Shipley, West Yorkshire, Yorkshire and The Humber



About the organisation

At Macmillan you'll find talented people working together to help those living with cancer find their best way through. The work you do wil... Read more

Job Description

Financial Guide (x2 posts)
1x Permanent
1x Fixed Term (12 Months - Maternity Cover)
Full Time (34.5 hours per week)

Located at our office in Shipley, West Yorkshire. Our offices have a waterfront location, close to the UNESCO World Heritage Site – Saltaire Village & Salts Mill - and are just 10 minutes by train from Leeds City Centre.

Do you have experience in providing financial services or financial guidance? Join the frontline team of our financial guidance service and help make a real difference to the lives of people affected by cancer.

People diagnosed with cancer often experience an adverse financial impact. We are working with major financial providers to deliver a fairer deal for people with cancer to include a UK wide roll out of free and impartial financial guidance via phone, online and face-to-face channels.

You’ll provide confidential, tailored information and guidance on budgeting and financial planning, pensions, insurance, tax, savings and borrowing – not selling or recommending specific products, but supporting people affected by cancer in making more informed decisions about their finances.

Highly motivated and customer-oriented, with exceptional communication and interpersonal skills, you will quickly put people at ease as you exercise highly-developed customer service skills. You are accustomed to working with flexibility in a challenging environment and, because you know how vital the support we provide is, you’ll ensure you are always efficient, team-focused and proactive in eliminating barriers to access.

You have the proven ability to work in collaboration with key statutory and voluntary sector partners, but are also resourceful in working independently to deliver a quality service. A good grasp of IT, including MS Word, MS Excel and use of the internet, is essential.

We know that your greatest motivation is your desire to help us reach and support everyone affected by cancer. Joining a large, focused, highly-motivated and welcoming team, you will discover excellent opportunities to build and develop your skills for the future. Other benefits include private medical insurance, life assurance, pension, generous annual leave and interest-free loans for season ticket, cycles and gym memberships.

Please note that in order to be there for more people living with and affected by cancer at their time of need, we are currently going through a period of change to consider extending opening hours, which includes evening and weekend working. Clarity about any change in opening hours will be given at interview stage.

Closing date: 7th May 2018

An Assessment centre will take place on 17th May 2018. For those successful, second round interviews will be held on 25th 2018 at our Shipley office.


Please submit your application as soon as possible as we reserve the right to change the closing date of our vacancies.

We aim to encourage a culture where people can be themselves and be valued for their strengths so we seek to attract and employ the best people from the widest talent pool, reflecting the diverse nature of our society.

We will support you throughout the recruitment process with any reasonable adjustments required in accordance with the Equality Act. Please contact the Recruitment Team if you require support.

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