EC1V, London
£36,300 - £40,100 per annum inclusive
Permanent, Full-time
Job description

Location: Islington, London, the role will be split between the London office (3 days per week) and working from home.

Travel within the UK may be required.

Salary: £36,300 - £40,100 per annum inclusive

Hours: 35 hours per week

Closing date:  Monday 1 November 2021 at 10.00am

Interview date: Friday 12 November 2021


This is a permanent position.  


We are looking for a Supporter Care Manager to join our newly restructured Individual Giving and Supporter care team of our ambitious and growing type 1 diabetes charity, JDRF.

An I.G or Community Fundraiser, you will be an expert in driving a ‘best-in-class’ supporter experience, from first point of contact and throughout the supporter journey.

You will lead on the establishment of a data-driven “relationship fundraising” approach. Managing and driving efficiency gains in areas of fundraising administration, across multiple channels and platforms, adapting existing processes and establishing new ones as required.


You’ll have previous experience of:


  • Supporter care in the charity sector
  • IG and/or community fundraising
  • Improving business processes to maximize efficiency
  • Capturing  and using supporter data to make decisions
  • Setting  and working to budgets and plans
  • Managing a team


You will find a vibrant atmosphere and spirited team at JDRF, always striving to make a difference to people living with type 1. Whatever your role is within JDRF you can be guaranteed that your work will always be rewarding. 


Get involved and use your skills to help JDRF find the cure for type 1 and apply today.


As an employer we offer:

  • Flexible working and will consider compressed hours
  • Generous annual leave entitlement – 25 days and bank holidays
  • Health cash plan
  • Season ticket and cycle loan
  • Pension scheme


JDRF is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia.


‘JDRF is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.’ 


More about JDRF

We are JDRF.

We won’t stop until we create a world without type 1 diabetes.

There are currently 400,000 people in t... Read more

Refreshed on: 26 October 2021
Closed date: 01 November 2021
Tags: Fundraising

The client requests no contact from agencies or media sales.