London, Greater London
Membership Support Officer
Temporary, Full-time
Job description

About the role 

The Membership Support Officer (MSO) is a role critical to the successful delivery of our Membership offer and the our new Rise Up Leadership Development Programme. The post holder will support the Membership team, ensuring colleagues busy working with London’s youth professionals can rely that our back-office processes are functioning effectively. The MSO will ensure support Rise Up by ensuring cohorts of youth practitioners can easily access and attend training sessions, provide support over the phone and via MS Teams, and ensure monitoring and evaluation data is collected effectively. 

We are looking for candidates that can demonstrate: 

  • Experience of administration and process management with the ability to communicate with colleagues and youth professionals 

  • High levels of organisation, who has high attention to detail, able to manage their own time  

  • Enjoyment of working in a varied role supporting a busy team.  


This is an exciting time to join the London Youth team and a great opportunity to support thousands of youth practitioners from over 600 youth organisations across London. 


London Youth are an equal opportunities employer.  We warmly welcome applications from appropriately qualified people from all sections of the community and aim to promote anti-racism, equality, diversity and inclusion in all that we do.   

Application is by CV and cover letter detailing how you meet the criteria in the person specification along with the Declaration of Criminal Convictions and Equal Opportunities Monitoring Form by the deadline above. CVs without Cover Letters will not be considered. 

More about London Youth
London Youth

We are London Youth, a charity on a mission to improve the lives of young people in London, challenging them to become the best they can. Young... Read more

Refreshed on: 21 July 2020
Closed date: 29 July 2020
Tags: Admin