Head Of Individual Giving Jobs

Battersea is here for every dog and cat, and has been since 1860. Our multiple award-winning Income Generation department raises around 60% of the Charity’s total income, allowing us to continue to grow to make sure we can be here for every cat and dog, now and in the future.

Our Direct Marketing Team is part of this department, and recruits and develops supporters. We are seeking a Direct Marketing Officer to join this team to manage and deliver a series of high standard direct marketing campaigns across our Regular Giving programme. This individual will be recruiting, retaining and upgrading regular donors to generate income through a variety of direct marketing methods such as direct dialogue, DRTV, digital, and direct mail. They will be encouraging regular monthly gifts or support via one of our main products such as general Regular Giving and Sponsorship, our Lottery, Value Exchange programme and other methods of committed giving as they arise.

This will be a very rewarding opportunity to play a vital role in giving the dogs and cats in our care a better life.

More about Battersea:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love and expert care and get to know their characters and quirks so we can find them a new home that’s just right for them.

All the knowledge we gather in our centres helps us to improve the lives of the animals we’ll never meet, through our work with other rescue organisations and charities. We also help people make informed choices when getting a pet, we provide training and welfare advice, and we campaign for changes in the law when we see that dogs and cats or their owners deserve better.

Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

What we can offer you:

We offer our employees a wide range of benefits to reward them for the value that they bring to Battersea, to support them in their work, to help improve their health and wellbeing, and maintain a healthy work-life balance. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
- Discounted gym memberships and cycle to work schemes
- Life insurance
- Support for your professional and career development, including access to digital and in-person training programmes, a wide range of tools and resources, leadership and management training, mentoring and much more.

Our hybrid working policy:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to maintain the benefits of home working, while allowing for collaboration and maintaining a connection to our cause. In addition to this, our offices are in a great location within London, have modern facilities, offer great employee socialising spaces and a discounted café. Best of all, coming on site offers you the opportunity to meet our lovely rescues with lunchtime cat socialising and the occasional office dog!

Equality, diversity and inclusion at Battersea:

At Battersea, we are committed to providing equality of opportunity, and developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.

By hearing from and valuing different experiences, perspectives and contributions, we know we can provide the best expert care for every dog and cat who needs us. We particularly welcome applications from people with disabilities and from members of minority ethnic communities, who we know are currently under-represented at Battersea.

As a Disability Confident Committed employer, we're happy to discuss any support or personalisation you may need during your application and/or interview process as part of our workplace adjustments.

Closing date: 13th May 2024
Interview date(s): w/c 20th May 2024

If you think you’re a good fit for the role, and you’re passionate about dogs, cats and our work, then we’d like to hear from you.

For full details, please download our recruitment pack.

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised; we reserve the right to close the vacancy early if a high volume of applications is received.

About Smart Works 

Smart Works is a dynamic, high profile and fast-growing UK charity that dresses and coaches unemployed women for success at their job interview. We empower each woman by giving her the clothes and the confidence she needs to succeed. After visiting Smart Works, 69% of clients secure a job within a month, gaining financial independence and transforming their lives.

More information about who we are can be found on our website.

About the role  

Smart Works are looking to appoint a HR Advisor to join our People team at a time of significant growth for the organisation. Working closely with the existing team of two, the HR Advisor will play a crucial role in developing the centralisation of the function for all 11 centres across the UK.

The HR Advisor will manage the employee lifecycle staff processes and the trustee recruitment processes, supporting the Head of People in maintaining a professional and efficient function and contributing to the delivery of the People Teams plans and objectives.

An important part of the role is to build excellent working relationships with employees working across Smart Works. The successful candidate will also identify opportunities for process improvements and automation.

Smart Works is a national charity, with Smart Works centres across the UK. There will therefore be occasional travel and liaison with local centres across the UK and HQ in London, to support induction and training, as well as the day-to-day role.

Duties and responsibilities

• Manage the HR Inbox, advising managers and staff on terms and conditions of employment and legislation relevant to specific policies and procedures.

• Managing the recruitment inbox, provide guidance on staffing requirements.
• Lead user of the ATS system, oversee the recruitment process, posting job adverts, scheduling interviews, drafting letters and contracts.
• Support trustee recruitment, posting job adverts, liaising with trustees and co-ordinating responses via the recruitment inbox.
• Manage the onboarding and offboarding of employees and interns, including induction plans and process, coordinating probation reviews and exit interviews where appropriate.
• Day to day administration of Breathe HRIS, setting up of new profiles, calculating annual bank holidays, managing employee changes and document merge/uploads.
• Compile monthly payroll information.
• Provide advice to line managers and staff in relation to policies, tailoring communication to individual needs.
• Maintaining timeframes on HR projects and annual processes, such as appraisals.
• Compile monthly HR stats and reports as and when needed.
• Contribute to HR Projects as they arise.

Personal Specification 

Essential

• Experience delivering recruitment across multiple sites.
• Good written and oral communication skills.
• Proficient in the use of Microsoft Office applications.
• A strong desire to learn, a willingness to share knowledge and a strong team ethic.
• Enthusiastic, diligent and energetic with a flexible approach in a rapidly changing environment.
• A proven track record of providing exceptional service and establishing and maintaining strong relationships.
• Strong level of attention to detail; ability to produce reliable, accurate work.
• All candidates must live in the UK and have the right to work in the UK.

Desirable

• CIPD qualified.
• Knowledge of L&D strategies and initiatives.

How to Apply  

Please visit our website or click "Apply Now" to find out more information - we can't wait to hear from you.

We are looking for a motivated, creative, and organised Engagement and Communications Officer to join our team. This role is a unique opportunity for someone with a passion for building a fairer legal system through impactful events, engaging member outreach, and powerful communications. Working alongside the Director of Development and the Head of Communications, this role will work across teams to maintain and strengthen engagement through events, communications and corporate outreach. You will play an integral role in communicating our work as widely as possible and improving and increasing engagement with our supporters, including our members, donors and corporate partners.

The Engagement and Communications Officer will work to maximise income and support for JUSTICE through events (approximately 45% of the role), communications (approximately 30% of the role) and membership (approximately 25% of the role). They will report to the Director of Development and Head of Communications.

We want someone who can learn and grow in this role so if you don’t have every skill listed but are organised, motivated, and interested in our work then we want to hear from you.

The JUSTICE team currently work in a hybrid manner. Staff members have access to office space in London, however, attendance is currently optional. Our staff enjoy flexible working conditions, 27 days annual leave, plus the week between Christmas and the New Year, 8% employer pension contribution and access to an Employee Assistance Programme.

The application form and candidate pack are below. The candidate pack includes more information about this role including the person specification, the organisation and more details on how to apply. 

The deadline for applications is 11pm on Sunday 19 May 2024. Please mark your email with ‘Engagement and Communications Officer’ in the subject line.

Interviews will be held on Monday 3 June 2024. Candidates will be required to complete a test as part of the interview process.

JUSTICE is an equal opportunities employer. We encourage applications from people of all backgrounds, but particularly welcome applications from individuals from marginalised groups, those with lived experience of the justice system, as well as those underrepresented in the legal professional including women, people of colour, trans and non-binary people, and disabled people.

Please note that we will not respond to any enquiries from recruitment agencies.

Are you an experienced administrator with exceptional organisation skills? Do you want to be a part of a team that makes a difference to the lives of dogs in need?

We’re looking for a Vet Admin Assistant to provide assistance to our veterinary team and the clients they support through a number of different schemes.

About this role:
As Vet Admin Assistant, you’ll

• be the first point of contact those contacting our busy Vet team,
• assist with the daily monitoring of a number of inboxes, providing clients with excellent customer service,
• support with the administration of our emergency fund, which supports dog owners in financial need and provide cover in our busy pharmacy, based at our London office
• support with the processing of prescriptions, maintain accurate records and organise relationship building meetings with vet practices for a number of stakeholders to attend.

About you:
For this role, you’ll need to be an organised, people person; with excellent communication skills, with confidence across different systems, drawing from either experience or your ability to pick up new processes quickly. You’ll also need to work confidently under pressure, while maintaining the ability to prioritise tasks appropriately and use initiative. Additionally, an interest in, and commitment to the work and aims of Dogs Trust is essential.

About Dogs Trust:
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

About this team:
The Veterinary department is a friendly team of nurses, surgeons and administrative staff working in the London office. The primary responsibility for this team is to provide case guidance and management options for dogs within our care across our network of Rehoming Centres and other veterinary related schemes such as Outreach, Shared Adoption Scheme (SAS), Veterinary Support Fund (VSF) and the Emergency Trust Fund (ETF).

Due to the nature of this role, we are looking for candidates who are able to work from our London office 3-4 days per week.

To apply for this position please click the APPLY NOW button. Our application process requires you complete an application form and a covering letter explaining your interest and suitability for the role. Please note that we may close this vacancy early if we receive enough suitable interest, so to avoid disappointment early application is encouraged.

Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity and we're committed to fostering an inclusive culture.  We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

Regular Giving is the backbone of our fundraising income, it currently generates £37million each year across our three existing products – Sponsor a Dog, Companion Club (a subscription product) and general Direct Debits. We are now looking for a Regular Giving Product Manager to help us deliver our Regular Giving strategy to increase retention rates and build lifetime value.

About this Job:

As a Regular Giving Product Manager, you will:

• Take a supporter-led approach to the development of campaign activity, understanding the key motivations and demographic of our regular givers and to deliver outstanding supporter experiences.
• Develop inspirational written and digital communications to our regular givers and produce fundraising materials in line with our brand guidelines.
• Manage relationships with any third-party suppliers and internal stakeholders.
• Oversee the campaign performance reporting, working alongside the Performance and Innovation Manager and our data agency to optimise our campaigns

About you: 

We are looking for a highly organised person, with experience in simultaneously managing multiple projects and working reactively, all whilst maintaining high standards of communication and adhering to guidelines. You will be personable, and able to form strong relationships with internal and external stakeholders to ensure the smooth delivery of products. Your expertise in copywriting, coupled with your ability to evaluate campaign performance, will drive the continuous improvement of our Regular Giving products.

About the team:

The aim of Supporter Development team is to take a supporter-led approach to creating an exceptional supporter experience. We work collaboratively with the Supporter Recruitment team to ensure we are creating the best possible supporter journeys.

In return for all of this, we have a comprehensive benefits package, which includes excellent annual leave, Perkbox and pension allowances, and you will you join a team of highly professional and driven colleagues in a brilliant upbeat and collaborative environment, all with a genuine passion for dog welfare.

What you need to know:

This role is hybrid, with a minimum requirement of at least one working day per week in our London head office.

About Dogs Trust: 

We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

Job Title – Senior Fundraising Executive

Contract - Permanent

Hours - 35 hours per week

Salary – £30K - £33K pa depending on experience (including London weighting)

Location - London

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About the role

Coram’s Fundraising Team raises funds for the charity – the Individual Giving team has responsibility for supporter care, customer service and donor administration and managing our supporter database. Coram has been growing its investment in Individual Giving for a number of years, has a loyal and very generous supporter base and an ambition to see this grow and develop further by embracing new ideas. The team has an exciting future and this role will play a key part in its success.

We are looking for a highly motivated individual to join the Individual Giving team and support the development and growth of the programme. The role will involve developing engaging content to communicate the importance and impact of our work, inspiring existing and new supporters to commit to long term support of the charity. This will involve printed media but also increasingly digital media as we look to widen the reach of our communications and messaging. It will also require excellent supporter care/donor retention skills to ensure that we make sure we maintain our donors support over the long term and experience working with databases, ideally Raiser’s Edge. The role is a great next step for someone in fundraising wishing to develop their fundraising skills further in direct marketing.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing date: 3rd  May 2024

Interview date: W/c 6th May 2024

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Key Tasks

• Maintain accurate and up-to-date records of all high value fundraising activity, including proposals, applications, and donor interactions, and be able to regularly report this activity back to the Head of Philanthropy.

• Manage a portfolio of low-mid level prospects and existing donors, developing clear strategies to cultivate relationships and secure continued philanthropic support of £1,000 to £10,000. Ensure all donors in the assigned portfolio are provided stewardship and take responsibility for contacts and annual work plan.

• Develop and deliver a programme of cultivation, stewardship and recognition low-mid level donors and prospects, proactively seeking opportunities to improve the chances of securing repeat gifts through bespoke communications and consistent stewardship.

• Support the Head of Philanthropy and wider High Value Team with stewardship and cultivation of donors and key contacts. These activities may include virtual events, stewardship events, proposal development, annual reporting, and direct marketing appeals.

• Ensure the upkeep of a database and filing system for all existing and prospective donors within High Value Giving liaising with the Finance and Administrative team to ensure reconciliation with financial record.

• Work closely with the Philanthropy team and other colleagues to maximise all opportunities and support a dynamic, successful, and professional team

• Ensure that data security is maintained and that legal and regulatory requirements are fully complied with.

• Undertake other tasks, when necessary, to achieve the team’s and the organisation’s overall objectives.

 General

• Managing a complex workload with competing demands and deadlines. The role holder will agree objectives and overall priorities with the Head of Philanthropy but is expected to manage unexpected/unplanned work within overall timeframes.

• The post holder is required to work closely and collaboratively with colleagues within the Fundraising Team to ensure the successful delivery of fundraising activities.

• The post holder will require excellent communication and interpersonal skills as you will need to communicate effectively and sensitively, building strong relationships with existing and potential donors.

Experience

Essential

• Experience with interacting and developing relationships with supporters or customers using a variety of channels written and verbal.

• Ability to communicate in writing and orally in a succinct and engaging manner.

• Ability to deal with information in a confidential manner and respond with sensitivity.

• Ability to confidentially deal with all levels of staff and internal/external key stakeholders with integrity.

• Strong attention to detail

• Ability to work weekends/evenings on occasion to support events and other activities and willingness to travel within the UK as needed to support fundraising activities (most often travel to the London-based officer)

Desirable

• Experience developing and managing relationships with fundraisers and other stakeholders.

Skills and Knowledge

• Excellent organisational skills.

• A high level of enthusiasm, self-motivation and flexible approach.

• The ability to take initiative and work independently to manage pieces of work, including taking responsibility for managing projects.

 Priorities

• Taking over an existing portfolio of £1,000-£10,000 existing donors, responsible for stewardship (mid-level giving) including members of the Women’s Giving Circle

• Supporting gift recording, recognition and management across high value giving

• Opportunities to gain experience in corporate, major donor and trust and foundations through supporting more experienced colleagues working on 5 and 6 figure partnerships

• Provide administrative and project support across Philanthropy/High Value Giving

• 35 hours a week
• 100 Berkshire Place, Winnersh, Wokingham RG41 5RD
• Hybrid or remote considered
• Previous experience is desirable but not essential - we are looking for a quick learner who is able to use their initiative to develop within the role 

About us:

Colostomy UK is a national charity that offers support and advice to people who have had stoma surgery (ostomates) and those who care about them. We help ostomates to return to sports, hobbies and other activities after surgery, and give them the confidence to return to a full life and take on fresh challenges. Our campaigns raise awareness of life with a stoma and encourage organisations to make their facilities more inclusive.

About the role:

As the Fundraising Executive you will work to grow income through developing our community engagement, attracting, building and managing relationships with a range of supporters (individual donors and fundraisers, community groups, local businesses, volunteers etc). You will lead on the stewardship of events and challenges, including our annual Step Up campaign, by supporting individuals and groups to raise funds through fundraising activities. The post-holder will also support the recording of donations, send appropriate acknowledgements, review fundraising materials, and prepare fundraising content for social media, our website and our quarterly magazine, Tidings. The right candidate will be in a prime position for career progression as we grow our small team.

Our ideal candidate:

We are looking for a motivated, confident individual with strong organisational skills and an impeccable attention to detail, who is passionate about supporting people living with stomas and those who care about them. The successful applicant will be expected to have a broad understanding of a range of income generation methods and communication styles, and the third sector. Previous experience is desirable, not essential. 

If you’re interested in applying and would like to work with us, but are unsure if you have the right skills and experience we’d still love to hear from you – we don’t expect everyone to meet all of the essential criteria listed in the job pack

Core role responsibilities

 · Working alongside the Fundraising Manager to implement the fundraising strategy, with a focus on building unrestricted income

· Donor stewardship, including recording and thanking for donations, and other supporter communications, to encourage long-term, repeat support – engaging existing supporters, making them feel valued, proud, and committed to supporting the charity

· Working with our supporters to organise and host interesting activities and events in the community and digitally, to significantly increase fundraising income; ensuring excellent support of their activities during planning and delivery, and arranging attendance from the Colostomy UK team and volunteers as appropriate

· Preparing appealing fundraising materials and content for all types of communications

· Representing and raising the profile of the organisation externally by giving presentations and promoting the need for fundraising among different audiences

· Working with the Marketing & Social Media Executive to ensure fundraising is included in our public-facing communications, to supporters and audiences on social media, in newsletters and on other channels; ensuring our website, social media channels and print material are kept up to date with fundraising news and activities that inspire engagement and giving

· Supporting fundraising with analysis and reports to enable us to continue to build and improve our profile; monitoring engagement and conversions from different fundraising campaigns

The job pack includes the full job description and person specification.

We have a range of benefits that we offer our team, these include:

• Private Health Care, including an employee assistance programme, remote GP, counselling, physiotherapy, medical diagnostics and treatment.
• Access to benefit platform for a wide range of discounts on everyday spends plus gym discounts.
• Increased annual leave allowance based on length of service, up to 30 days 
• Season ticket loan
• 5% contribution to pension scheme
• An extra day holiday for your birthday and one day off a year to volunteer
• Training and development opportunities to support your learning and growth
• Fresh fruit in the office
• Free on-site parking

We are seeking a skilled and dedicated individuals to join our fundraising team as a Trusts and Foundations Fundraising Officer. In this role, you will play a vital role in researching and applying to grant applications in order to help the team raise as much funding as possible to support people experiencing homelessness across London.

About the role:

As the Trusts and Foundations Fundraising Officer, you will be responsible for maximising income from Trusts and Foundations in order to support SHP’s charitable activities. Working closely with the Head of Fundraising and alongside the fundraising team, you will contribute towards the delivery of achieving SHP's overarching vision of a society where everyone has a place to call home and the chance to live a fulfilling life.

In your role, you will be responsible for building and delivering a successful Trusts and Foundations portfolio by focusing on:

• Maximising income from grant-giving organisations to ensure sustainable growth of restricted and unrestricted fundraising.
• Working strategically to build high-impact, high-value relationships with grant funders as well as managing relationships with existing donors.
• Collaborating with teams across the organisation to create compelling fundraising proposals and produce high-quality reports and budgets.
• Proactively maintaining excellent knowledge of Trusts and Statutory fundraising practices in the sector.

Please note the role will follow a hybrid working model, with some days working in our head office in Kings Cross, with ample opportunity to work from home. 

About you: 

• Highly numerate and attentive to detail, with strong analytical skills and the ability to think strategically. 
• Entrepreneurial, results-driven and able to work on own initiative and also as part of a team, meeting deadlines under pressure.
• Experience of writing bids or applications including any key successes.
• Experience working with other internal departments to maximise collaboration and impact between the teams.
• Experience building and managing relationships with external funders, including in depth research of funders. 

About us:

Over the past few years we have seen an incredible growth across all areas of fundraising and we are offering you the chance to learn and grow your experience as part of a fast-paced, dynamic, and respected team within SHP. There are plenty of opportunities lead, co-create and collaborate with other departments and some of London's most exciting businesses to develop new paths for helping fund and solve the problem of homelessness in our City. We are a team that has hybrid and flexible working with two days a week in the office. 

Important info:

Closing Date: Sunday 5th May at midnight

Interview Date: Week commencing 13th May Please note we will be interviewing candidates as applications are submitted, we reserve the right to close the vacancy early if the positions are filled, please submit your application as soon as possible. 

This post will require an Enhanced DBS check to be processed for the successful applicant.

Women’s Pioneer Housing is a values led organisation with residents at the core of every service we provide. The role of the Resident Engagement and Resolution Officer is multi-faceted, not only will you be driving and delivering a growing resident engagement programme you will also handle the administration and complexity surrounding formal complaints.

This is a key role to support the organisation to deliver a service responsive to our resident feedback, as well as meeting governance arrangements and external scrutiny around resident involvement and complaints.

You do not need to have direct experience in these areas, but you must be astutely organised, assertive to chase management members to meet their deadlines and be adaptable.

The transferable skills you have will allow you to work collaboratively with staff across the organisation and with our residents. Your interpersonal skills will allow you to professionally and positively interact with different groups of stakeholders, building relationships where you are trusted and inspire confidence.

You will contribute to ensuring our quality standards are met and our services deliver in meeting our resident’s expectations. To do this you will be able to translate information, policies and legislation demonstrating excellent verbal and written communication skills in your dealings with stakeholders.

We provide homes for women of all ages and backgrounds and work closely with our residents to review and continuously improve our homes and services. Our colleagues represent our resident communities and our workforce is also diverse. We welcome who you are, what you are and what you bring and will eradicate discrimination on the basis of race, religion, sex, gender identity, sexual orientation, disability, pregnancy and maternity, age and marital status. We also recognise that people can be disadvantaged by their social and economic circumstances, and we work to eliminate discrimination and disadvantage caused by social class. We appreciate applicants from all backgrounds.

What we offer 

We offer hybrid working and flexi time working. You will be fully enabled to work from home with a laptop and mobile phone provided. Embracing our one team ethos, our entire team work together at our head office at least one day each week which will support you in your work bringing opportunities for you to build positive relationships with colleagues actively enhancing our culture.

We will provide a comprehensive induction programme with an opportunity to learn, develop and drive your own work.

Our benefits package includes:

• 26 days annual leave plus bank holidays rising to 29 days after 5 years of service.
• A generous flexi-time working arrangement, enabling you to accrue up to 26 days additional time-off in lieu each year
• A generous pension scheme
• Retail portal benefits programme
• Heath and well-being councelling
• Membership with the Chartered Institute of Housing

How do I apply?

Please send us the following three documents

• An up-to-date CV which shows your full career history, we recommend that this is no longer than two pages;
• A supporting statement marked “Resident Engagement and Resolution Officer” explaining why you are interested in this role and detailing how you fulfil the person specification. 
• A completed Diversity Monitoring form.

Applications must be received by 12noon on Tuesday 29 April 2024 with the subject heading “Resident Engagement and Resolution Officer”

We will hold face-to-face interviews for this role on the week beginning on 6 May 2024. We will contact successful applicants directly to organise interviews.

This is a newly created role working within our Fundraising & Communication Dept.

Role summary

Working within our fundraising and communications team, you will support the management of our communications portfolio of work. Maintaining our consistent brand, you will lead on digital and print asset development. You will lead on supporter communications, assisting the rest of the team to raise the profile and bring new supporters into the organisation. You will manage our social channels, website content and newsletter, and developing creative assets and materials for our external work both in the UK and the US.

You will also support on fundraising within the organisation, gaining experience across a wide variety of income generation areas. This will typically focus on applications to small Trusts and Foundations, the delivery of our events and the implementation of our individual giving programme.

You will work both independently and collaboratively to assist the development of creative assets events and activities. With excellent time management and organisational skills, you will demonstrate the ability to deliver quality work and hit deadlines, while managing a varied workload.

Contractual terms

Location: Nine Elms, Central London – current requirement is for staff to be in the office a minimum of two days a week between Tuesday and Thursday

Hours: Full time,  37.5 hrs week (open to four or four-and-a-half days as well)

Term: Permanent

Reporting to: Head of Fundraising and Communications

Salary Range: £27,534 to £30,400

Annual Leave: 25 days per annum, plus an additional 3 days between Christmas and New Year.

Pension: Matching contribution to organisation’s pension provider up to 5%

Job purpose

1. Assist the management of Able Child Africa’s brand and external communications, with high quality content.

2. Assist the management of Able Child Africa’s portfolio of fundraising events.

3. Assist the delivery of our individual giving programme, supporting other forms of community and Trusts and Foundations fundraising.

4. Provide other support to the Fundraising and Communications Team as agreed, including supporting routine office operations.

Key accountabilities

Assist the management of Able Child Africa’s brand and external communications, with high quality content.

1. Manage Able Child Africa’s social channels, working with our creative assets and key messages, to maintain a professional and engaging external brand.

2. Support the management a vibrant and responsive website by ensuring content is up to date, professional and engaging; supporting the collection of imagery, videos, case studies and blogs where directed.

3. Produce and distribute Able Child Africa’s quarterly newsletter, contributing with high quality written content and complying with organisational data protection and confidentiality standards.

Assist the management of Able Child Africa’s portfolio of fundraising events.

4. Assist with the delivery of Able Child Africa’s events portfolio when required. This includes but is not exclusive to the London Marathon, the Gala Dinner, and the Charity Golf Day.

5. Market the events, recruiting, retaining, and communicating with participants to support the achievement of income targets.

6. Support with donor stewardship activities post event, engaging new regular donors and supporters to grow our incomes streams.

Assist the delivery of other areas of our fundraising work, including but not exclusive to Trusts and Foundations, individual giving and community fundraising.

7. Support the attainment of funds from a variety of Trusts and Foundations, through submitting high quality applications.

8. Support Able Child Africa’s individual giving programme, assisting with donor communications, building relationships with donors and growing our income.

9. Support community fundraising activities, empowering existing and newly sourced supporters, (including schools, universities and other members of the public) to independently generate funds for Able Child Africa through independent events and activities.

Provide other support to the Fundraising and Communications and wider operational teams as agreed, including supporting routine office operations.

10. Maintain our Salesforce database, keeping detailed records of communications, support and donations from individuals and organisations.

11. Support our advocacy objectives, working with the Advocacy team to produce high quality and consistent messaging for use within the international development sector.

12. Support the delivery of unique and ongoing operational activities as required for the effective running of the organisation.

Competencies

Experience

1. At least one years’ experience in a fundraising or communications support role.

2. Experience of managing or supporting the management of events to, ideally including managing volunteers or supporters to raise funds.

3. Experience or knowledge of managing individual donors with demonstrated ability to engage stakeholders (including public, media and donors) to advance a cause.

Skills and Technical Competencies

4. Creative ability to assist in the production of engaging content for communication in line with the organisational brand and mission.

5. Competency in managing social channels under direction, developing newsletters and other blogs or articles.

6. Basic understanding of WordPress, and other design packages (Adobe Creative Cloud, Canva) desirable.

Qualities

7. An understanding of contributing to an organisational culture based on inclusivity, wellbeing and empowerment.

8. Excellent time management and organisational skills; ability to work under pressure to prioritise and manage varied workload and competing deadlines whilst ensuring attention to detail.

9. Personable, with an ability to develop and maintain new relationships.

We will interview on a rolling basis

Employee Benefits:

- 28 Days Annual leave (not including bank holidays)

- Central London location

- Access to Gym use

- Flexible working – 3 days at home and 2 days in the office (Tuesday and Thursday)

- Work life balance approach.

- Friendly team

- Full time working hours are 9am to 5.30pm

Spectra are a lived experience organisation working with socially excluded and marginalised communities in an empowerment model, to ensure access to appropriate health, wellbeing and support services.

We offer evidence-based, inclusive, accessible, knowledgeable and quality services which are non-judgemental and delivered by peers. 

Spectra are looking for a fundraiser, focussing on smaller trusts and individual giving, to join a growing fundraising team with exciting plans. You will contribute to raising the income required to continue delivering counselling, advocacy, mentoring, outreach, groups and other support services at Spectra. You will report the Fundraising Manager. 

You will be confident working with diverse and intersectional groups who face social exclusion and inequalities around access to appropriate health care, wellbeing and holistic support. You will be able unequivocally to respect, support, promote and work within LGBTQ+ and other diverse communities.

£30,000 pro rata, 3 days per week.  Hybrid working (office in Ladbroke Grove) with 25 days holiday and bank holidays (pro rata), plus a pension scheme. 

The Prince's Trust believes all young people should have the chance to succeed, they are the key to a positive and prosperous future. The young people we help face a range of challenges, our job is to inspire and support young people, to help them reach their potential so that they can thrive, and society can prosper.

We are looking for a Centre Support Coordinator to join our team in our Bristol Centre. In this role, you will provide a warm and welcoming reception for young people, staff, and visitors over the phone and in person, so if you are approachable, passionate, and non-judgemental, this could be your role.

You will indirectly support young people by ensuring that our Bristol Centre operates safely and efficiently. You will be responsible for managing delivery space, facilities compliance and controlling office equipment and supplies. Having previous administrative experience is beneficial but not essential.

To be successful in this role, you must have a good understanding of the challenges young people within our target groups face, to assist them when they arrive in our Centre. In this role no two days are the same, you get to be involved with many different functions of the Trust and interact with everyone who works in the Bristol Centre, this is why planning and organisation skills are a must.

If you are up for a challenge and enjoy working in a team, we would love to hear from you!

We have an exciting new opportunity for a Social Prescribing Link Worker to join our team in Merton.

The Merton Social Prescribing service is one of the most established and mature services in the UK and is celebrating its 7th anniversary this year. We are seeking an individual to join our successful service in Southwest London. This role will help to strengthen the links between Primary Care, voluntary and public services to improve patients’ health and wellbeing. 

You will support patients within Primary Care in Merton, and you will support each patient to access appropriate services provided by voluntary and community organisations and other agencies. We expand the options available in Primary Care by creating a ‘managed’ way for referrals of patients with social, emotional and/or practical needs to a variety of local non-clinical services in the community. These include leisure, social activities, education, welfare, housing and employment advice and support. 

About The Role | How to Apply: 

• 35 hrs per week 

• six months fixed term contract with possible extension, subject to funding 

• £31,395 per annum plus 5% pension, includes Outer London Weighting 

• Closing date for applications:  Wednesday 1st May 2024 (midnight)

• Applications may close before the deadline, so please apply early to avoid disappointment.  

• Formal interviews will be held between 7th and 10th May 2024 

• The starting day will be in June 2024 

• Applicants will be notified by telephone if they are to be invited for interview 

• Please complete and submit your application form by email to