Your covering letter should specifically answer the question ‘what would I bring to this role at James’ Place?'
The client requests no contact from agencies or media sales.