Recruiting a Housing First Support Worker to join our Homelessness and Complex Needs Service in London!
GBP 25,000 per annum, 40 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.
Housing First overall philosophy is to provide a stable, independent home and intensive personalised support, case management to homeless people with multiple and complex needs. Housing is seen as human right by housing first services to support high needs and entrenched or repeat homelessness to live in their homes.
Look Ahead have been awarded funding via the MHCLG Next Steps Programme to deliver a Housing First Service in partnership with Network Homes. The fundamental principles of the Housing First model are:
- The provision of flexible support for as long as it is needed
- The right to a home
- Individual choice and control
- Strengths based approach
- Active engagement from staff
The Housing First Worker will have a caseload of 5-8 customers who will be the most excluded and hard to reach rough sleepers. They will receive intensive support from in their own accommodation. Network Homes will provide 1 bed flats for this service, and the properties will be in West London (likely Brent, North Westminster or RBKC). As such, the Housing First Worker will be required to travel across this geography.
The Housing First Support Worker will work with service users to promote social inclusion and independent living, encouraging service users to maximise their skills and choices, enabling them to sustain their tenancies.
- Deliver street and community based outreach to a caseload of entrenched rough sleepers experiencing multiple and complex issues
- Use the 'Housing First' model to enable service users to access secure, safe and stable accommodation and to resettle into this
- Provide harm reduction interventions to service users to empower them to engage in safer lifestyles.
- Deliver ongoing and intensive support to help service users set up their home and maintain their tenancy. Offer support over treatment and other issues assertively, however this engagement will be optional for service users
- Provide intensive support and advocacy to service users supporting them to navigate, engage with and stay engaged with services
- Manage own workload, requiring excellent time management skills, a proactive approach to your work and the ability to prioritise.
- Manage and support Peer mentors who will contribute to the service delivery.
- Provide tailored support to service users to meet individual need and aspiration, with service users being able to choose, as far as possible, what, how and when support is delivered.
- Offer support in the service users' homes as well as in the community.
- Develop and maintain links with all key agencies and service providers in the local community
- Ensure Look Ahead Health and Safety policies are adhered to at all time and uphold all health and safety responsibilities within relevant policies and local protocols
- Adhere to all other Look Ahead's policies and procedures. Engaging in learning and development activity to increase knowledge and skills
- Engage positively in reflective practice sessions with colleagues.
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds.