Birmingham, West Midlands
£19,746 - £23,230 per year
Permanent, Full-time
Job description
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Volunteer & Supporter Experience Co-ordinator

Did you know that Birmingham St Mary’s and John Taylor Hospices are merging?  Together we are on an exciting journey to deliver equitable end life and palliative care to more people across Birmingham and Sandwell and to help us achieve our vision, we’re looking for skilled and experienced individuals from all communities to join our fundraising team!

We have an exciting opportunity for an experienced Volunteer & Supporter Experience Co-ordinator to join the Fundraising team at John Taylor and Birmingham St Mary’s Hospices.

This varied role will require the post holder to be influential in developing and overseeing fundraising volunteer requirements at the St Mary’s site whilst also being the face of and main point of contact for St Mary’s Hospice supporters.

You will be supporting and developing a programme of volunteer recruitment, training and retention across the Income Generation and Marketing Team and providing data input & administration support within the supporter experience team all whilst providing a gold standard supporter and volunteer journey.

We are looking for someone who is highly organised and proactive, with experience of Microsoft Office and using CRM systems. You will be a good communicator with the ability to demonstrate tact and discretion when dealing with sensitive and confidential information or situations.

If you have experience of working in a fundraising, supporter care or volunteer role then we would love to hear from you.

For more information or to ask any questions please contact Katy’ O’Sullivan, Head of Fundraising Partnerships & Supporter Experience.

Please note, you are required to complete an Application Form; CVs alone will not be accepted.

Interview date:   w/c 19 July 2021

The Hospice is committed to developing a dynamic and diverse workforce, representative of the communities it serves. We ask you, therefore, to complete the Equal Opportunities monitoring form to help us in this aim.

Posted on: 23 June 2021
Closed date: 09 July 2021
Tags: Admin, Fundraising

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