Director Jobs
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
INTRODUCING ONWARDS & UPWARDS
Onwards and Upwards (O&U) is a charity created to directly tackle the cycle of reoffending driven by the barriers to unemployment faced; our purpose is clear, and our plan is simple. We will break the cycle of reoffending by starting sustainable businesses which train and employ ex-offenders. These must be organisations that people are proud to work for, provide personal and professional development, that operate in high demand sectors, and that showcase the talents and potential of ex-offenders as employees to businesses and society at large.
Our plan in the long-term is to launch, test, and grow a range of businesses that all follow this model – of training, supporting and employing ex-offenders in positive environments that are part of a community, with aspirational brands, and with full support for people to grow and move on with their lives.
Our first commercial venture is XO Bikes – where we train people to become qualified bike mechanics and then aim to find them meaningful jobs in the cycling sector and beyond.
THE ROLE
The next few years is a transformational time for Onwards and Upwards as we take the stride forward in starting our second venture, but only once we have secured a best-in-class training and support model, and delivered XO Bikes to sustainability. Beyond this we are an agile and entrepreneurial team that has a tendency for finding and taking advantage of great ideas and opportunities. To achieve all this we need a great Ops function, and someone leading it that can grow as we do.
We are looking for an organised, motivated, and experienced Operations professional to ensure O&U and our Commercial Ventures run smoothly and efficiently, our staff team is valued and supported, and our management teams are kept up to date and fully informed. This role would be perfect for an Ops Director excited by our approach and mission, or as a first step into a Director role for a proven Ops manager.
The primary responsibilities include:
HR
Our staff and volunteers are central to what we do here at O&U and XO Bikes. We are a growing team and it is essential that all staff members feel valued and supported. The Operations Director will assist the core management team in ensuring we all work well together to fulfil the missional objectives of the charity. Tasks will include:
· Management of O&U and XO Bikes HR functions including recruitment, administration, compensation and benefits, training and development, staff wellbeing and performance management.
· Ensuring our staff team and volunteers are well qualified for their roles and developed both professionally and personally.
· Volunteer recruitment, management, and productivity
FINANCE
The Operations Director will need to have a good understanding of finance reporting and systems to inform leadership, manage budgets and cashflow and ensure we meet statutory financial requirements. They will manage the Finance Assistant who is responsible for keeping our finance systems up to date and managing day to day bookkeeping.
Finance tasks will include:
· Management of Finance Assistant to ensure accurate, timely and complete information is provided to Trustees and the O&U management team to inform strategy and planning decisions. This will include the following tasks:
o Production of annual budgets and cashflows in conjunction with the management team
o Management of relationships with auditors, Charity Commission and HMRC
o Responsibility for statutory and management finance reporting including external independent examinations/audits.
· Production of monthly management accounts, balance sheet, cashflow and profit and loss
· Ensure timely filing of annual reports and accounts for the charity and any ventures the trustees are responsible for
OFFICE SUPPORT
The Operations Director will manage the Operations Assistant and ensure staff are fully set up and trained on all IT systems. This includes Microsoft office products, database management systems, HR platforms and retail/production systems.
· Operational management of IT services and support at O&U and XO Bikes
· Ensure IT provision is consistent, up to date and easily accessible to all staff and volunteers
· Ensure training is provided for all staff and volunteers
PREMISES MANAGEMENT
The Operations Director will ensure the offices, workshops and retail outlets are safe spaces, well maintained and fit for purpose. This will include the following:
· Review building security and insurance provision annually
· Review health and safety policies and ensure training is provided to all staff
· Ensure fire regulations are complied with at all premises
· Review property leases and liaise with landlords as required by core management team
· Manage relationship with local council re business rates and discretionary relief applications
· Manage contracts with utility providers (includes lighting/heating/water)
· Manage support contracts re fire regulations, health and safety
CHARITY GOVERNANCE
The Operations Director will be the liaison between the UK Charity Commission, the trustees of O&U and the staff team. Tasks will include:
· Collation of updates from managers for the Trustees (6 reports per annum)
· Attendance at all trustee meetings
· Production and circulation of Trustee meeting minutes
· Charity Commission administration and reporting
· Trustee onboarding
LEGAL & COMPLIANCE
Ensure implementation of procedures and policies in line with all relevant statutory requirements concerning HR, Finance and Charity governance. Ensure O&U is kept up to date with all regulatory changes which affect the charity and our commercial ventures. This will include the following:
· Keep up to date with changing legislation and laws affecting companies and charities making appropriate recommendations to management on changes and other relevant matters.
THE PERSON
We are looking for someone who shares our belief that individuals who commit crimes should be given the opportunity to build themselves a positive and productive life atop the foundations of secure employment. The cycle of reoffending is an enormous issue, but one we can start to solve.
Our hope is to find an energetic, organised, and positive team player, similarly comfortable working independently. It is a very varied role and one that needs calm focus as well as spontaneity and initiative – things change fast here, and this allows us to progress towards our mission rapidly.
Most importantly, we want someone who cares as much as we do about why we exist – the people we aim to help. Bikes are an end to a means, and that means is giving people ready to turn away from crime the platform on which to launch a successful and rewarding career. Cycle broken.
As a rough guide, with poetic interpretation encouraged, we are looking for:
Essential skills
· A collaborative leader who can build relationships with staff members at all levels, inform decision making and help us fulfil our missional objectives
- 3+ years operational/management experience
- Sound understanding of financial management, reporting and accounting systems (Xero preferred)
- Highly motivated and driven self-starter, able to adapt quickly when priorities change
- Management experience in pastoral environments
- Highly proficient in Microsoft Office products and database management systems
- Excellent written and verbal communication skills, including experience in creating high-level reports and presentations
Desirable skills
· Experience of working with diverse communities
· Knowledge of charity governance structures and statutory requirements
· Accountancy/financial qualification
· Professional qualifications in business management or HR
· Experience of working with ex-offenders or in a prison setting
· Experience of volunteer management
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Civitas Recruitment are delighted to be working with a fantastic new start-up who work to serves the UK Muslim community, aiming to increase the reach and impact of strategic litigation to protect, strengthen and provide the freedom to live in dignity and safety. This is a new organisation, and new starters will be involved in the exciting start up and creation stages. An exciting opportunity exists for a Legal Director to join the team. As Legal Director, you will provide strategic oversight and leadership of all legal services and programmes provided by the charity. The postholder will be an integral part of the leadership team and will assist the Board to achieve established goals and execute the mission of the organisation. This is a full-time, permanent role, hybrid working within London.
Who are we looking for?
Ideal candidates will be LLB qualified or equivalent. You will be a solicitor or barrister (UK qualified) with a minimum of 3-5 years of legal experience. You will be personable and able to support the development and maintenance of effective partnerships with a broad range of stakeholders. You will be able to oversee and develop staff recruitment, training and development, coaching and performance management processes. Litigation experience and experience in the legal/voluntary sector would be a bonus however it is not essential for the role.
If the above role description sounds of interest and you feel like you meet the criteria; please apply immediately or for further information, please contact Syed at Civitas Recruitment for a full JD and informal discussion. Early applications are encouraged as we will be reviewing on a rolling basis and roles may closer earlier than initially indicated.
About Reprieve
Reprieve is a UK charity founded in 1999. Reprieve uses strategic interventions to end the use of the death penalty globally, and to end extreme human rights abuses carried out in the name of “counterterrorism” or “national security”.
Reprieve works with the most disenfranchised people in society, as it is in their cases that human rights are most swiftly jettisoned and the rule of law is cast aside. Thus, Reprieve promotes and protects the rights of those facing the death penalty and those who are the victims of extreme human rights abuses carried out in the name of “counterterrorism” or “national security”, with a focus on arbitrary detention, torture, and extrajudicial executions.
Reprieve’s main office is in London, UK. Reprieve also supports full-time Fellows, who work as lawyers, investigators and campaigners in the countries in which we work. We work closely with a number of partner organisations in jurisdictions all over the world, who provide access to clients, expertise, knowledge and guidance on specific issues or regions. We work in cooperation with relevant government officials, individual lawyers and human rights defenders, as well as individual, corporate and foundation funders to further the cause of our shared goals.
About this role
The MENA Death Penalty Caseworker will undertake a range of activities in support of Reprieve’s work on cases of individuals on death row or at risk of the death penalty across the MENA region, including casework and investigations into individual cases and the broader death penalty landscape, support to Reprieve clients, and support to partner organisations and lawyers in the MENA region and beyond.
The MENA Death Penalty Caseworker is an integral member of the MENA Team, and will work closely with the Media, Campaigns and Digital, and UK and US Policy teams, and the Directors and Deputy Directors.
Location and salary
This role is a full-time, permanent contract based in our London office. The annual salary is £40,964 full-time per annum, less any required deductions for income tax and national insurance.
Reprieve operates a hybrid working model and we require staff to work a minimum of 40% per week from the London office, and the rest from home. Your presence is important during core office hours, whether remotely or in the office.
Applicants must have the current right to work in the UK.
Further details and how to apply
Please see the job description and person specification on our website for full details and information on how to apply. The deadline for applications is 23 April 2024.
The client requests no contact from agencies or media sales.
Help us strengthen management, leadership and governance across the non-profit specialist advice sector.
We are looking to recruit someone with a real interest in organisational development and training to work with the Management & Leadership Hub Director in all aspects of the Hub’s work. This is a great opportunity for someone who wants to develop and expand their knowledge and experience but who also wants an opportunity to take the lead in developing and delivering resources, training and support.
The LAPG Management & Leadership Hub exists to provide training, consultancy and capacity building resources to non-profit specialist advice organisations (like Law Centres and Local Citizens Advice).In addition, we are actively building a community of managers across the non-profit advice sector.
We also provide the Funder Plus (grantee support) programme for grantees of the Access to Justice Foundation and London Legal Support Trust.This includes the provision of training (on issues such as management and leadership skills) and resources (policies, procedures, templates and guidance etc.) as well as consultancy support, mentoring and troubleshooting.
The Hub is run by Matthew Howgate, an experienced sector consultant and trainer.Hosted by LAPG its aim is to help sustain and strengthen the advice sector thus expanding access to advice for the vulnerable and marginalised.
We believe that by strengthening management, leadership and governance within organisations we can both make those organisations more resilient and help create space for them to help more people.
This is a fixed term role until 31st March 2026, with the possibility of extension if additional funding can be secured.There is also the potential for this to become a full-time role if additional funding can be secured.
We are willing to consider accepting a candidate as a secondee provided that the secondment lasts not less than 12 months, and the appointee can commit the full 21 hours per week.This means that people in existing management and development roles who wish to maintain those roles whilst developing their skills will be considered.
The deadline for applications is 23.59 on Friday 12th April 2024.
The client requests no contact from agencies or media sales.
About CRIN
CRIN is a creative human rights organisation focused on children’s rights. We press for rights - not charity - and campaign for a genuine shift in how governments and societies view and treat children.
What we’re fighting for
Our goal is a world where the human rights of children and young people are recognised, respected and enforced, and where every rights violation has a remedy. This is a world where organisations like ours would not need to exist. We realise this may be a long way off and may not happen in our lifetime, but we are working to pave the way.
What we do
We work on many issues, from the survival of the planet, to sexual violence, to civil and political rights, to the right to bodily integrity, privacy, expression and information, to how children’s rights are affected by new technology. How we work on each issue varies depending on the need and our ability to bring about change.
We advocate for international institutions like the UN, as well as governments and professionals, to adopt strong children’s rights policies. We undertake legal research and analysis and propose better policies where these are lacking. Through humour, artwork and our vision for the future, we encourage people to think differently about the world we live in.
About the role
We are looking for a Human Resources (HR) Manager to oversee all aspects of human resources practices and processes and to ensure that our organisational policies align with our values (see our CRIN Code). We are a small team of ten employees based in the UK and about five consultants based in the UK and Europe.
What is an HR Manager?
To us, an HR Manager is the go-to person for employee-related matters including job design, recruitment, employee relations, performance management, training and development, and talent management.
The job of HR Manager is important to a healthy and thriving organisation. People are our most important asset and you’ll be the one to ensure we have a happy and productive workplace where everyone works to realise our established mission and objectives, while ensuring that we have good working conditions for our team.
Promoting CRIN’s values and shaping a positive culture is a key aspect of what we’d like to see in an HR Manager. We would also like an HR Manager to review our organisational policies with a view to ensuring that they embed anti-oppression. For example, this could look at how racism, sexism, ableism, classism and other forms of oppression can manifest themselves in organisational policies and practices - and what changes we might need to make. This is important to us, to ensure that our policies are upholding the values and practices we would like to see in the world, whilst also ensuring they are legally compliant. For CRIN, it’s not just important what we work on, but how we do it - and we want to critically examine the how and what could be improved.
Responsibilities
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Develop and implement HR strategies and initiatives aligned with our values and strategy.
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Act as a go-to for employees on matters related to their employment, including on any concerns or grievances.
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Manage employee relations matters and provide guidance to the Co-Directors on demands, grievances or other issues.
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Manage the recruitment and selection process.
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Support current and future organisational needs through the development, engagement, and motivation of staff.
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Develop and monitor overall HR strategies, systems, policies and procedures across the organisation and ensure they embed an anti-oppression approach.
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Nurture a positive working environment and the team’s well-being.
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Oversee and manage a performance management appraisal system that supports the employee’s performance, satisfaction and well-being.
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Maintain pay plan and benefits program.
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Assess development needs for CRIN colleagues and identify learning solutions.
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Report to the Co-Directors and provide decision support through HR metrics.
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Ensure legal compliance throughout HR management.
Requirements and skills in no particular order
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Proven and significant HR working experience, with experience of this within the NGO/charity sector being desirable.
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Experience of reviewing organisational policies from an anti-oppression perspective.
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People oriented and ability to work collaboratively.
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Demonstrable experience with HR metrics.
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Ability to coach and partner with the Co-Directors on HR related matters.
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Excellent active listening, negotiation and presentation skills.
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Competence to build and effectively manage interpersonal relationships at all levels of the company.
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In-depth knowledge of employment law and HR best practices.
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Cross-cultural sensitivity and appreciation.
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Commitment to CRIN’s Code (aka its values) and mission.
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Degree in Human Resources or related field or other equivalent professional qualification.
The client requests no contact from agencies or media sales.
Legal Counsel
Contract: Permanent, part-time, 21-25 hours a week
Salary £48,314 - £50,729 pa (pro rata to hours worked), depending on experience, with excellent benefits
Location London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.
About WaterAid:
Want to use your legal skills to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as a Legal Counsel to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
The Global Assurance Team at WaterAid reports directly to the Chief Executive of WaterAid UK, with an independent reporting line to the Audit and Risk Committee. The team is made up of the following functions: Legal and Governance, Data Protection, Fundraising Compliance, Global Ethical Standards, and Internal Audit. The team is line-managed by the Global Assurance Director.
About the Role:
As our Legal Counsel you will report to the Head of Legal and support them in providing legal support to WaterAid in the UK.
In this role, you will provide sound and pragmatic legal advice to all levels of the organisation.
You'll also:
- Review and help to negotiate existing and new contracts, in particular supplier contracts and grant agreements, recognising and responding to the risks;
- contribute to the development and training of colleagues to drive best practise in contract management;
- respond to legal queries from across WaterAid; and
- maintain and develop the legal resources including agreement templates.
About You:
You will be a qualified solicitor (English law) with 2+ years PQE,
To be successful, you'll need:
- A combination of commercial and contract law experience gained in-house or in a pro-active private practice environment
- A proactive approach to identifying legal risks and providing pragmatic and balanced solutions, managing expectations;
- To display high ethical standards and maintain confidentiality at all times; and
- The ability to work calmly and effectively under pressure and supportively but assertively hold senior managers to account.
Although not essential, we also prefer you to have:
- Awareness of relevant Charity and Company law and knowledge of best practice.
- Knowledge of the workings of the Charities Commission and the Fundraising Regulator.
- Experience in providing high-quality customer service to a diverse range of customers.
Closing date: Applications will close at 23:59 on 21st April 2024. Availability for an interview is required on 1st - 2nd May 2024.
How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter in one document in either Word Document or PDF format.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Home based: National with occasional travel
Job reference: 182
Contract type: Fixed-term until 31st March 2025 (possible permanency beyond March 2025)
Part time: 22.2 hours, 3 days per week, between Monday to Friday 9am – 5pm (exact dates to be agreed/discussed at interview)
Salary: £19,299.60 - £22,705.20 (Full time equivalent £32,166.00 - £37,842.00) per annum (dependent on experience) +Benefits!
Benefits:
- 25 days pro rata annual leave
- Cash Wellbeing Healthcare Plan Cover
- Death in service benefit
- Option to buy up to 5 additional days pro rata annual leave
- Discretionary shut down days at Christmas
- 1 Community Leave Day per annum
- Bike to work scheme
An exciting opportunity has arisen for a part time Senior Bid Writer to join our Business Development team working on tender opportunities, tracking new and existing business and handling of new contracts for POhWER.
POhWER needs to increase and diversify its income to achieve greater financial sustainability. To do this we need to grow our services to reach new parts of the UK and new areas of work. However we also recognise the importance of retaining our existing contracts. To support this ambition we are looking for someone to support and work with our existing team.
Our Bid Writers coordinate the organisation’s response to all tenders. This includes re-tendering for our existing services as well as responding to tenders for services in new areas, or new services in our existing areas.
The role includes:
· Lead and co-ordinate tender activity ensuring that POhWER wins and retains new and existing services and contracts
· Take ownership of the bid response, style and format and overseeing it through the production process.
· Prepare and write tenders in a persuasive manner that takes full account of customer-specific style and content.
You will have excellent written communication, attention to detail and proof reading skills and a good knowledge of POhWER’s services. You will also have an ability to work to strict deadlines and a confident, flexible and positive attitude.
Please refer to the job description for more information about the role.
How to apply
We’re keen to get a Senior Bid Writer started in this role. If you think this sounds like the ideal job for you, please apply as soon as possible as we may close this job advert early if we receive a high number of applications.
Please submit your CV and cover letter (cover letter no longer than 1 side of A4) before the application deadline. In your cover letter please include your reasons for applying for the role, how you meet the person specification criteria and your notice period.
Please apply by submitting your CV and cover letter.
Closing Date: 09:00am, Tuesday 2nd April 2024
Interviews: Wednesday 10th & Thursday 11th April 2024
Location of Interviews: Remote (via Zoom or Microsoft Teams)
We are looking to recruit people who share our core values and can demonstrate that they apply and live those values in their daily working practice.
We apologise in advance, that if you do not hear back from us within two weeks of the closing date then please presume that you have been unsuccessful.
A DBS check will be conducted for this post.
POhWER is an equal opportunities employer, holder of the Investors in People Silver award and a member of the MINDFUL EMPLOYER scheme. We are a member of the Positive about Disability scheme and disabled applicants who meet all the essential criteria will be guaranteed an interview.
The client requests no contact from agencies or media sales.
CASS+ is now seeking to appoint a new CEO who will lead on the development and delivery of the CASS+ strategy.
Our vision is for advice and support to be available in every court across the UK. As a result, the successful candidate will take us into a new period of growth.
People often arrive at court alone, feeling powerless, trapped and terrified. We are free and independent of the system. We sit down and listen. We build trust and use our knowledge and connections to find solutions to complicated situations. We guide people towards positive change and stay by their side for as long as they want us by their side.
Reducing the risk of re-offending
This is how we can reduce the risk of re-offending and improve the lives of people experiencing the Justice System.
You will be leading a dedicated, passionate and knowledgeable team of staff, placements, interns and volunteers focussed on tailored solutions for people facing many disadvantages.
Tim Auburn, Chair of the Trustees, commented:
I am pleased to announce the start of our search for the next CEO at CASS+. This is an extremely rewarding role, leading a team of people who are passionate about giving anyone going through the Justice System another chance.
I am proud to be Chair of this charity which has so much to offer the justice sector.
If you share our values and have the passion, talent and experience, we would love to hear from you.
Do you embody these values?
Humanity first
People are not numbers. We combine empathy, compassion and knowledge to guide each person towards a positive future.
Supportive
We actively listen so that each person gets tailored support at court and into life beyond.
Creative problem-solving
We use our extensive networks and experience of the Justice System to work with others to find solutions.
Helpful
We’re ready and willing to help anyone. We can stay by their side for as long as they want us.
Determined
We never give up. We advocate for people and encourage them to find their own voice.
Growing charity
CASS+ has over 18 years’ experience focussing on social inequalities. We have 11 staff at five sites in five courts, around 21 volunteers, and, each year, we serve over 800 people through the Justice System and into life beyond.
If you share our vision and values and believe in giving people a future, we would love to hear from you.
Application Instructions
To be considered for this position, it is essential that all applicants submit both a CV and a comprehensive two-page letter of application. This letter is a vital component of your application and should reflect your passion, qualifications, and suitability for the role, for more information please refer to the supporting documents.
To be considered for this position, it is essential that all applicants submit both a CV and a comprehensive two-page letter of application. This letter is a vital component of your application and should reflect your passion, qualifications, and suitability for the role.**
**Application Details:**
- **Deadline for Applications:** Midnight on Sunday, 21st April.
- **Interview Dates:** Scheduled between 7th and 10th May.
- **Start Date:** Ideally, July 2024.
We look forward to receiving your detailed applications and learning more about your unique contributions to our team.
Housing Ombudsman Case Manager
Location: Birmingham, Bath Row, B15 1LZ
Salary: £45,521 per annum
Hours: 35 hours per week
Contract Type: Permanent, Full Time
The Role
As a leading Housing organisation, we take pride in ensuring that our tenants receive the highest level of customer service whilst remaining focused on the changing regulatory landscape. Join us now as a Housing Ombudsman Case Manager where you’ll help us to improve customer experience and mitigate reputational risk.
This is a brand-new role we’ve created where you’ll liaise closely with Senior Leadership teams and the Housing Ombudsman to manage complex and involved complaints. This is a key role where the successful candidate will be imperative in thoroughly understanding legislation and regulations, overseeing compliance with regulatory requirements and ensuring outcomes are clearly audited.
As the Housing Ombudsman Case Manager, you’ll be responsible for:
- Collating and providing full case histories to the Housing Ombudsman.
- Ensuring compliance with evidence requests and delivering outcomes through partnership working with Senior Leadership teams.
- Capturing meaningful data and producing reports that outline the root cause of complaints.
- Developing action plans to lead the reduction of complaints and drive service improvement.
- Horizon scanning of the external environment to adapt working practices when managing complaints.
We’ll support you to enhance your case management skills by providing training with our legal partners, equipping you with the skills to manage cases effectively.
Our ideal candidate? We’re looking for an articulate individual with strong investigative skills and high attention to detail. Your application will also demonstrate the following skills and experience:
- You’ll have experience of managing complex legal or Ombudsman cases.
- You’ll have experience of producing robust reports for senior/board level audiences.
- You’ll have the ability to engage with senior stakeholders / Directors across the organisation to influence decision making and negotiate successful outcomes.
We’re a Smart Working organisation where you can expect to be present in the office for 3 days a week - in a role where effective collaboration with stakeholders across the business is key, this is important to us. We're also flexible to ensure you can meet and enjoy life’s challenges and opportunities throughout the year.
Who are Midland Heart? We’re a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return, you can be assured of a great place to work, where you’ll be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we’re here to develop your potential.
Closing date: Thursday 4th April 2024
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We’re proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Rainbow Migration, the longest-running charity in Europe dedicated to supporting LGBTQI+ people through the asylum and immigration system, is recruiting a Legal Officer to advise and help improve the representation of LGBTQI+ people seeking asylum, and help change the asylum and immigration system to one that treats everyone with compassion, dignity and respect.
We are looking for a qualified solicitor or barrister with valid practising certificate, or already accredited to Level 3 OISC, with two years’ experience in providing advice and representation in asylum including working in legal aid.
You will be responsible for the day-to-day delivery of the legal advice service. Under the guidance of our Legal Service Manager, you will also build capacity amongst legal representatives by designing and delivering training, giving second tier advice and developing and coordinating a network of practitioners working in this area. You will use the knowledge you gain in this role to help deliver Rainbow Migration’s policy work, such as inputting into policy papers and meeting with partner organisations when required.
We will also consider applications from people who do not want to do the policy elements of the job, but to instead focus on first and second tier advice. Please mention in your covering letter if you are applying for this option.
This is a unique opportunity to build on your experience as a lawyer or caseworker to improve representation across the sector and create change in government policy and practice. You will be supported to develop as a specialist lawyer and in your policy skills.
Responsibilities will include:
· Deliver one-off advice to adult LGBTQI+ people seeking asylum and work with colleagues to refer them to quality legal aid and pro bono lawyers
· Provide casework assistance e.g. helping to prepare witness statements, making referrals to other specialist organisations and taking other urgent steps (whilst not representing service users or maintaining a caseload)
· Provide occasional advice (within competence) on other issues affecting asylum and partnership service users such as asylum support, legal aid, trafficking, family reunion or community care
· Deliver second tier advice to the legal representatives of LGBTQI+ people seeking asylum and other charities and professionals
· Work with the Legal Manager to design and deliver training to lawyers, NGOs and other professionals
· Write blogs and articles on asylum and immigration policy and legislation as they apply to LGBTQI+ people
· Contribute to policy and briefing papers
The Legal Officer will not be providing direct legal representation of service users. However, the role includes substantive advice and casework within the scope of legal support and referrals for our service users, as well as merits testing and second tier advice.
Rainbow Migration’s vision is that LGBTQI+ people can settle in the UK and lead fulfilling lives. Our values are:
· Safety: We believe everyone should be safe from persecution and safe to be themselves. We strive to create a safe workplace culture, and we place importance on the wellbeing of everyone involved with Rainbow Migration.
· Integrity: We are thorough and honest in everything we do, and we take responsibility for our actions. We want to be accountable to our communities and those who support us.
· Belonging: We welcome and include all LGBTQI+ people, and we celebrate and value their range of experience in terms of gender, religion, race, age, disability status and class. We try to remove obstacles to participation, champion equality and promote a sense of family or home through our services.
· Respect: We believe that every person is equal and deserves the same level of courtesy, care, and attention. We respect the rights, wishes and feelings of our service users, and campaign for their rights to be respected as they go through the asylum and immigration system.
At Rainbow Migration, we don’t just accept difference – we celebrate it, we support it, and we thrive on it. We’re proud to be an equal opportunity employer and we value diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, gender identity, sexual orientation, age, marital status, or disability status. We consider all qualified applicants, consistent with any legal requirements.
We welcome applications from candidates with lived experience of going through the UK asylum or immigration system or who have been subject to immigration control. We offer a guaranteed interview scheme for anyone considered as disabled under the Equality Act 2010 if they meet the necessary criteria in the person specification.
Owing to the nature of the work, the successful applicant will be required at the point of conditional job offer to disclose all spent and unspent criminal records and subsequently to undergo an enhanced DBS check. See our website for more information.
Contract Type: Permanent.
Hours: Full-time (35 hours per week). Working part-time or job-sharing will be considered. Occasional work in the evenings and at weekends may be required but with plenty of notice. Rainbow Migration encourages staff to maintain a good work life balance and has a TOIL system in place.
Salary: Starting at £40,175 with effect from 1 April 2024, with potential annual step increases up to £44,868 (pro-rata for part-time employees), plus statutory employer’s pension contribution. In addition to an annual step increase, the trustees consider giving a separate inflationary increase every April.
Location: Rainbow Migration’s offices are based in Borough, central London. This role will have an office-based contract but the postholder can choose to work from home for part of the week in agreement with their line manager and Executive Director. You must be available to work from our offices in London when necessary. The successful candidate would also be welcome to work from the office full-time if that is their preference. There might also be occasional travel outside London with plenty of notice. At the time of posting this advert, none of our staff are going into the office every day. Please contact us if you have any questions.
Annual Leave: 25 days per year rising after 24 months by 1 day after each year of service to maximum of 28 days per year (pro rata if working part-time).
Wellbeing: We offer up to two days of wellbeing leave to be taken at short notice in each calendar year. One-to-one clinical supervision is also available for this role.
How to apply
Closing date: Applications will be reviewed on a rolling basis, but the first consideration of received applications will take place on 18 March 2024.
Interview date: Interviews will be scheduled on an ongoing basis in response to applications received.
Please read the job description and person specification. If you have any questions about the role or would like to find out more before applying, then you can contact the line manager via the email you will find in the job description or on our website.
Please send:
1. Your CV
2. A written statement (max 1,000 words). Instead of a written statement you may submit your statement by video or audio recording (max 8 minutes)
3. Optional: a completed monitoring form
to the email address in the job description or on our website.
In your statement, please:
1. Give examples of how you meet the person specification. In addition to what is on your CV, we want to hear about any relevant skills and experience that demonstrate how you meet the necessary criteria for the role, and if you meet any of the advantageous criteria. Skills and experience could be from training, volunteering, interests or life experience
2. Confirm if you wish to be considered under the guaranteed interview scheme for anyone considered as disabled under the Equality Act 2010 (physical or mental impairment that has a ‘substantial’ and ‘long-term’ effect on your ability to do normal daily activities)
3. State how many hours a week you wish to work and if you have a preferred pattern, or if you are applying as part of a job-share
4. If you do not want to do the policy elements of the job and instead focus on first and second tier advice, please mention this.
By submitting an application, you:
1. Confirm that you have the right to work in the UK and will produce the necessary documentation if you are offered this post.
2. Declare that to the best of your knowledge and belief, the information provided with your application is true and correct and that you understand that any false information or statement given will justify the dismissal from Rainbow Migration if appointed.
3. Accept that, if successful, you will be required to disclose all spent and unspent criminal records at the point of conditional job and subsequently to undergo an enhanced DBS (Disclosure and Barring Service) check.
We are proud to be a member of the Experts by Experience Employment Network, which aims to create a charitable sector that is led by people with lived experience of the asylum and immigration system. As part of this network, we challenge the one-size-fits-all approach in our employment practices, and respect personal circumstances and needs of people with lived experience. Please feel free to use information and resources at the website address you will find in the job description and which may help in preparing your job application.
The client requests no contact from agencies or media sales.
Salary: £46,920 (London) / £42,373 (National) per annum
Hours: Full time (but open to proposals including part time, job shares etc)
Contract: Permanent
Benefits:
· 27 days annual leave + statutory holidays + 3 closures days over the Christmas period;
· Flexible working for all staff including working from home / hybrid working, and flexi-time/TOIL scheme;
· Attractive family friendly policies;
· Private healthcare cover;
· Season ticket loans;
· Employee awards, and training and development opportunities.
For more information about our benefits please visit our website.
Location: London/Bristol - employees are able to work from home on an arrangement agreed with their line manager and we have colleagues based around the UK.
An exciting opportunity has arisen at the National Housing Federation (NHF) for a Policy Leader (Finance Policy).
The NHF is the voice of housing associations in England. We are the trade body to almost 600 housing associations, who have grown from philanthropic roots to provide 2.6 million homes to around 6 million people.
This role is a crucial and exciting one within our policy team and the wider organisation. You will use your knowledge and understanding of housing associations and their finances to build strong relationships with Finance Directors across our membership, and use their and your specialist knowledge to shape the financial environment so that housing associations can best deliver on their social purpose.
Whether this is making a persuasive and evidence-based case to the government for additional grant funding to build new homes, or working with sector experts on the detail of accounting, pensions, tax or treasury policy, or meeting with banks, lenders, ratings agencies, UK Finance, HMRC, and the Treasury on behalf of our members, this role is central to our work influencing national social housing policy.
Please scroll down to the bottom of the page to download the full job profile and person specification for this role.
Key elements of the role:
· Shape and lead our policy work on key strategic issues for housing associations around housing finance – advocating for solutions and mitigating risks that affect the delivery of housing associations’ social purpose;
· Develop evidence and ideas on technical policy areas into salient policy solutions that will make a difference for the sector and influence government;
· Represent the NHF to senior colleagues in government, members and external stakeholders with credibility, expertise and political judgement;
· Communicate with and provide advice to members on critical changes to policy and the external environment.
The successful candidate:
The successful candidate will be able to demonstrate:
· A strong and in-depth understanding of housing association finances and the operating model of housing associations (finance qualifications are not required, but a technical understanding of finance and accounting issues will be vital);
· An ability to lead the development of credible, robust, evidence based policy, including on complex and technical policy areas;
· An ability to communicate credibly, clearly and persuasively in writing and in person including to Chief Executives, senior government officials and finance professionals;
· An ability to draft, oversee, adapt and deliver complex plans for the delivery of multiple projects or programmes of work.
Equality, diversity and inclusion
We are proud to be an equal opportunity workplace and we value the contribution each individual makes to our work.
We are committed to equality, diversity and inclusion and are working to increase the diversity profile of our workforce. We are currently under-represented by ethnic minorities, people with a disability or disabilities and LGBT+, and would particularly welcome applications from people in these groups.
Disability confident committed employer
We are a disability confident committed employer and if you are a disabled person who demonstrates you meet the skills and experience we consider essential for the role, we will offer you an interview.
We are happy to consider reasonable adjustments to our recruitment process if you have a disability or have a condition that you feel may affect your performance during the recruitment process. Please contact Stephanie Green, People Manager with your request or to arrange a time to discuss in more detail.
Our role profile and job advert can also be requested in large print or in accessible format via this email address.
Uploading your CV and cover letter
If you decide to apply for this role, when requested, please upload a version of your CV that does not include any personal details, such as name, gender, age etc. You should also ensure that you do not add your name at the end of the cover letter. This will help us to shortlist candidates for interview based solely on their knowledge, skills and experience.
Right to work in the UK / UK VISA Sponsorship
You must have the right to work in the UK and it is important to note that the NHF does not sponsor individuals to work in the UK.
Closing date for applications: Wednesday 17th April
Interview date: Thursday 25th April
The client requests no contact from agencies or media sales.
About the role
Central England Law Centre operates busy offices in Coventry and Birmingham from which we provide support to clients seeking support for legal issues ranging from immigration and housing through to employment and health and social care.
This fixed-term role is a pivotal one in supporting our existing billing team, solicitors and caseworkers in the timely and accurate submission of closed client files to the Legal Aid Agency.
The successful candidate will be a natural problem solver, willing and able to work on their own initiative as they collate all the information required to successfully gain financial reimbursement from the Legal Aid Agency. Consistently high levels of attention to detail are a must, as is the ability to work with a wide cross-section of people across the Law Centre.
This is a great entry-level role for somebody with an interest in developing their skills as a cost draftsperson. It is important to understand that this role is an internally-facing one focused on providing a high quality of service to Law Centre staff.This role does not involve direct client contact.
The appointment of the successful candidate will be subject to satisfactory references and a basic DBS check.
Responsibilties
Working alongside the Law Centre’s Billing Process Coordinator, the successful candidate will work on a caseload of files which they will review before submitting to the Legal Aid Agency for payment. In compiling these files, they will:
- Liaise with solicitors and caseworkers across the Law Centre in order to understand the work undertaken on client files and deal with any queries
- Develop an understanding of the requirements of the Legal Aid Agency
- Correspond with the Legal Aid Agency and other parties regarding billing and finance
- Ensuring that matters are compliant on the case management system
- Submit queries to the Legal Aid Agency where required
- Maintain accurate records on Law Centre’s in-house case management system
- Complete all required forms, invoices and evidence are compiled for each closed case
Person Specification
Essential
- High level of attention to detail and accuracy
- High level of numeric ability
- Ability to research, analyse and interpret complex information
- A curious and investigative approach to work
- Excellent oral and written communication skills
- Excellent organisational skills with the ability to manage own time and prioritise workload
- Experience of using Microsoft Word, Excel and OutlooK
Desirable
- Experience of working with the public and in a busy and demanding environment
- Experience of using case management systems
- A commitment to continuous professional development, including a willingness to develop knowledge and skills in advice topics
We invite interested candidates to download our Recruitment Pack for this role on our website.
Closing date: 12pm on the 18th April 2024.
Interviews will be held in week commencing: 22nd or 29th April 2024.