Bexley, Greater London
Bexleyheath, Greater London
£12/hour (£22,598 - £25,000 per year)
Contract, Full-time
Job description

Kineara is a growing and innovative community interest company working with “vulnerable” households and adults with complex needs across London. We are looking for an experienced, proactive and enthusiastic self-starter to join our team of practitioners, delivering 1:1 housing, wellbeing, and holistic support to individuals as they move from tremporary accommodation into long term housing. 

About Kineara

Kineara provides holistic support to our clients by delivering intensive one-to-one support to individuals in need of extra help in challenging times. We have several specialist programmes focused on delivering practical, therapeutic and wellbeing support, tackling issues surrounding  rent and housing support, educational support and community cohesion. We are a unique organisation that is innovating how our support for “vulnerable” people is provided, using holistic methods, partnership working and a flexible, non-judgemental approach that puts clients’ needs first.

About the role

Application Deadline: Monday 14th September, 12 midday. Interviews dates TBC.

Salary: Between £22,589 - £25,000 per annum
Contract Term: 3 years
Hours: Full time, 35 hours per week.
Area: Based in the borough of Bexley and surrounding areas.

*Download the job profile for full job description and person specification.* 

We are looking for an experienced and enthusiastic candidate who has proven experience of working with “vulnerable adults”.

You will be supporting individuals with complex needs, including mental and physical illness, substance misuse, unemployment, and social isolation.  The purpose of the role is to provide intensive interventions to clients to move out of temporary accommodation into secure housing in Bexley and surrounding boroughs. The aim of the programme is to support individuals with tenancy sustainment, employment and training support, financial management, wellbeing, and community connection. You will be working in partnership with other key stakeholders, including the Local Authority, housing providers and community organisation to support people’s journey onto independence and sustainable housing. The ability to be empathetic and balanced in your approach when working with the complex needs of our clients in line with regulatory compliance is important.

You will be able to demonstrate a strong track record of providing excellent customer service and have the ability to  use own initiative and take responsibility for all aspects of the project and work as part of a team.

You will have experience of maintaining and updating accurate records, focused, working in line with policies  and procedures, be  professional and organised in your working approach.


Main responsibilities

  1. To work with Lead Practitioners to deliver intensive support to clients with complex needs from temporary accommodation into secure housing, and to improve their overall health and wellbeing into independence.
  2. Use a flexible approach to support clients with regards to their specific individual support needs, including homelessness, mental health, physical health, substance abuse, unemployment, etc.
  3. Provide individual 1:1 sessions in the communities, our offices and in homes wherever appropriate.
  4. Support individuals with practical tasks such as applying for benefits, communicating with their housing officer, health services, social care send any service work with the client
  5. Sign-post and connect individuals to statuary, volunteer and local community service that may benefit the clients.
  6. Work alongside Housing Officers, Social Workers, and other professionals with the aim to build a working support network for the client
  7. Act as a link between clients and housing partners, providing advice and guidance to client as required
  8. Monitoring  the clients ability to manage and sustain their tenancy, referring any tenancy issues to housing office as required.
  9. Reporting any concerns about the site or tenants to housing officer
  10. Escalate ASB and tenancy-breach issues to the Housing officer promptly.
  11. Use companies intranet, e-mail and other basic correspondence where appropriate and necessary.
  12. Effectively record information and monitor outcomes
  13. Manage caseload in a systematic way
  14. Follow and implement policies and procedures to ensure effective service delivery
  15. Advise management promptly of any signs of safeguarding issues.
  16. With management consultation make referrals to statutory services if and when appropriate
  17. Comply with the Data Protection Act of 1998 and GDPR
  18. Complete full reports for any incidents promptly and accurately
  19. Adhere to Kineara’s policy and procedure when dealing with clients and organisational complaints
  20.  Understanding policies and procedures around safeguarding vulnerable people and homelessness.
  21.  Good understanding of Systemic theory, strength-based theory, task-centred and whole family working approaches
  22.  An understanding of the principles of assessment and risk, planned support, key working, goal setting, and advocacy with vulnerable people.



Please send a CV and a cover letter of no more than 2 pages explaining how you meet the criteria named in the person specification (attached). Please also include:

  • Why do you wish to apply for this role
  • What you would like to gain from this role
  • Your relevant experience, knowledge and skills
  • What other qualities you have that you could bring to the role
  • Whether you have an up-to-date DBS.
  • When you are available to begin work

Please apply here with your CV and cover letter.


We look forward to receiving your application!

Refreshed on: 27 August 2020
Closed date: 14 September 2020
Tags: Support Worker, Practitioner

The client requests no contact from agencies or media sales.