London, Greater London
£20,500 per year
Permanent, Part-time, Full-time
Job description

Overview of the role

The Operations Team Administrator is a new and critical role in our Operations Team. You will be at the beating heart of our work across both Koreo’s portfolio and the Hub Islington. This key role is responsible for providing outstanding administration support across all areas of our delivery including:

Team Administration support

  • You will help support the administration of our programme of work including but not limited to:  
    • Creating, editing and proofing reports and documents
    • Maintaining the operations team diary and arranging team and organisational meetings
    • Sending out pre-arranged communications and messages to external stakeholders  
    • Support the team with room booking and venue enquires for our programme  
    • Support the team with travel and accommodation bookings
    • Prepare materials for training sessions  
    • Prepare and support team with pulling together information required for reports and bids
  • Responsible for the physical and electronic storage of all documents, records and files  
  • Responsible for the effective coordination of financial administration across the team such as processing and raising of invoices, submitting participants expenses

Office co-ordination

  • To support with the operational delivery of Koreo office and Hubs space bookings and events programme including room set up, delegate welcome and event cleardown
  • Responsible for maintaining a high-quality office space including managing of the cleaning of the space through our contracted cleaners 
  • Managing our supplies, coordinating orders for and organising office supplies

Person Specification

  • Organisation, time management and task efficiency – You are reliable and thrive on responsibility. You will be expected to manage competing priorities, delivering at pace to a high standard. Effective planning and strong organisation skills will be key to the success of this role
  • Ability to take initiative and effectively solve problems – You are able to work independently and use initiative when needed. You are a natural problem solver, and you are able to quickly spot and manage key risk areas
  • Attention to detail – You are an excellent proof-reader and you are able to work confidently with large quantities of complex data
  • Customer service – You should understand who our customers are and show a commitment and desire to anticipate, meet and exceed their needs and expectations
  • Build positive relationships – You are comfortable in a small, busy and ambitious team. You are be a good team player and able to build and maintain strong interpersonal relationships with colleagues and our community
  • Written and verbal communication – You can communicate clearly and effectively, both verbally and in writing. You should be confident in conversing with a variety of people and be able to adapt your style to different audiences and through different mediums
  • Adaptable – You cope well with competing demands and changing environments. You maintain your effectiveness and productivity throughout. You will be flexible and able to work in different settings and with different people.



  • Previous experience in space or office management
  • Previous experience of providing administration support  
  • Advanced knowledge and use of Microsoft Excel, Word and PowerPoint
  • Competent at using Microsoft Office and Google suite
  • Comfortable using a variety of online platforms and database systems


  • Experience in managing policy compliance and risk
  • Previous experience of using CRMs, ideally Nexudus or Salesforce
  • Previous experience using financial management platforms
More about Koreo

Koreo is a talent development consultancy dedicated to social impact.  We develop people, organisations and networks to address the defini... Read more

Posted on: 16 September 2019
Closed date: 03 October 2019
Tags: Admin, Operations

The client requests no contact from agencies or media sales.