Torquay, Devon
£20,250 - £22,500 per annum
Permanent, Full-time
Job description
We are looking for a Tenancy Sustainment Worker to deliver intensive housing management at our Young Peoples Foyer based in Torbay.

We are committed to offering short term housing and support to young people aged 16-24 years old who are homeless or at risk of being homeless. Our role is to help young people settle from often chaotic lifestyles, start doing something productive towards employment, education or training, teach them the basic life skills required to live independently and help them resolve some of the issues that brought them into supported housing in the first place.
We are looking for someone who is resilient and able to work with this client group to help them address the issues in their lives and move forward onto independence.

In return, we provide a generous entitlement to paid holiday increasing with length of service, a choice of pension schemes, a healthcare cash back plan, and great opportunities and support to develop your career.
This role is being offered on a full time basis, working 37  hours per week on a rolling rota, to include weekend working.  Bandwidth hours will be 8am to 8pm.

We are committed to safeguarding and promoting the welfare of vulnerable groups, and expect all colleagues to share this commitment. Appointment to the post will be subject to a satisfactory enhanced check via the Disclosure and Barring Service.

You will be part of a well established team who work with young people resident at the Foyer. You would be expected to deal with any accommodation issues the young people may have and signpost them to the appropriate course of action.  You will work closely with the Foyer Manager to ensure that building safety is maintained, organising remedial works and repairs with contractors. 
 
 Intensive housing management tasks may vary from ensuring that LiveWest customers have access to appropriate services, support and accommodation of a good standard to explaining the licence, tenancy agreement and project rules or working closely with partners to resolve anti social behaviour.
 
The purpose of the role is to work collaboratively with support colleagues to ensure that customers are able to maintain their excluded licence and tenancies and can access services that are appropriate to their needs in line with our strategic aims, values, policies, and operational standards, and to maximise outcomes for customers and LiveWest.
 
Knowledge of benefits and welfare reform is essential.  You will need to have a good understanding of young people’s needs, safeguarding and emotional and mental health issues. 
 
The most important part of this role is to have pride in your work and have a positive attitude, a proactive approach and the confidence to support a diverse range of people.  You will be able to balance your passion and commitment with good organisational skills, and the ability to maintain appropriate boundaries. 
 
Now is an exciting time to join LiveWest, the largest housing association in the South West.  We are a leading developer of affordable and social housing in the South West. With 36,000 homes, and ambitious plans to develop a further 16,000 properties over the next 10 years, we have a vision to build real social change in our region, one front door at a time.
More about LiveWest
About
LiveWest

As DCH and Knightstone, we’ve been neighbours for years, and now we live and work together.  LiveWest is a leading developer of hous... Read more

Refreshed on: 25 July 2020
Closed date: 10 August 2020
Job ref: 0312
Tags: Social Care/Development