Norwich, Norfolk (Hybrid)
Brighton, The City of Brighton and Hove
London, Greater London
£31,000 - £36,000 per year
Permanent, Full-time
Job description

Volunteering Improvement Adviser (London and South and East England)
Permanent Contract
Full time - 34.5 hours per week
Home Based with Travel in the Region 

£31,000 - £36,000 – plus car allowance 

Do you have the passion and skills to help us develop exceptional volunteer managers and provide them with the highest quality advice, support and resources? 

About the role
Providing comprehensive volunteer management advice, guidance, support, and coaching to internal colleagues and also to our partners within Macmillan services across a region stretching from the Sussex coast to East Anglia, you will help to ensure our volunteer managers have the skills, tools, knowledge, and confidence to deliver outstanding volunteer experiences and quality volunteering programmes. 

An expert in and champion of volunteer management good practice and quality standards, you will work collaboratively with internal colleagues from services and fundraising to support the development and effective delivery of volunteering plans and activities across your region.  You will also provide coaching and structured Learning and Development for Volunteer Managers and play a key role in supporting the Volunteer Managers' Helpdesk to deal with a wide range of volunteer management enquiries from across the UK.

Visits to Macmillan services in the region are also a key part of the role (although currently on hold due to the pandemic) but you should expect some travel on a couple of days each week as part of our support and quality assurance offer for Professionals working with People Living with Cancer in the NHS, Local Authorities and other partner organisations. 

About you
Confident and assertive, you will have an excellent understanding of all areas of volunteer management best practice gained through hands on experience of directly managing volunteers,and advising staff coupled with strong knowledge of legal, compliance and equality as they apply to volunteer involvement.

You will also have experience of working collaboratively and establishing positive working relationships with internal and external stakeholders at all levels, providing exceptional volunteer management support and customer service.  You will be a strong and responsive team player motivated by opportunities to support development and continuous improvement of yourself and others.

About us
We help millions of people with cancer across the UK live life as fully as they can through physical, emotional and financial support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. Together, we do whatever it takes for people living with cancer; with heart, with strength and with ambition.

We are striving to do everything we can to ensure that our workforce is representative of the people we support, and those who support us. We advocate for being an inclusive organisation, where everyone can feel that they belong and where there are no barriers to success. 

We want every individual to feel empowered to bring their best to work, and that’s why we offer flexibility in our working locations, working hours and benefits so we can support you in your life and your career, and we welcome a conversation about how these options can best support you.

We offer a range of flexible working patterns, such as compressed hours, e.g. 34.5 hours in 4 days instead of 5, flexibility to work earlier or later around our core working hours of 10am-4pm and more options. 

Recruitment Process
The application deadline is 6th February 2022, with virtual interviews planned for the 22nd February.

In order to ensure fairness and consistency to select the best candidate for this role, all of our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.


More about Macmillan Cancer Support

At Macmillan you'll find talented people working together to help those living with cancer find their best way through. The work you do wil... Read more

Refreshed on: 05 February 2022
Closed date: 13 February 2022 at 23:59
Job ref: 8978
Tags: Volunteer Management

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