Newcastle upon Tyne, Tyne and Wear
£20,538 - £25,863 per year
Permanent, Full-time
Job description

Role Description


Job title:                     Outreach Project Co-ordinator

Department:              Community

Location:                    Newcastle-based with some remote working across Northumberland and Tyne & Wear

Hours:                         Full time (37.5 hours)

Pay Scale:                   £20,538 - £25,863 per annum*

Line Manager:            Area Manager (North)


  • Although a full salary is guaranteed, each member of staff at Junction 42 has a financial target that they commit to raise for their role through personal donors from their faith communities. This is to sustain the missional aspect of our work. In some organisations, this is known as personal support.


Responsible for: Working towards the aims of the “Work Out” programme, which is to support ex-offenders from a range of ages, backgrounds, and life circumstances, to build a stable and rewarding life and move closer to the workplace. Based at the Newcastle office with remote working around the region, you will offer in-person one-to-one coaching and virtual support to bring about change in all areas of clients’ lives. You will help clients on your caseload over a 3 to 9-month period to achieve their goals and aspirations. You will also seek to increase community faith opportunities for clients.


Key responsibilities:

  1. Co-ordination of the Work Out programme
  2. Group Work Delivery/Participation
  3. Interviewing ex-offenders to assess their work-related needs and one-to-one job coaching
  4. Liaising with external partners

Detailed duties and responsibilities:

  1. Co-ordination of the Work Out programme
  • Line management of Work Out team
  • Managing communication within the Work Out team
  • Managing caseloads and expectations of caseloads within the Work Out team
  • Gathering evidence for contract invoicing from Work Out team and ensuring compliance with contractor requirements
  • Completion of regular internal reporting for Work Out project and weekly and monthly reporting to contract provider
  • Increasing employability opportunities for clients
  • Increasing faith opportunities for clients

    2. Group Work Delivery/Participation
  • With a team of colleagues and volunteers, delivering/participating in regular group sessions (in-person or virtually), ranging from Christians Against Poverty (CAP) Job Clubs, Clean Sheet training courses, angling, circuit sessions and at-home creative/culinary challenges
  • Doing any necessary preparatory work, including all material set-up, inviting clients, and informing volunteers of their roles
  • Initiate and facilitate conversations one-to-one and in a group, before, during and after the sessions – endeavouring to build a sense of community.
  • Join in the Away Day events, designed to move people slightly out of their comfort zone to build confidence, break isolation and have fun together.

    3. Interviewing ex-offenders to assess their work-related needs and one-to-one job coaching
  • Whilst maintaining professional boundaries and remaining open-minded, conduct an assessment interview with prospective clients to discuss their job history, criminal convictions, wider barriers to work, employment aspirations and wider life goals.
  • Identify clients’ broader needs and signpost them to relevant agencies.
  • Upon assessment of their work-readiness, liaise with Job Centres where necessary to amend the Claimant Commitment.
  • Agree on a time-bound Action Plan that lays out the target areas and goals.
  • Liaise with external partners engaged with the client to create an informed risk assessment, including probation officers, PPU officers, social workers, etc.
  • Working remotely around the region through door-step appointments with clients, you will offer weekly in-person coaching sessions with clients on your caseload alongside virtual support. Using a holistic, whole-person approach, you will work towards the goals identified on the Action Plan, utilising Junction 42’s 10 pathways, which are employability, education and training, purposeful activity, accommodation, finances, drugs and alcohol, mental and physical health, life skills, mindset and attitude, relationships and family, and faith.
  • Maintain up-to-date paper client files and online logs/Excel trackers for reporting purposes and contract commissioners’ audits.
  • Maintain longer-term contact and ad-hoc assistance to former clients who have finished the 12-week programme, but who are still job seeking or still attending church, within reasonable time limits.

    4. Liaising with external partners
  • Employers – Source new paid opportunities for clients through networking and paying attention to jobs advertised.
  • Volunteer providers – Maintain existing partner relationships through regular contact and reviews; source new volunteering opportunities for your clients from across local churches, charities and commercial businesses; liaise with the partner organisation to lay out expectations on each side and to explain what support we will offer; accompanying client to first appointment/interview’ maintain regular contact with client through intermittent reviews.
  • Referral Agencies – Maintain regular contact with referral partners, including Work coaches at the job centre and Integrated Offender Managers and probation officers to update about clients’ progress
  • Advocate for a proportionate ‘Claimant Commitment’ for your client, balancing job search hours with other meaningful activity. Paying particular attention to those struggling with multiple barriers, especially recent prison leavers.
  • With clients who are subject to Probation and/or Police supervision, inform their Probation Officer/PPU Police Officer about our involvement; obtain a risk assessment, all licence conditions or restrictions and prior approval for any work placements.

The successful candidate will be able to evidence the following experience and attributes:

Essential Qualifications, Skills and Abilities: 

  • At least 2 years’ experience in leading/managing a team
  • Excellent organisational and IT skills
  • Excellent written and verbal communication
  • Ability to work and contribute as part of a team
  • Ability to convey maturity, confidence and credibility to other professionals
  • Ability to adhere to deadlines and produce accurate reports

Person Specification:

  • This post has been identified as having a GOR to be filled by an active Christian under the provisions of the Employment Equality (Religion and Belief) Regulations 2003 (Section 7.2).
  • Both appreciates and models the core principles and values of the organisation (showing personal commitment to a life of Christian faith).
  • Conveys maturity, confidence and credibility to other professionals.
  • Identifies with the ethos and mission of Junction 42.

This post has the following special circumstances:

  • For safeguarding reasons, the candidate will be screened through an Enhanced DBS check.
  • The post holder will be expected to attend all Junction 42 training, team days and conferences as requested by the Director.


Any information acquired in the course of duty must be treated in strictest confidence and must be discussed only within the confines of the work setting with the appropriate members of staff.

This job description is not exhaustive, and amendments and additions may be required in line with future organisational changes.

The post holder will be expected to attend Junction 42 training, team days and conferences as requested by their line manager.

More about Junction 42
Junction 42

Junction 42 exists to see the lives of offenders and their communities visibly transformed by the hope of the gospel.

Junction 42 cre... Read more

Refreshed on: 06 November 2021
Closed date: 21 November 2021
Tags: Christian, Social Work

The client requests no contact from agencies or media sales.