In Support Work, no one day is like another. You could be supporting a Young Person (YP) to an appointment with their social worker, helping them complete a CV, managing a mental heath crisis, cleaning a flat, assessing young people moving in, carrying out health and safety room checks, signing up for benefits or finding time to complete your paperwork like support plans and risk assessments.
We work closely with teams like social services and so part of the role involves communicating with social workers, this can be by writing reports and providing updates on Young People, therefore it is essential that you are organised and a good communicator.
There are opportunities to organise events and activities for YP, this can be 121 as part of a key working session or as part of a bigger group. Supporting YP with life skills is important and this could include anything from learning to budget, shop and cook to taking metre readings and paying rent.
We work in the homes of young people so we need to make sure that they are safe and homely, this can include carrying out fire drills and managing guests in and out of the building.
You will work alongside a team of colleagues and external professionals to give our YP the best possible opportunities to succeed. At times there is lone working however there is always a manger that is available as part of an on-call system.
We work with a variety of Young People including Unaccompanied Asylum Seeking Children (UASC), Care Leavers, Young Parents and Young Offenders.
It's important that you understand the needs of Young People including in relation to equality and diversity, and support them in their transition into adulthood with things such as healthy relationships and their mental health.
We asked some of our support workers what they thought the best part about the job is, here is what they had to say:
"Seeing a YP grow in confidence from the moment they move in to when they move out, and being a part of that".
"When the Young Person starts to make improvements in their lifestyle and become happier with who they are you could not find better job satisfaction".
"The different types of young people we support, UASC, section 20, CIN etc as it helps to broaden your knowledge. Never worked with asylum seekers before this, I have learned a lot and in turn also learnt different ways of supporting other young people. I also enjoy the variety of people and organisations I get to work with, not just CAHMS and social workers, but solicitors, charities, YOT etc".
We also asked Young People what they felt needed to go into the job description here is what they had to say:
"Its important to build a bond with us, we like it when someone has had similar experiences to us and gets us, my last key worker had been through care and so knew what I was going through"
"support workers need to understand that we get hot headed sometimes and might take things out on them as they are the first person that we see but we don't mean it and it's not personal"
"I want someone who is going to stick around and not leave after 6 months"
For more details and the full job description please look on our website