Bristol (On-site)
£16,000 - £17,000 (£19,800 - £20,900 FTE pro rata) per annum
Job description
About The Role

We have an exciting opportunity for an Estate Officer to join our busy Supported Housing Service, based in Bristol.

Bristol Foyer offers short term accommodation for young people aged 16-25 who are homeless or threatened with homelessness in Central Bristol.

On a day to day basis, you will be responsible for void turnaround in the resident accommodation in line with our contract timescales. You will maintain the upkeep of the building, including minor repairs, replacing and assembling furniture and general maintenance tasks. You will also liaise with external contractors and other LiveWest colleagues among other duties where required.

You will be required to build a good working relationship with Housing Management and Support teams to meet customer and service needs. This is a customer facing role, so delivering excellent customer service is essential and will be at the heart of everything you do.

You will need to have an understanding of basic IT applications such as Microsoft Word, Outlook, Excel and reporting of on-site Health and Safety issues and responsive repairs.
This role is field based and is being offered on a part time basis, working 30 hours per week (Monday - Friday, 9am to 3pm).
We are committed to safeguarding and promoting the welfare of vulnerable groups, and expect all colleagues to share this commitment. Appointment to the post will be subject to a satisfactory enhanced check via the Disclosure and Barring Service.

About The Candidate

To be considered for the role of Estate Officer, you will:

- Be customer focused, approachable and always available to assist our customers
- Be a team player who uses their own initiative
- Be willing to step in and help fellow colleagues as and when needed
- Have a pro-active approach to work, with a can do attitude
- Have experience in day to day repairs and general DIY skills
- Be able to work with minimal supervision
- Be self motivated
- Be able to organise and prioritise tasks

What we offer:

- Defined Contribution pension scheme – employer contribution of 6% - 9%
- Discretionary Bonus scheme
- Death in Service benefit (3 x salary) 
- 26 days annual leave plus bank holidays with service related increase to your entitlement up to 30 days plus an option to purchase extra annual leave
- Family Friendly policies
- Health Cash Plan including dental and optical cover (worth up to £1,100 per annum)
- Employee Assistance Programme
- Health and Wellbeing programme which includes enhanced sick pay, monthly campaigns, training and yearly flu jabs  
- Cycle to Work scheme
- Car Benefit scheme
- Learning and Development including coaching and professional qualification support
- Volunteering days

About The Company

LiveWest provides over 38,000 homes to over 80,000 people throughout the South West from Gloucestershire to the Isles of Scilly. We have plans to build over 6,000 homes in the area over the next five years, developing new homes of all tenures including low-cost rent and sale, market rent and sale, and a range of supported housing and intermediate housing products, creating choice and flexibility. 
As well as developing new homes, we continue to invest in existing properties and communities. Through the stability of good housing, we place better living for better lives at the centre of our mission both today and for generations to come. At LiveWest we believe in a home for everyone. 

As an Inclusive Employer, we celebrate diversity and are committed to creating an inclusive environment for all colleagues. For further information about our Equality, Diversity and Inclusion policy, please visit our website.
More about LiveWest

At LiveWest, we believe in a home for everyone. 

We own and manage over 37,000 homes across the South West, from Cornwall to Glo... Read more

Posted on: 04 May 2022
Closed date: 02 June 2022 at 01:00
Job ref: 1269
Tags: Social Work