Are you passionate about using your administrative skills to help further the gospel in London? Do you want to use your supporter care and/or customer service experience within an urban mission organisation?
We are looking for a Supporter Partnerships Officer to help us deliver excellent supporter care in our gift processing and contact with individuals.
London City Mission, together with churches in London, shares the gospel in word and action with those on the margins. BECAUSE LONDON NEEDS JESUS.
You have strong administrative and CRM database skills and are experienced in delivering excellent telephone-based customer service. You are keen to develop and progress your career in the third sector.
You are an effective communicator with excellent interpersonal skills. You have a professional and confident manner.
You are a good team player who can work as part of a small and dynamic team as well as independently.
About the Role
The Supporter Partnerships Officer will work on various administrative activities, including processing gifts (the main focus of the role) liaising with supporters, updating the database and supporting the team with other supporter-related tasks.
You will be responsible for in-bound supporter care telephone and email enquiries, ensuring these are dealt with effectively and on time.
You will be part of Fundraising and Supporter Partnerships department, a friendly, dynamic team with ambitious targets which this role will play a part in achieving.
There is an occupational requirement that the person appointed be an evangelical Christian.
The client requests no contact from agencies or media sales.