London LGBTQ+ Community Centre is recruiting an experienced Communications Manager with a good understanding of the full communications and marketing mix. This role comes at an incredibly exciting time, with the grassroots team becoming established and opening a pop-up Centre in December 2021 which has already been visited by thousands of LGBTQ+ Londoners. 

This role will be vital in raising awareness about the Centre’s aims, mission and values, as well as signposting and signal boosting the broader LGBTQ+ community through creative communications, and utilising fundraising strategies and tools to maximise sustainability and growth. 

The organisation

The London LGBTQ+ Community Centre started in 2017 as a grassroots project run by volunteers, with the aim of setting up a permanent, sober, intersectional LGBTQ+ community centre in London. In December 2021, the team opened a pop-up Centre in Bankside which, so far, has been visited by thousands of guests and worked with countless dynamic and diverse partners. 

The Centre is a safe, sober, intersectional community centre and café where all LGBTQ+ people are welcome, supported, can build connections and can flourish. We work with some amazing charities and groups to deliver LGBTQ+-specific services, alongside a holistic programme of sober events. Our vision is for a more connected, belonging and thriving LGBTQ+ community in London.

The role  

Title: Communications Manager
Accountable to: Communications Director
Key contacts: Trustees, Centre Manager, Centre Assistant Manager, Project Manager
Location: Remote with the option of working from the Centre at 60-62 Hopton Street for the remainder of its tenancy
Hours: 16 hours per week
Salary: £30,000 pro-rata 

Responsibilities:

• Creation and marketing of events from briefs with supportive assets creation that fits our brand guidelines and identity

• Development and management of social media and communications strategy

• Lead on all day-to-day management of social media channels, including community management

• Tell the stories of our work and the work of the broader LGBTQ+ community creatively and considerately, using a variety of mediums including video and photography

• Create communications literature and materials using Canva and sending to print when necessary

• Day to day maintenance and management of our website, using Wordpress CMS to manage

• Develop content for our newsletter and use Mailchimp to plan, schedule and analyse the success of email campaigns

• Working with comms volunteers and directing their efforts in line with strategic aims

• Work alongside our volunteer developer to refresh our website into our new brand identity

• Lead on our press enquiries, sourcing quotes from our trustees when necessary

• Support the trustees to develop and execute fundraising strategies and recruit new monthly donors 

• Uphold our brand identity and tone of voice

• Constantly analyse and review the success of our content, producing a monthly overview for the trustees

• Ensuring our content is inclusive, diverse, accessible and in line with our values

Requirements:

• Minimum of 2 years' relevant experience in a communications role

• Good understanding of the LGBTQ+ community

• Good knowledge of Canva and Adobe Suite programmes

• Excellent understanding of social media tools and platforms and different creative ways of utilising them, including TikTok and IG reels

• Good understanding of email campaigns principles and Mailchimp

• Good understanding of content creation principles, including photography and video 

• Good understanding of PR, particularly within the London and LGBTQ+ sectors

• Good understanding of Wordpress CMS

• Good understanding of Eventbrite, Outsavvy or other event publishing tools

• Excellent verbal, written, and interpersonal skills, and a good understanding of copywriting principles for web, social, newsletter and print publications

• Excellent time management and organisational skills

Deadline for applications: Friday 29 April