Truro, Cornwall
£21,000 - £23,300 per annum
Job description
About The Role

Are you prepared to go the extra mile to ensure a positive outcome for your clients? Are you motivated to make a positive contribution to the lives of the people we support? If so, we really want to hear from you.

We have an exciting new opportunity for you to join our Support team in Cornwall, as a Support Worker in our Complex Needs services based in Truro.

You will be working as part of a support team and lone working with people who have experienced complex and chaotic lives including homelessness, substance misuse, mental health issues, offending behaviours and other challenges.  You will provide a holistic support service assisting with budgeting, benefits, health and wellbeing, housing, maintaining tenancies, sign-posting and providing emotional support. You will need to take a creative approach to support, adapting your style of communication and support planning with each individual to draw up a person centred support plan and help customers establish and work towards their goals and aspirations.

Our complex needs services have a high tolerance model which provides opportunities for staff and customers to discuss and address difficult and challenging situations but our primary objective is focusing on the person not the problem.

You will need to be able to effectively risk assess, have a good understanding of safeguarding and be able to develop strong links with other services and providers. You will be expected to work flexibly to ensure that the needs of the clients are met and this will include late shifts each week and occasional weekend working.

This role is being offered on a full  time basis, working 37  hours per week on a rolling rota, to include weekend working.  Bandwidth hours will be 8am to 9pm.
We are committed to safeguarding and promoting the welfare of vulnerable groups, and expect all colleagues to share this commitment. Appointment to the post will be subject to a satisfactory enhanced check via the Disclosure and Barring Service.

About The Candidate

To be considered for the role of Support Worker, you will be / have:

- Have an open, friendly personality and the ability to maintain a positive attitude in challenging situations
- Have an understanding of support needs and support planning
- Have experience of risk assessing and risk management
- Be a great communicator with the ability to build a rapport
- Have accurate record keeping and computer skills
- Be confident in lone working and be a good team player
- Have a flexible approach to work
- Be able to work under pressure and meet deadlines
- Be resilient and adaptable

What we offer:
• Competitive salary • Defined Contribution pension scheme – employer contribution of 6% - 9% • Death in Service benefit ( 3 x salary) •  26 days annual leave plus bank holidays with service related increase to your entitlement up to 30 days • Annual Leave purchase • Family Friendly policies • Health Cash Plan including dental and optical cover • Employee Assistance Programme • Health and Wellbeing programme which includes enhanced sick pay, monthly campaigns, training and yearly flu jabs  •  Cycle to Work scheme •  Car Benefit scheme • Learning and Development including coaching and professional qualification support • Volunteering days • Discretionary Bonus scheme.
You may have experience or an interest in the following: Care Worker, Charity, Charities, Third Sector, Learning Disabilities, Social Care, Voluntary Sector, Mental Health Worker, Senior Healthcare Assistant, Care Staff, Community Development, Relief Care Worker, Vulnerable People, Social Worker, Not for Profit, NFP or Flexible Working.

About The Company

LiveWest provides over 38,000 homes to over 80,000 people throughout the South West from Gloucestershire to the Isles of Scilly. We have plans to build over 6,000 homes in the area over the next five years, developing new homes of all tenures including low-cost rent and sale, market rent and sale, and a range of supported housing and intermediate housing products, creating choice and flexibility. 
As well as developing new homes, we continue to invest in existing properties and communities. Through the stability of good housing, we place better living for better lives at the centre of our mission both today and for generations to come. At LiveWest we believe in a home for everyone. 

As an Inclusive Employer, we celebrate diversity and are committed to creating an inclusive environment for all colleagues. For further information about our Equality, Diversity and Inclusion policy, please visit our website.
More about LiveWest

At LiveWest, we believe in a home for everyone. 

We own and manage over 37,000 homes across the South West, from Cornwall to Glo... Read more

Posted on: 15 October 2021
Closed date: 30 October 2021
Job ref: 0974
Tags: Support Worker