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Senior Sport Welfare Officer

London, Greater London (Hybrid)
£41,000 per year (plus £6000 London Allowance)
Job description

What you’ll do:

  • Line management of four Sport Welfare Officers.
  • Act as a Welfare Lead at London Sport and contribute to London Sport’s overall work on Community Sport.
  • Co-ordinate the project delivery in conjunction with the Strategic Lead.
  • Engage with National Governing Bodies of Sport (NGB’s), local County Associations and London Sport (LS) colleagues to identify the clubs which need support to develop appropriate policies and procedures and to deliver an effective welfare practice for all children, young people and adults.
  • Promote the welfare of children, young people and adults through provision of training for Club Welfare Officers, promoting best practice, engaging with local Club forums and attending events to raise welfare awareness with parents, carers and participants.
  • Prioritise visits to clubs where their Welfare Officers need support and provide guidance around embedding and promoting welfare across the whole organisation including the parents and carers of club members.
  • Facilitate and support reporting and referral of safeguarding cases from local to national, and if appropriate, support resolution of lower-level concerns.
  • Create connections between those working on welfare within and across sports at a local, subregional and national level.
  • Facilitate the link between welfare within sport to external organisations such as statutory services and local safeguarding boards.
  • Regularly review, evaluate and report on progress, and share learning with Welfare Officers in other Active Partnerships and NGB’s and the Active Partnership National Team.
  • Support colleagues when engaging with clubs regarding workforce development, equalities and club development including local place-based work.This job description is provided to assist the job holder to know what their main duties are. It may be amended from time to time without change to the level of responsibility appropriate to the grade of post).

Who you are:

  • A professional or vocational qualification in safeguarding or related subject.


  • Worked in a safeguarding or welfare role in relation to children and young people or adults.
  • Experience of communicating with the voluntary sector, clubs and organisations through a variety of mechanisms and promotional material, including written, digital and verbal.
  • Experience of providing advice and guidance to clubs and organisations regarding effective welfare practices.
  • Coordinating and delivering training on welfare related issues to representatives from clubs and organisations.
  • Managing staff and projects


  • Ability to build successful relationships at a local and subregional level.
  • Skills to manage dispute resolution, negotiations and mediations to support resolution of lower-level concerns.
  • Networking and connecting people, such as a network of welfare volunteers, and organisations, for example, a welfare officer forum.
  • Ability to prioritise areas of work to those needing the most support when demand for support exceeds expectation.
  • Ability to use digital technology, (Microsoft 365 applications, such as Word, Excel, Teams, Outlook and forms) to effectively communicate, maintain records and share resources.
  • Ability and willingness to travel across the county to visit sports clubs to provide training at various locations and to attend evening and weekend meetings as required.
  • Staff performance management.


  • A comprehensive understanding of current safeguarding legislation and guidance within England in respect of both children and adults.
  • Knowledge of welfare issues, priorities and policies inside and outside sport.
  • Understand the welfare infrastructure inside and outside sport including welfare procedures such as responses to safeguarding concerns and case management thresholds.
  • Knowledge of Sport England’s Strategy ‘Uniting the Movement’ and of the role of National Governing Bodies within the sports sector.
Posted on: 05 December 2023
Closed date: 02 January 2024 at 23:30
Tags: Social Care/Development, Training, Support Worker, Vocational/Services, Social Work, Care Management

The client requests no contact from agencies or media sales.