Ipswich, Suffolk
£35,000 - £44,000 per year
Permanent, Full-time
Job description

Chief Executive Officer

Job description

The Chief Executive role’s purpose is to work collaboratively with Lofty Heights CIC Board of Directors to develop and deliver strategy, cultural and organisational development, leading on partnership and business development, and being an effective advocate for the social enterprise and its beneficiaries.

As principal ambassador, the Chief Exec will communicate a compelling vision of Lofty Heights’ mission to ensure that our services are responsive to the evolving needs of the wider community and reflective of a culture in which vulnerable adults flourish.

As a transformational leader you will play a critical role in rallying all those involved to the cause by encouraging decisiveness, fostering open communication, and enabling staff to perform at their best.

Company description

Lofty Heights CIC are based in Ipswich Suffolk. We are seeking a dynamic Chief Executive Officer with the passion, drive and vision to lead and further develop the organisation started by our founding Chief Exec who is retiring at the end of 2021. The post provides an ideal opportunity for anyone with an interest in housing, social care, mental health and other health related issues, and who understands the negative impact that hoarding has not just for the individual and the families but also for a wide range of other agencies including the NHS, social care and housing.

This post offers a unique opportunity for anyone currently in or aspiring to a senior leadership role who is looking to take on a new challenge offered by this exciting Chief Exec role.

Working at Lofty Heights CIC is both intellectually challenging and personally rewarding.

We are passionate about improving the lives of vulnerable people, helping to improve their home environment and providing practical help around the home and garden. Through the services we provide we make a real difference to the lives of vulnerable people by reducing risks of trips, slips and falls, fires, eviction and homelessness. We have developed over ten years knowledge and expertise in working with people who live in cluttered and hoarded homes and are respected locally for the sensitive, person centred way that we work with this group of vulnerable people.

Our other passion is to provide work experience and training opportunities for young people who, for a variety of reasons, have not had a chance to work. We firmly believe in improving the future life chances of young people by creating these opportunities.

Services Provided

  • Homeward Bound Hospital Discharge Service
  • Gardening and small DIY tasks
  • Decluttering Service
  • House Clearance
  • Help to downsize


Key details:

Reporting to: Lofty Heights CIC Board of Directors

Hours of work: 37.5 hours per week worked flexibly across the week (may include some evenings and weekends)

Benefits: 20 days annual leave plus bank/public holidays

Responsible for:

Strategy and Leadership:

Led by the vision defined by the Board of Trustees, develop and implement strategies, including those bringing significant change to Lofty Heights CIC, ensuring that risks and threats are robustly managed.

Be an inspirational leader for the organisation, so that it consistently achieves excellence, and embraces change. Be an active and influential advocate for the company and our services, reaching out to colleagues and partners.

Be a visible embodiment of the behaviours and beliefs that drive Lofty Heights and inspire our people to embody them too.

Be a skilled transformational leader, able to plan, communicate and implement change.

Governance and Compliance:

Take full accountability for the social enterprise in fulfilling its legal, health and safety, and regulatory responsibilities. Ensure that best practice in governance and safeguarding remains paramount during the change management process and maintained to an exemplary standard.

Financial Control and Income Generation:

Develop and deliver Lofty Heights CIC business plan, develop income streams, and take responsibility for funding applications. Reviewing progress against plans, budgets and setting appropriate targets to maintain and enhance commercial performance.

Service Development

Be responsible for scoping the horizon and suggesting innovations and new approaches for the board’s approval.

Staff Management and Recruitment

Be responsible for the leadership and management of 11 team members, comprising 6 Decluttering Operatives, Operations Manager and admin assistant, handyperson and Decluttering Officer and part time marketing administrator. This will include understanding their development and training needs.

Reference ID: CEO21

Application deadline: 20/09/2021

Job Types: Full-time, Permanent

Salary: £35,000.00-£44,000.00 per year

COVID-19 considerations:
Staff and visitor numbers are reduced in the office location as well as hand washing facilities are all staff are regularly undertaking testing.

Application Instructions

Send through an up to date CV including a covering letter outlining why you are the best candidate for the CEO role within Lofty Heights CIC

Posted on: 06 September 2021
Closed date: 06 October 2021
Tags: Finance, Senior Management