Hammersmith and Fulham, London
Up to £22360 per annum
Job description

Recruiting for 2 Assessment Support Workers to join our Homelessness and Complex Needs Service in Hammersmith and Fulham!

£22,360 per annum, 40 hours per week plus 25 days Annual Leave, Pension Scheme, staff discounts, healthcare and more.

The Coninghams is a 31 bed assessment centre for single homeless men and women that have links within the borough. The accommodation provides 5 separate self contained units and 26 on suite bed rooms, with shared kitchen facilities on each floor. The scheme is staffed 24 hours, with night support workers and concierge cover during the evenings. The service acts as the assessment centre for customers entering supported housing within Hammersmith and Fulham. Customers receive an intensive 10 - 12 week period of assessment before being referred onto appropriate supported or PRS accommodation. Most of our customers are rough sleepers, but the criteria is generic. Male and female. A major part of the assessment support workers role is putting in the foundation with our customers around basic living skills and preparing the individual to be ready to move into alternative supported accommodation.

The aim of the project is to assess the individual over an 8-12 week period with the aim of identifying their support and housing needs. In that period we will provide a bed for the customer to assist staff to carry out a detailed assessment to ensure that the recommendation for move on into supported housing is captured correctly. The onus is then on the council to move the individual onto more suitable longer term supported accommodation based on our assessment/recommendation.
The service operates a model of personalised approach in order to address a wide range of presenting complex needs, which could range from mild learning difficulties, substance use (alcohol and drugs), offending, mental health, dual diagnoses, etc. We work closely with outside agencies in order to ensure that the individual is linked into getting the correct support whilst they remain at the assessment centre.
To enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community by providing a flexible and individually tailored support package. A major part of the Assessment Support Workers role is putting in the foundation with our customers around basic living skills and preparing the individual to be ready to move into alternative supported accommodation.

Key Responsibilities:

- Undertake initial and continuous assessment of needs including support needs and daily living skills. This would include potential risks and an assessment of the customers independent living skills as a whole
- The initial and co-produced assessment will incorporate models of co-production, observation and person-centred planning. This is with a view that it is solution focused as to provide a framework for progression towards independent living
- Liaise with partner agencies in regards to the assessment process seeking advice and guidance as to specialist input and clinical input as part of multi disciplinary assessment process
- Create support/ action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Empower customers to be part of the local community and active participants in the local community as part of a Recovery Capital model
- Liaise with partner agencies in regards to making referrals where an unmet need has been identified via the multi agency assessment
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
- Undertake key-working responsibilities for a caseload assigned by the Team Leader/Manager
- Support customers to undertake all domestic tasks as past of the assessment of daily living skills, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Develop and maintain links with all key agencies and service providers in the local community
- Co produce In Reach services at The Coninghams so that we are able to action plan jointly with partner agencies and feed into any action plans in regards to customers support needs e.g. Substance Misuse treatment plans
- Attend training and workshops that are delivered via partner agencies were possible to provide a through and up to date assessment
- Empower customers to ensure they receive the service and benefits they are entitled to, including assessment and support of budgeting and debt management to garner their tenancy readiness
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Adhere to Look Ahead's Policies and Procedures
- Engage in learning and development activity to increase knowledge and skills

For more information or to apply please visit our website.

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Look Ahead Care and Support

Look Ahead supports around 8,000 people across London and the South East each year. People who for a variety of reasons may need some extra suppor... Read more

Refreshed on: 01 October 2020
Closing date: 23 October 2020
Job ref: REQ002206
Tags: Support Worker
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