City of London, London
Up to £34,854
Contract, Full-time
Job description
Membership Officer – 12 Month Maternity Cover Contract
London, N1 (although location is flexible)

Build a fairer society……unlock your potential with Locality.

About Us

Locality is a national network supporting community organisations to be strong and successful. Our network stretches across England, brings together like-minded people and creates belonging, connection and community spirit.

The COVID-19 crisis has created challenges that none of us would have envisioned; during these difficult times, it is more important than ever to provide our members with the support, advice and resources they need to flourish.

We are looking for an experienced Membership Officer who can hit the ground running to join our busy and friendly team, covering a period of maternity leave.

The Benefits

- Salary of up to £34,854 per annum dependent on location
- Flexible working and home working options
- Five weeks’ holiday (pro rata for part time staff)
- Three grace days between Christmas and New Year
- Pension scheme with enhanced employer contribution
- Employee Assistance Programme (EAP)
- Simply Health Cash Plan
- Interest free season ticket loan

If you have experience of supporting and retaining members, this is an incredible opportunity to help community organisations across the UK to deliver vital services and succeed in a time of uncertainty.

You will have the chance to provide important resources to people who are coming together to overcome the problems that their communities face and help everyone, no matter what their background, to thrive.

We are passionate about our work and are focused on doing so with a dynamic team of diverse and enthusiastic people. If you’re looking to take on an engaging contract where you can do some real good, we want to hear from you.

The Role

As a Membership Officer, you will help to deliver an exceptional service to our 600+ members, supporting them to succeed through these difficult times and beyond.

Your duties will include:

- Co-ordinating services and support
- Ensuring high levels of member engagement and retention
- Co-ordinating the delivery of peer to peer learning and other member events
- Maintaining up-to-date member information
- Using data to inform our services

About You

To join us as a Membership Officer, you will need:

- A successful track record of working in a membership or marketing team with significant input into membership retention and meeting goals
- Experience of organising the delivery of programme and member events
- Previous experience of using CRM databases and other digital tools
- Excellent written and verbal communication skills

We would like to hear from you if you’ve worked as a Membership Executive, Marketing Executive, Marketing Officer, Membership Relations Executive, Membership Services Executive, Marketing Co-ordinator, or Membership Development Executive.

Our staff tell us the best thing about working for Locality is the people; both within the organisation and outside of it. Locality is particularly keen to hear from people from ethnic minority backgrounds and those disabilities as these groups are under-represented in our workforce. We want a diverse team to reflect the diversity of the communities we work with. We work with amazing and talented individuals who want to change the world through the power of community; if you’re one too, please apply.

The closing date for applications is the 6th April 2020. We expect the role to be full time, however, in line with our flexible working policies, if you would like to suggest alternative arrangements, just let us know.

So, if you’re seeking a rewarding contract as a Membership Officer, please apply via the button shown which will bring you to our website. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Posted on: 27 March 2020
Closed date: 06 April 2020
Job ref: HKVZV0604/CC-MI
Tags: Marketing