Justlife Brighton are developing a new role within our team of Engagement Workers supporting homeless people who are discharged from hospital in to emergency and temporary accommodation. The role is part of a 6 month pilot project (based on current funding) between now and 31st March. We are looking for someone who has experience working with a similar client group, some understanding of the services for homeless people in Brighton & Hove, is able to start by the 1st October and who demonstrates a commitment to our values as an organisation.
Job Summary – Hospital Link Engagement Worker (Brighton)
The role of Hospital Link Engagement Worker will support a case load of people who are discharged from hospital into emergency accommodation. The support will be very short term, over a 3 week period, to ensure they have practical items needed, understand when their health and care appointments are, are supported to attend appointments and referred onto relevant services if needed. The role requires the use of specialist knowledge and relationship skills to influence service users with varying degrees of mental health, addiction and trauma related issues to engage with health services.
This will include advocacy in registering them for medical services and accompanying them to appointments; assisting them in addressing all aspects of physical and mental health or substance addiction needs, as well as advocating or them to get access to source housing, social security benefits and practical supplies. Working collaboratively with our partners Arch Healthcare the role is dependent on good communication and joint working with a variety of partners and professionals.
The role requires a high degree of motivation to support complex and vulnerable people, often in a lone-working situation. With a passion to work collaboratively with others for the good of our service users, and with some experience of working in a related field and understanding of services in Brighton & Hove. The role also includes a 4 hour shift at the weekend working as part of the Hospital Homeless Team ( between 2 and 4 weekends a month) supporting homeless people in hospital or attending A&E.
A high degree of emotional intelligence is required to support service users, many of whom have complex emotional needs, with backgrounds of trauma, neglect, abuse, crime and low self-worth. A role of this nature will experience a range of emotions from joy to grief and as such requires a high degree of resilience and self-awareness to cope with the emotional demands of the role.
The client requests no contact from agencies or media sales.