The Senior Support Services Manager leads our highly successful Support Services team. The team run our frontline support services which provide direct support to over 7,800 women and people with a cervix this year alone. We are looking for a motivated, person-centred individual with strong line management experience, an eye for innovation and adept at problem-solving.
You will have overall responsibility for all of our support services, including our Helpline and adjoined email service, Ask the Expert service, 1:1 service for those affected by cervical cancer, support events and Forum. In this role you will ensure that our support is as effective and efficient as possible, delivering the very best for those who need us from first cervical screening to living beyond cancer. The ideal candidate will be constantly looking for ways to improve our existing services, as well as identifying gaps in the services available both internally and externally. Above all you will be passionate about the work and ambition of Jo’s Cervical Cancer Trust and share, and demonstrate our values, in all you do.
As well as having responsibility for the team, (5) you will also develop and maintain relationships with a range of other stakeholders including clinicians and health care professionals, service providers, volunteers and our community. The post holder will also be expected to contribute to the development of our strategic plans for the future of both the department and the wider organisation, as well as overseeing the department’s budget.
The ideal candidate will be a self-motivator who can work effectively independently, and in leading a team. With an empathetic nature, they will be approachable with strong project management skills and excellent attention to detail.
Closing date: 30th December 2021
Virtual Interview date: 1st interview10th January / 2nd interview 13th January
To apply for this role please send a CV and a covering letter explaining why you are suitable for the role and why you would like to work at Jo's Cervical Cancer Trust to Debbie Shipley, Senior Support Services Manager
Applications without a covering letter will not be considered.
The client requests no contact from agencies or media sales.