Greater Manchester
£23823 per annum
Permanent, Full-time
Job description

Mental Health Co-ordinator
Manchester, Greater Manchester

About Us

Nationally significant and focused on a fair and equal society, we are the LGBT Foundation, a charity supporting the needs of people who identify as lesbian, gay, bisexual and trans.

Serving over 40,000 people each and every year, we provide information to a further 200,000 individuals online, making us one of the most significant charities of our kind in the UK. We help all LGBT people to achieve their full potential and aim to be ‘here if you need us’, living by our hashtag #EqualityWins.

We provide a range of health-focused services. This includes Talking Therapies, a free counselling service for individuals and couples providing counselling with LGBT specialist therapists and access to LGBT affirmative therapy.

We’re now looking for a Mental Health Co-ordinator to support the delivery of this vital and worthwhile project to uphold positive mental health within the LGBT community.

The Benefits

- Salary of £23,823
- Generous leave allowance (25 days’ annual leave, rising to 30 days after five years’ service)
- Sector leading 10% employers’ contributory pension
- Your birthday as a day’s leave
- Staff counselling scheme
- Cycle to Work Scheme
- Season Ticket Loan
- Office ‘buddy’ scheme for all new starters
- Free annual flu jab
- Staff social budget
- Dedicated training budget for each member of staff and support with Personal Development Plans
- Flexible working to support a healthy work/life balance (including time off in lieu and flexi-time)
- Relaxed dress code when in the office
- Convenient city centre location
- Discounts on wellbeing treatments at MMU
- Generous discounts with local businesses
- Free tea and coffee for all colleagues

If you are a proven project co-ordination professional with experience of representing projects or agencies and great face-to face service delivery skills, this is a fantastic chance to further your career and make a real difference to members of the LGBT community.

Good mental health is one of the keystones to a healthy lifestyle and outlook. Your role will be pivotal to the delivery of services that support the mental health of individuals and couples who need help the most.

You’ll discover an exceptional environment of professionalism and support alongside outstanding benefits and rewards. So, if you are ready for the next step in your career, we are waiting to hear from you.

The Role

As the Mental Health Co-ordinator, you will be tasked with the operational management of the volunteers for our Talking Therapies Programme.

Your role will also oversee and co-ordinate the Talking Therapies waiting list. This will include delivering check-in calls, allocating work to 28 volunteer therapists and providing operational and admin support to the Mental Health Lead and the Volunteer Team.

Additionally, you will:

- Work closely with the Wellbeing Co-ordinator and Service Directorate for integrated service delivery
- Use internal monitoring systems to provide information for reporting
- Oversee the recruitment, training and support of volunteers
- Assess and monitor risk in line with the LGBT Foundation framework
- Provide safeguarding support for front line staff and volunteers

About You

To be considered as a Mental Health Co-ordinator, you will need:

- Experience of co-ordinating and delivering projects
- Experience of working as part of a wider team
- Experience of representing a project and/or agency at meetings and conferences (or similar)
- Experience of working in a face-to-face service delivery capacity, supporting vulnerable people
- Experience of developing and maintaining positive cross-agency relationships and making referrals
- Experience of supervising staff and/or volunteers
- Excellent interpersonal and communication skills
- The ability to respond to people in crisis, in a sensitive and professional manner
- The ability to work to deadlines and manage competing priorities
- The ability to work with issues of a sensitive nature, working with a person-centred approach to ensure service users have access to the appropriate services

The ability to work in a multi-model service and multidisciplinary team, would be beneficial to your application. Experience of co-ordinating a support project would also be an advantage, as would experience of supporting front line delivery staff with disclosures, in line with current legislation.

Experience of recruiting, training, and retaining volunteers would be equally desirable, as would an understanding of the barriers LGBT people face when trying to access support.

Other organisations may call this role Programme Co-ordinator, Volunteer Co-ordinator, Project Co-ordinator, Programme Administrator, Programme Support Co-ordinator, or Mental Health Programme Co-ordinator.

We particularly welcome applicants who identify as Black, Asian and Minority Ethnic (BAME), trans and/or older (50+) as colleagues from these backgrounds are currently underrepresented in our organisation.

Trans is an umbrella and inclusive term used to describe people whose gender identity differs in some way from that which they were assigned at birth; including non-binary people, cross dressers and those who partially or incompletely identify with their sex assigned at birth.

This is a full time role working 37 hours per week including some evening and weekend work as required. Job shares and flexible working will be considered for the right candidate(s).

The closing date for this role is the 23rd August 2020.

So, if you’re seeking your next challenge as a Mental Health Co-ordinator, please apply via the button shown. As part of your application, you will need to complete the job pack provided once you are in the application process. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Posted on: 06 August 2020
Closed date: 23 August 2020
Job ref: ACAHP2308/PK-HL
Tags: Practitioner