Bristol (On-site)
£21,000 - £23,300 per annum plus car allowance
Job description
About The Role

We are looking for a Support Worker to join our Male Pathway team. You will be field based within a team of 3 working with 52 single males across Bristol, with a Housing Officer and a Team Manager. We also work as part of a wider team supporting families and young people.

The team provides level 4 low-support accommodation as part of the Male Pathway in Bristol, working with males who have experienced homelessness in our temporary accommodation for up to 12 months. The support will be tenancy sustainment and supporting our clients to move into independent accommodation.

As a Support Worker, you will be providing housing related support, however you will be working closely with other agencies around specific needs including drug and alcohol services, mental health and DV, private letting agents and landlords and/or others.

You will be managing tenancy, housing management, working with benefits (housing benefits, universal credits, PIP and other), bills, exploring options around education, training and employment, writing support plans and risk  assessment, budgeting, engaging with other professionals, working towards move-on from temporary accommodation. 

You will cover triaging applications from Bristol City Council, checking needs and risks are assessed appropriately ensuring the service is suitable for the prospective clients and any voids are filled in timely manner. The role will also include updating the Housing Support Register (HSR), helping to keep the system updated regularly and assisting in the preparation of quarterly reports for the commissioners.

This role will be challenging at times as you will be working with and supporting clients across a range of difficult and challenging issues/behaviours; an attention to detail, using your initiative and problem solving will be key.

This role is being offered on a full-time basis, working 37 hours per week. Bandwidth hours will be 8.00 am to 8.00 pm.

We are committed to safeguarding and promoting the welfare of vulnerable groups and expect all colleagues to share this commitment. Appointment to the post will be subject to a satisfactory enhanced check via the Disclosure and Barring Service.

About The Candidate

To be considered for the role Support Worker, you will:

- Have empathy and understanding of the needs of clients who are experiencing homelessness and the barriers they face.
- Have an understanding or experience, of issues surrounding homelessness and good awareness of associated risks this may bring such as alcohol and substance misuse, mental health, self-harm, offending behavior
- Have understanding or experience of debt management
- Network building to be able to source accommodation options and opportunities for clients. 
- Be resilient with the ability to be open and responsive to the challenging needs of clients and commissioners of the service
- Have an understanding, or experience, of lone working
- Have a knowledge and understanding of welfare and housing benefits
- Have the ability to motivate and engage clients in the  service and their pathway to independence.
- Be able to adapt your style and be able to ‘think on the spot’ when reacting to difficult situations.
- Understand the impact of trauma and can show us you have experience of or the ability to provide high-quality support whilst managing challenging situations.
- Committed to LiveWest values and bring enthusiasm and willingness within all aspects of the role and service.
- Have good IT skills, excellent interpersonal skills and understand the importance of working within equal opportunities, safeguarding and confidentiality guidelines.
- Be able to communicate on different levels both verbally and in writing.
- Take ownership and responsibility.
- Have a full UK driving licence and access to a vehicle

The most important part of this role is to have pride in your work and have a positive attitude, a proactive approach and the confidence to support a diverse range of people.  You will be able to balance your passion and commitment with good organisational skills, and the ability to maintain appropriate boundaries. 

What we offer:

- Defined Contribution pension scheme – employer contribution of 6% - 9%
- Discretionary Bonus scheme
- Death in Service benefit (3 x salary) 
- 26 days annual leave plus bank holidays with service related increase to your entitlement up to 30 days plus an option to purchase extra annual leave
- Family Friendly policies
- Health Cash Plan including dental and optical cover
- Employee Assistance Programme
- Health and Wellbeing programme which includes enhanced sick pay, monthly campaigns, training and yearly flu jabs  
- Cycle to Work scheme
- Car Benefit scheme
- Learning and Development including coaching and professional qualification support
- Volunteering days

You may have experience or an interest in the following: Recovery Worker, Navigator, Support Navigator, Care Navigator, Support Officer, Recovery Coach, Support Mentor, Peer Mentor,  Advice Leader, Coach, Service Coordinator, Care Practitioner, Home Care Worker, Charity, Charities, Third Sector, Social Care, Voluntary Sector, Mental Health Worker, Senior Healthcare Assistant, Care Staff, Community Development, Relief Care Worker, Vulnerable People, Social Worker, Not for Profit, NFP or Flexible Working.

About The Company

LiveWest provides over 38,000 homes to over 80,000 people throughout the South West from Gloucestershire to the Isles of Scilly. We have plans to build over 6,000 homes in the area over the next five years, developing new homes of all tenures including low-cost rent and sale, market rent and sale, and a range of supported housing and intermediate housing products, creating choice and flexibility. 
As well as developing new homes, we continue to invest in existing properties and communities. Through the stability of good housing, we place better living for better lives at the centre of our mission both today and for generations to come. At LiveWest we believe in a home for everyone. 

As an Inclusive Employer, we celebrate diversity and are committed to creating an inclusive environment for all colleagues. For further information about our Equality, Diversity and Inclusion policy, please visit our website.
More about LiveWest

At LiveWest, we believe in a home for everyone. 

We own and manage over 37,000 homes across the South West, from Cornwall to Glo... Read more

Posted on: 27 January 2022
Closed date: 11 February 2022 at 00:00
Job ref: 1142
Tags: Support Worker