Bristol, Bristol City
£24,214 - £28,425 per year
Permanent, Full-time
Job description

We are looking for a data management professional with great CRM and CMS skills. Are you keen to get involved with a growing charity that is a key advocate of cycling? If so, this could be the role for you!

About Us

We are Life Cycle UK, a charity that helps people to get cycling, transforming lives and the environment. Based in Bristol and working across the West of England and Derbyshire, we have been transforming lives through cycling since 1999. We know that cycling will play a key role in tackling our society’s biggest challenges: poor health and wellbeing, COVID-19 and the climate emergency.

Our work is underpinned by our belief that cycling is an inherently simple, safe and accessible activity. However, this view isn’t shared by everyone. We work to remove the barriers to accessing this low-cost, ‘green’ and healthy form of transport by giving people of all ages and backgrounds the skills and confidence to cycle safely.

We are looking for a Data & Digital Systems Officer to join our main office team in Bristol and make an impact from the get-go!

The Role

As a Data & Digital Systems Officer, you will play a key role in the design and maintenance of our reliable, effective and scalable IT systems, as well as ensuring the smooth-running of our website.

Working closely with our Marketing team, you will support a user-friendly, accessible and consistent website content and design to best support our efforts.

In addition, you will:

- Identify and implement incremental improvements to existing systems
- Clearly document the set-up of our systems
- Establish systems to provide ongoing training and support to staff in use of tech
- Implement effective systems to track outputs and outcomes consistently
- Ensure we remain compliant with data protection and other relevant legislation

This role is full time, working 37.5 hours per week. You will be based out of our main office in Bristol, but flexible and home working will be possible at the discretion of your line manager. 

For full details of the role and responsibilities, please see the job description pack or go to our website.

About You

We’re looking for someone who has:
- Previous experience of data management 
- Experience as a high-level user of a CRM and CMS
- Good technical understanding of websites and CRM databases
- Ability to train and support ‘non-technical’ users to use new systems
- Excellent communication skills with the ability to understand user requests and translate them into technical requirements and functional systems
- A positive, enthusiastic, can-do attitude
- Excellent planning and organisational skills

Experience of CiviCRM, Drupal or Google Analytics would be beneficial. An interest in UX and UI would also be an advantage, as would an understanding of the voluntary sector.

Other organisations may call this role Data, Insight & Systems Officer, CRM Officer, IT Officer, IT Technician, Helpdesk Technician, Systems Technician, or CRM Assistant.

How to apply

To help ensure our commitment to a diverse and inclusive workforce please remove all identifying personal information from your CV and Cover Statement including name, address, date of birth.

Please email office @ lifecycleuk . org . uk with:

  1. Your CV (please remove all identifying personal information including name, address, date of birth).
  2. A Covering Statement (max 2 sides of A4) explaining why you’re a great fit for this role (please remove all identifying personal information including name, address, date of birth etc.)
  3. Attach these document to a short covering email that includes: Your name, a contact phone number and details of two referees (references will only be taken once your permission has been granted).
  4. Fill out our anonymous equalities monitoring survey: [link in the job description pack]

The closing date for applications is 9am on Monday 26th April 2021.

Interviews will be held on Wednesday 28th April 2021.

Whilst equalities and diversity have always been important to us, we are now on a journey to becoming an anti-racist organisation. This means we are committed to increasing diversity amongst our staff, volunteers and participants – and to actively tackling unconscious bias and structural racism. We expect all staff to share our commitment to be always learning and working to address racial inequality, in order to achieve racial justice both inside and outside Life Cycle UK.

Additional documents
Full Job Description - Data and Systems Officer (.pdf)
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Posted on: 08 April 2021
Closing date: 26 April 2021
Tags: IT, Digital
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