SE1, London
£30,000 - £34,500 per year
Permanent, Full-time
Job description

People Services Adviser
Full time: 34.5 hours per week
£30,000 - £34,500 per annum
London/Home based

Please note this role is currently remote. Once we return to the office the role will be based both at home and in our London office.

Are you passionate about guiding and empowering managers in dealing with complex employee relations issues? Do you have a solid understanding of UK employment law? Are you able to deliver commercial and pragmatic outcomes?

If so then our People Services Adviser role may be the perfect fit....

Working within our People Services team, you'll be managing all employee relations and change casework, working closely with managers and our HR Business Partners to deliver commercially focused outcomes. You'll manage cases across the entire ER remit, from sickness absence and misconduct through to supporting on grievances and appeals.

Whilst a good portion of this role is working through your casework you will also spend time covering the People Services phone line and inbox in order to act as a source of support and escalation for the People Services Coordinators in responding to first line policy queries.

Day to day you can expect to be doing the following....

  • Supporting on the phone line and inbox
  • Meeting with managers and the HR Business Partners to manage complex casework
  • Supporting on the delivery of change programmes in line with our Macmillan values and processes
  • Providing guidance and coaching to the People Services Coordinators

We commit to actively developing you and our benefits include private medical insurance, life assurance, pension, generous leave, and interest free loans for season tickets and gym membership.

In order to ensure fairness and consistency to select the best candidate for this role, all of our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.

Interviews will take place week commencing 24 May 2021.




Please submit your application as soon as possible as we reserve the right to change the closing date of our vacancies.

We aim to encourage a culture where people can be themselves and be valued for their strengths so we seek to attract and employ the best people from the widest talent pool, reflecting the diverse nature of our society.

We want to make our recruitment processes accessible to everyone, so if there is any way that we can support you to be the best you can be, please contact the Macmillan HR Team.

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Refreshed on: 13 May 2021
Closed date: 20 May 2021
Job ref: 8371
Tags: Human Resources

The client requests no contact from agencies or media sales.