Westminster, London
Up to £23500 per annum + benefits
Job description

Recruiting a Trauma Informed Care Specialist Support Worker (12 Month Mat Cover) to join our Mental Health, Homelessness and Complex Needs service in Westminster!

GBP 23,500 per annum plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more

This role is a 40 hour per week.

Hopkinson House is a complex needs service housing 63 residents. This service sits in both the mental health and homelessness pathway. Hopkinson House has adopted the Psychologically informed Environment model and is looking to recruit a Specialist Support Worker to work with our customers concentrating on building relationships, creating a sense of community, and encouraging the participation in activities. At times Hopkinson House can be a challenging environment which requires staff to be resilient, understanding, and committed to supporting customers who display challenging behaviour. The position of Specialist Support worker also comes with a personal training budget of approx. GBP 550 per year for specialist training.

You will provide information, social inclusion and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. Provision of care and support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support. Post holders will deliver trauma informed and asset based support to a caseload of 5-6 service users with needs aligned to their specialism.

Key Responsibilities:

- Key-working the most complex service-users with particular needs aligned with the postholders specialism;
- Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making
- Undertake support work in partnership with external stakeholders to compliment their interventions, leading on partnering with specialist stakeholders;
- Upskilling staff team in particular area of expertise
- Developing productive relationships with partner organisations to improve service outcomes
- Demonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a high level of service and safety to customers
- Involving customers in the design, development and delivery of the service
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
- Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc.
- Being responsible for the handover of key information between shifts
- Provide structured support and guidance to other front line staff in their area of expertise
- To lead groups and activities - offering a range of appropriate therapeutic and recovery focused interactions and activities
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager
- Ensure Look Ahead Health and Safety policies are adhered to at all times and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhere to all the policies and procedures of Look Ahead Care & Support plus those specific to the project including any statutory requirements

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Embraces a Psychologically Informed approach
- Is capable of maintaining unconditional positive regard
- Views challenging behaviour as a support need.
- A strong leader with excellent interpersonal skills
- Socially adept, networks widely, well connected in sector, influential
- At ease in directing others, is assertive and independent minded, will challenge others, and skilled in resolving conflict
- Drives change, enjoys dynamic diverse environments and demonstrates entrepreneurialism, creativity and innovation
- Demonstrates significant levels of emotional resilience and a positive attitude
- We welcome applications from individuals with lived experiences of using services

Skills, Knowledge and Experience:


- Up to NVQ Level 3 or equivalent in a relevant area (e.g. psychology, Health and Social Care, Mental Health) or experience in the social care/charity sector.
- Experience building and develop strong professional partnerships with external providers aligned to their specialism


- 2-3 years experience providing targeted recovery focussed support to individuals with needs around trauma, mental health, substance use and dual diagnosis.

More about Look Ahead Care and Support
Look Ahead Care and Support

Look Ahead supports around 8,000 people across London and the South East each year. People who for a variety of reasons may need some extra suppor... Read more

Posted on: 16 September 2019
Closed date: 07 October 2019
Job ref: REQ001228
Tags: Support Worker, Social Work