Exeter, Devon
£19,200 - £21,300 per annum
Contract
Job description
Do you have a passion for delivering excellent customer service? Are you highly motivated and looking to be part of a dedicated team? Would you like to be a part of one of the largest social housing providers in the South West? If so, we really want to hear from you.

At times our customer's houses need to be repaired and our team are responsible for planning all repairs including delivering cyclical gas and electrical servicing, void checks, planned works and new boiler installs.

The planning team schedule all resources efficiently over a period of days and weeks to ensure that our customers are given a high level quality service with excellent customer care.

This role is being offered on a fixed term contract of 12 months.

To be a successful Planner you should:

- Be organised; confident in managing diary appointments
- Be able to think creatively when necessary
- Be confident in speaking with a variety of customers - both internal and external 
- Have strong administration experience with customer service at the heart of everything you do
- Have excellent decision making and problem solving skills

You do not need previous experience in a similar role (but if you have that would be brilliant) - this is a busy role, where every day is different so you should be prepared to throw yourself in and learn as you go.
 
In return, we provide a generous entitlement to paid holiday increasing with length of service, a pension scheme, a healthcare cash back plan, and great opportunities and support to develop your career. We also offer free parking, an onsite gym and cafe and a car share scheme. 

At LiveWest, we believe in a home for everyone.  We own and manage over 37,000 homes across the South West, from Cornwall to Gloucestershire.
 
We take the time to listen to, understand and learn from our customers.  We focus on thriving as a business and employer, so we can deliver more homes and even better services.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all colleagues.
More about LiveWest
About
LiveWest

At LiveWest, we believe in a home for everyone. 

We own and manage over 37,000 homes across the South West, from Cornwall to Glo... Read more

Posted on: 22 January 2021
Closed date: 06 February 2021
Job ref: 0590
Tags: Admin