London
Up to £18619 per annum
Part-time
Job description
Recruiting for a Part-time Night Support Worker to Join our Homelessness and Complex needs service in Vauxhall!
GBP 22,568 per annum working 33 hours per week, plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.
Job Overview:
Hopkinson House provides 24 hour accommodation based support for up to 63 individuals with complex histories, multiple traumas, complex personality disorder(s) and a varied, disrupted housing history with experience of homelessness as well as individuals who have been diagnosed with severe and enduring mental health conditions who are under the Care Programme Approach (CPA).
Hopkinson House implements and promotes the Psychologically Informed Environment (PIE) model. This is an approach which was developed to support people out of homelessness, in particular those who have experienced complex trauma or are diagnosed with a personality disorder. However, its application is far broader than only homelessness. It considers the psychological needs of staff: developing skills and knowledge, increasing motivation, job satisfaction and resilience.
When working with individuals with complex needs, who may display challenging, chaotic behaviours, regularly testing boundaries and have experienced multiple traumas as a result of abuse, neglect, years of street homelessness, or long stays in mental health hospitals, it is integral that the post holder is motivated to support individuals to progress.
As the part time night support worker your hours will be from 9.30pm to 8.30am 3 nights per week over 7 days including weekends to ensure the Health and Safety of the customers and the building is paramount throughout the night. Reporting any repairs and dealing with, responding to Anti Social Behaviour, incidences or emergencies that may arise.
Key Responsibilities:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
* Building supportive, trusting relationships with customers, local residents and external partners, creating a positive atmosphere
* Conducting regular patrols of the building
* Answering calls
* Respond to and deal with ASB complaints from local residents with the Night Security team
  • Views challenging behaviour as a support need.
  • Has excellent interpersonal skills
  • Socially adept, networks widely, well connected in sector, influential
  • Approachable, open & professional behaviour
  • At ease in directing others, is assertive and independent minded, will challenge others, and skilled in resolving conflict
  • Drives change, enjoys dynamic diverse environments and demonstrates entrepreneurialism, creativity and innovation
  • Demonstrates significant confidence and high levels of self-esteem
  • Demonstrates significant levels of emotional resilience and a positive attitude
  • Is respectful, articulate and sensitive in style of communication
  • Is passionate and enthusiastic about the business
  • Is motivated towards excellence and improvement of personal performance with a can do attitude
  • Is Customer focused
Essential:
  • Experience of night work with vulnerable customers
  • Experience of H & S at work
  • Excellent IT and Literacy Skills
Desirable:
  • First Aid certificate
  • H & S certificate
More about Look Ahead Care and Support
About
Look Ahead Care and Support

Look Ahead supports around 8,000 people across London and the South East each year. People who for a variety of reasons may need some extra suppor... Read more

Posted on: 15 October 2021
Closed date: 22 October 2021
Job ref: REQ003065
Tags: Support Worker