Plymouth, Devon (On-site)
£17,400 - £19,400 (£21,800 - £24,200 FTE pro rata) per annum
Job description
About The Role

Are you prepared to go the extra mile to ensure a positive outcome for your customers? Are you motivated to make a positive contribution to the lives of the people we support? If so, we really want to hear from you.

We have an exciting opportunity for you to join our Support team in our Mental Health Service as a Support Worker. You will be field based in Plymouth.

As a Support Worker, you will be working closely with other agencies around specific needs including mental health, substance misuse, benefits, private letting agents and landlords and/or others and exploring options around education, training, and employment. You will need to write, review and update support plans and risk assessments and take a positive approach towards risk management.

We are looking for someone who is motivated to make a positive contribution to the lives of the people we support and a “can do” approach to their work. Experience in a similar role would be desirable, however what is most important is having a passion for helping people in the local community. This role will be challenging at times as you will be working with and supporting clients across a range of difficult and challenging issues/behaviours; an attention to detail, using your initiative and problem solving will be key.

You will be supporting our customers maintain their home, their tenancy, liaise with other agencies and avoid homelessness. Taking a holistic approach to support the service also helps people to achieve their goals and aspirations and move forward with the skills to be independent in managing on their own.

This role is field based and is being offered on a part time basis, working 29.6 hours per week. You will be expected to work flexibly to ensure that the needs of the clients are met.

Please let us know if you would like to have an informal chat over the phone or visit the site.
We are committed to safeguarding and promoting the welfare of vulnerable groups, and expect all colleagues to share this commitment. Appointment to the post will be subject to a satisfactory enhanced check via the Disclosure and Barring Service.

About The Candidate

To be considered for the role of Support Worker, you will:

- Have an understanding of support needs and support planning
- Have experience of risk assessing and risk management
- Be a great communicator with the ability to build a rapport
- Have accurate record keeping and computer skills
- Be confident in lone working and be a good team player
- Have a flexible approach to work
- Be able to work under pressure and meet deadlines
- Be resilient and adaptable
- Have an open, friendly personality and the ability to maintain a positive attitude in challenging situations
- Have the ability to adopt a methodical and organised approach to work
- Have knowledge and understanding of welfare and housing benefits
- Have a good understanding of safeguarding and emotional and mental health issues

The most important part of this role is to have pride in your work and have a positive attitude, a proactive approach, and the confidence to support a diverse range of people.  You will be able to balance your passion and commitment with good organisational skills, and the ability to maintain appropriate boundaries.
What we offer:

- Defined Contribution pension scheme – employer contribution of 6% - 9%
- Discretionary Bonus scheme
- Death in Service benefit (3 x salary) 
- 26 days annual leave plus bank holidays with service related increase to your entitlement up to 30 days plus an option to purchase extra annual leave
- Family Friendly policies
- Health Cash Plan including dental and optical cover
- Employee Assistance Programme
- Health and Wellbeing programme which includes enhanced sick pay, monthly campaigns, training and yearly flu jabs  
- Cycle to Work scheme
- Car Benefit scheme
- Learning and Development including coaching and professional qualification support
- Volunteering days

You may have experience or an interest in the following: Recovery Worker, Navigator, Support Navigator, Care Navigator, Support Officer, Recovery Coach, Support Mentor, Peer Mentor,  Advice Leader, Coach, Service Coordinator, Care Practitioner, Home Care Worker, Charity, Charities, Third Sector, Social Care, Voluntary Sector, Mental Health Worker, Senior Healthcare Assistant, Care Staff, Community Development, Relief Care Worker, Vulnerable People, Social Worker, Not for Profit, NFP or Flexible Working.

About The Company

LiveWest provides over 38,000 homes to over 80,000 people throughout the South West from Gloucestershire to the Isles of Scilly. We have plans to build over 6,000 homes in the area over the next five years, developing new homes of all tenures including low-cost rent and sale, market rent and sale, and a range of supported housing and intermediate housing products, creating choice and flexibility. 
As well as developing new homes, we continue to invest in existing properties and communities. Through the stability of good housing, we place better living for better lives at the centre of our mission both today and for generations to come. At LiveWest we believe in a home for everyone. 

As an Inclusive Employer, we celebrate diversity and are committed to creating an inclusive environment for all colleagues. For further information about our Equality, Diversity and Inclusion policy, please visit our website.
More about LiveWest

At LiveWest, we believe in a home for everyone. 

We own and manage over 37,000 homes across the South West, from Cornwall to Glo... Read more

Posted on: 22 July 2022
Closed date: 06 August 2022 at 01:00
Job ref: 1363
Tags: Support Worker