EC4A, London (Hybrid)
£16,280 per year
Permanent, Part-time, 24 Hours per week
Job description


The Fundraising Department raises private income for MSF field operations globally, and to cover MSF’s administration costs in the UK. The Fundraising Department contains the Major Gifts, Campaigns and Supporter Care teams and in 2021 a team of around 35 people delivered income of £65.5 million.

Our goal is to build loyalty by bringing supporters closer to the people that MSF assists, and the medical action that private donations make possible. MSF UK prides itself on the accessibility of the Fundraising Department to our supporters and the provision of excellent supporter care; this is central to the philosophy of our fundraising.



MSF has internationally identified Major Gifts as key to the strategic and cost-effective growth in income for the MSF Movement. The UK contribution to this expansion is delivered by the Major Gifts Team through the development, management and implementation of strategies to identify, cultivate, solicit and steward major donors.

MSF UK has a committed group of major donors made up of individuals, corporates, and trusts & foundations. We currently define a major donor as any individual donating £10,000 and above or any organisation (company or trust) donating £5,000 and above. In 2021 the Major Gifts Team, at the time comprised of nine people, raised over £12 million from more than 400 major donors:

  • The Major Gifts Administrator is in two days a week and is responsible for key administrative functions, including the banking administration, thanking and audit process, and provides support with the planning and delivery of Major Gifts events.
  • The Major Gifts Coordinator is responsible for overseeing administration, events, coordinating content for team communications, and for the processes involved in ensuring the Major Gifts programme is running smoothly.
  • The Major Gifts Stewardship Officer is in four days a week and manages a portfolio of existing donors as well as leading our stewardship strategy.
  • Three Major Gifts Officers are responsible for managing a mixed portfolio of donors (though weighted towards the areas of individuals, corporates and trusts respectively) who typically require a level of detailed reporting or relationship management. They are also responsible for new business in their respective areas.
  • The Major Gifts Partnerships Manager is responsible for the partnerships strategy and overseeing the Major Gifts Officers, with a focus on securing support at the £100k plus level.
  • The Major Gifts Manager is responsible for team strategy and managing a small selection of the highest value relationships at the £100k plus level.

The Major Gifts Stewardship Assistant is a key role within the team, and central to ensuring our fundraising success.

Our team values underpin how we work together as a team and it’s important that we hold ourselves, and one another, accountable to these: respect, integrity, humanity, accountability, and empowerment, with collaboration at the centre.




To be an integral part of the Major Gifts team, providing stewardship to individuals, trusts and foundations, and corporate supporters (typically, yet not exclusively, at the £5,000 to £20,000 level). You will be responsible for a portfolio of major donors, ensuring their continued support of MSF.


Essential knowledge, skills and expertise:

  • Excellent and engaging written communication skills and ability to adapt style to suit a wide range of supporters
  • Confident interpersonal and verbal communication skills, including diplomacy and negotiating skills
  • Ability to deal with people at all levels and from a wide range of backgrounds
  • Accuracy and excellent attention to detail
  • Proven organisational skills with experience of managing multiple tasks and prioritising effectively
  • Experience of working in an office environment, maintaining effective administrative systems and procedures
  • Flexible, can-do attitude and good team player – this role involves working very closely and collaboratively with colleagues in the UK and overseas
  • Ability to work independently to general guidelines, with capability to use initiative and seize opportunities
  • Computer literate and confident in using all Microsoft Office programmes
  • Fluency in written and spoken English
  • Commitment to the aims and values of MSF
  • Willingness to travel within the UK


Candidates must hold an appropriate passport or permit to work in the UK.


MSF UK is an equal opportunities employer. We are committed to diversity and creating an inclusive environment for all employees. We encourage applications from all sections of our diverse community.


Please can you complete our anonymous Equity, Diversity & Inclusion form here.



Please apply on our website by submitting a copy of your CV together with a letter of motivation by the closing date. Incomplete applications will not be considered.


Recruitment timetable:

  • Closing date for applications: 5 June 2022, 11.59pm (BST)
  • Interviews: 8th, 9th, 10th June 2022

If you are unable to make the interview dates advertised, please let us know in your application.

More about Médecins Sans Frontières/Doctors Without Borders (MSF)

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Refreshed on: 30 May 2022
Closed date: 05 June 2022 at 23:59
Tags: Admin, Fundraising

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