Jobs
Battersea is seeking a Service Improvement Manager for a one-year opportunity leading meaningful change in our London cattery. This is an ideal role if you’re ready for a career change and want to make a real difference.
Our London cattery cares for over 130 cats every day, supported by a dedicated team of more than 45 colleagues working seven days a week across intake, welfare, and rehoming. Working closely with behaviour, clinical, and foster teams, the centre successfully rehomes at least 1,000 cats each year, offering a rewarding environment for anyone who wants to see the direct impact of their work.
We are now looking for an experienced leader to review how our service operates and improve the flow and efficiency of our processes. You’ll lead a programme of service evaluation and continuous improvement, driving practical changes that deliver better outcomes for cats and a more engaging experience for our teams. This role could be a great fit if you’re motivated by making a difference through improvement.
Reporting to the Head of Centre Operations and working closely with the London Centre Manager, you’ll shape and deliver improvements that align with Battersea's culture and long-term ambitions. This role combines strategic thinking with operational leadership, requiring someone who can bring people on the journey and embed lasting change.
You don’t need an animal welfare background, we welcome candidates from sectors such as health and social care, retail, or customer service. What matters is your ability to lead change, improve services, and your enthusiasm for making a positive impact. This role is a great opportunity for someone who loves animals and is looking for something more meaningful in your next role.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 36 days of annual leave (inclusive of 8 days Bank Holiday leave allowance) per year for full time employees (pro-rated for part-time employees).
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Working with our animals:
Working with our rescues is a very rewarding experience. Your work plays a vital role in giving our dogs and cats a chance at finding their forever home. Everyday will be different and will come with its own unique challenges. We are looking for people with the resilience and adaptability to handle all aspects of this role. It is important to note that the role does involve a lot of physical tasks which are required to provide the exceptional standards of care to our animals.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 18th June 2026. Shortlisting will take place on 19th June.
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s): First Stage Interview (Online): 23rd June 2026. Second Stage Interview (In-Person): 30th June 2026
For more information about the role, please download our Recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
Location-UK, London or London whereabouts
Department- Business Support
Reports to (Line Manager): Director of Finance and Business Support
Responsible for( Line managing): IT Officer and Operations Officer
Grade: E
Contract Type: Open-ended contract
About HelpAge
HelpAge International works with a diverse global network of around 200 organisations across 99 countries to promote the rights of older people to lead dignified, healthy and secure lives.
Through partnership and collaborations, we work to ensure the inclusion of older people across society and strive to deliver a just and fair world for everyone as they get older. Our work is driven by our desire to achieve real impact for older people, to be inclusive, to work in partnership and to learn from our shared experience.
About the Job
The IT & Operations Manager plays a senior leadership role within the Business Support Department, providing strategic oversight of global operations and IT services to enable HelpAge International to deliver its 2030 Strategy, Ageing in a Just World.
The role is responsible for leading the development and delivery of operational and IT services that support evolving ways of working, partner-led programming, and the localisation agenda. The post holder ensures robust systems, processes, risk management, and compliance across operations, IT, and cybersecurity, and works collaboratively across the organisation to support effective service delivery, decision-making, and organisational resilience.
Key areas for impact/influence and responsibilities
To make an impact and influence, the role holder will:
Strategic Operations & IT Leadership
· Lead the development and delivery of the annual Operations & IT plan, budget, and reporting.
· Provide oversight of operational performance through Business Intelligence (BI), KPIs, and regular analysis.
· Manage the Operations & IT risk register, including operational, IT, and cybersecurity risks and incidents.
Operational Systems, Policies, and Services
· Lead and support the delivery of policies, processes, and tools across key operational areas, including contract and partnership management, data protection, environment, systems, and cybersecurity.
· Provide operational advice and support to Global Teams and clusters in London and overseas.
· Support localisation processes, including country office operations and office closures as required.
· Maintain the organisation’s IT resources and infrastructure ensuring they are adequate to our needs and fit for purpose.
· Ensure maintenance of the digital assets and equipment register.
IT Strategy and Digital Enablement
· Lead the organisation’s IT roadmap and delivery of key IT projects and digital tools.
· Ensure appropriate cybersecurity measures are in place and lead the management of cyber incidents.
· Ensure staff are equipped for safe and effective remote working, in collaboration with HR and Operations.
People Management and Collaboration
· Line manage Operations & IT staff and coordinate communities of practice across operational areas.
· Work closely with Business Partners, Global Impact, and Business Development teams to manage operational risks and strengthen partnership and contract management.
· Manage the Operations & IT budget and ensure efficient use of resources.
Skills and experience required
The successful candidate will bring:
· Experience managing projects and task groups to improve operational practice and processes.
· Strong analytical skills, including data analysis, reporting, and identification of trends.
· Knowledge of best practice across multiple operational areas such as partnership and contract management, data protection, security, environment, and IT.
· Experience delivering training and providing operational and IT support in an international organisation, both remotely and in person.
· Ability to provide efficient, responsive operational and administrative support within a changing organisational context.
· Strong collaboration skills and ability to work across teams, functions, and with external partners.
· Alignment with HelpAge values: impact, learning, partnership, and inclusion.
How to apply
Interested candidates are invited to submit their application, including a detailed CV and a cover letter only demonstrating how their skills and experience align with the requirements of the role not later than the deadline 17 June 2026.
Please submit your application through the specified channel, clearly indicating the job title in the email subject. Due to the high volume of applications, only shortlisted candidates will be contacted.
Interested and experienced candidates are requested to submit their CV &Cover Letter Only to the email provided.
The client requests no contact from agencies or media sales.
Citizens Advice Torfaen is seeking to appoint a new Chief Executive to ensure we continue to thrive, grow, and develop the services we deliver locally and nationally. The Chief Executive will lead the management of the organisation; advise the Trustees on the strategic direction of the organisation, implement Board decisions and promote our values, aims and objectives in everything they do. Reporting directly to the Chair of the Board of Trustees, the post will play a critical role in the overall leadership and management of Citizens Advice Torfaen and will be vital in securing the future success of the organisation.
We are a charity that improves people’s lives by giving free, independent, confidential, impartial advice whilst campaigning for change across Torfaen
The client requests no contact from agencies or media sales.
There has never been a more important time to join Age UK. Against a backdrop of a broken social care system and millions already turning to Age UK for help, older people are amongst those hardest hit by the continuing cost of living crisis.
If you're passionate about making life better for older people and sector leading corporate partnerships then this is an opportunity for you to join an award winning, ambitious, and supportive team.
Age UK's award-winning Corporate Partnerships team is looking for a highly experienced, ambitious and tenacious fundraiser to help us win sector leading new partnerships with businesses who share our ambition of a world where every older person is included and valued.
This is an exciting time to join the Corporate Partnerships team delivering award winning sector leading partnerships and riding high on recent six and seven figure partnership wins. We're embarking on an ambitious strategy to significantly increase the income from partnerships and find new ways to drive impact for older people.
This is an excellent opportunity for someone who is already an experienced Business Development Manager within the charity sector, who has a track record of creating stand out propositions and securing new partnerships.
Please note: This is a fixed term (maternity cover) contract ending mid-October 2027. We would ideally like to have someone in post at the start of August to ensure a smooth handover.
We operate a hybrid-working model, a blend of home and office working. This role will include regular days working from our London office - currently once a week on a Thursday and may involve occasional travel for meetings and cultivation events. Travel costs to the London office are the responsibility of the postholder and are not covered by the charity.
Age UK internal grade: 5L
Last date for applications Wednesday 17th June 2026.
Interviews for shortlisted applicants will take place via Microsoft Teams w/c 22nd June. Second-stage interviews will be held the following week at our London office (EC3N 2LB).
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
- Broad and significant new business experience ideally in a corporate partnerships environment. A, I
- A proven track record in securing 6 figure corporate partnerships A, I
- Experience and ability to lead projects and manage project groups. Including putting together and analysing budgets. A, I
- Ability to spot opportunities, identify prospective partners needs and drivers and match these with the priorities of Age UK and older people. A, I
Skills and Knowledge
- Excellent presentation skills- ability to convince external stakeholders to support Age UK. I, P
- Excellent communication skills - both written and oral - you'll need to have the social skills and presence to communicate to a variety of audiences, including at board level. I, P
- Excellent negotiation skills with a proven ability to establish long-term working relationships. I
- Proven ability to influence stakeholders - often very senior - both internally and externally to secure new partnerships. A, I
- Proven creatively in developing ideas to present to companies in support of a fundraising idea. I, P
Personal Attributes
- A passion to support older people and the mission of Age UK. A, I
- Ability to think creatively and problem solve autonomously. A, I
Great to Have's:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
- Experience in securing 7 figure partnerships. A, I
Please look at the attached job description for more information on the role responsibilities.
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, Health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250
- Many additional benefits
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For a full list of benefits please visit our website.
The client requests no contact from agencies or media sales.
We are a not-for-profit organisation committed to increasing the diversity and numbers of young people entering engineering and technology to meet the future workforce needs, as well as promoting roles that help us work towards net zero and drive environmental sustainability. We currently have about 65 employees.
We are looking for an experienced and trusted individual to work closely with our CEO, Director of Finance and Corporate Services, and Board of Trustees to ensure strong governance across the organisation. You’ll work with our friendly leadership team to make sure that, as a charity, we have effective policies and procedures in place.
EngineeringUK is an independent charity and a company limited by guarantee.
About the role
You’ll be accountable for managing all areas of corporate governance relating to our Board of Trustees and related committees. This will include providing general advice on corporate governance matters, as well as drafting, updating and advising on corporate governance policies, documents and processes. You’ll organise recruitment of new trustees, induction and onboarding, preparing, editing and circulating agendas and papers as well as management of a plan of corporate meetings.
You’ll manage our register of interests, coordinate the risk register, report on this and provide advice as required, such as around conflicts of interest, while also supporting internal audit and working closely with the CEO and Director of Finance and Corporate Services.
You will work with senior colleagues to ensure regulatory requirements are met including submissions to relevant bodies and support board and committee projects, including Charity Governance Code compliance.
The role is London based at our office at 10 Lower Thames Street, London EC3R 6EN and may involve some travel in the UK.
We believe that hybrid working has many benefits and are pleased to offer flexible working with a minimum of 40% a week in the office and the option for a flexible start and end to the working day in our vibrant central London office overlooking the Thames. Further details on our flexible working practices can be discussed at interview or you can reach out to a member of our HR team.
Further details of the role can be found in the job description and person specification.
About EngineeringUK
Our purpose is to drive change so more young people choose engineering and technology careers.
Our vision is that the UK has the diverse workforce needed for engineering and technology to thrive and drive economic prosperity, improve sustainability and to achieve net zero.
Our mission is to enable more young people from all backgrounds to be informed, inspired and progress into engineering and technology.
In the UK, we don’t have enough engineers and demand is going up. So, we need more young people to realise there could be a future for them in engineering and technology. To really thrive, we need a stronger, more diverse and representative workforce and for that we have to do things differently to make engineering more appealing.
We are a not-for-profit working with hundreds of organisations across business, education, professional institutions and the third sector so we can all grow the future talent pool together. We drive that collective effort through research and evidence, leadership, activities for schools and advocacy, with a focus on long-term sustainability.
We guided by a series of values that we apply to all our activity:
- We are inclusive and care about diversity. We understand that we have different needs and create opportunities for everyone's voice to be heard
- We are collaborative. We listen, share and work in partnership to achieve our vision
- We are curious and keen to learn. We challenge ourselves and others to innovate and experiment
- We are insightful. We evaluate what we do and draw on research to make decisions and to improve our collective understanding
- We are driven by a strong sense of purpose. We are determined to make an impact and achieve our goals
About you
Essential Skills / Competencies
- You will have significant experience of working in corporate governance and able to demonstrate an understanding of the governance requirements of charities and companies.
- Able to provide advice and to know when to seek legal advice in relation to governance and company law.
- Experience of working with people across the organisation to support and encourage them to deliver to deadlines.
- Experience of servicing a Board and/or Committee.
- Excellent written skills.
- Ability to communicate effectively at all levels;
- Excellent planning and organisational skills and an eye for detail;
- Ability to work to deadlines;
- Ability to maintain confidentiality;
- Good IT skills.
- Commitment to our mission and values, you will be able to engage with our values and work in a way that supports our commitment to equity, diversity and inclusion
Education / level of experience
- 5+ years experience of working within corporate governance.
- You may ideally hold ICSA Postgraduate Certificate in Charity Management and/or ICSA/CGI Chartered Secretary.
- You may ideally have experience of working in a small to medium sized organisation with charity status.
EngineeringUK is committed to being an inclusive workplace, where everyone feels they belong. This is supported by the dedicated work we are doing to ensure our policies and practices are inclusive and that our staff are trained to be able to fulfil this commitment.
We value the benefits of a diverse workforce and encourage applications from people of all backgrounds and experiences. Our recruitment process is designed to be as accessible and inclusive as possible and to ensure people are individually assessed regardless of their backgrounds or characteristics.
We are an equal opportunities employer and are open to flexible working, including job share.
Applying for this role
Applications
If you would like to request to submit your application in an alternative format to support accessibility, please let us know.
We want to hear your voice and experience in your application. We acknowledge that you may use AI tools to polish a response, but your application should reflect your experience and voice. All applications are reviewed and scored by our human hiring team. Our system flags responses that it judges to be AI generated and your application may be disregarded if we feel it has been completely AI generated
The deadline for applications is 4pm on 21st June.
Interviews
Applications will be assessed against the requirements for the post as set out in the job description and in the ‘about you’ section above.
We are a Disability Confident committed employer. We guarantee an interview to any disabled people who meet the minimum requirements of the role. Additionally, if there are any reasonable adjustments we can make to make this process easier for you then we are happy to do so. Just complete the relevant sections of the online application form.
We aim to notify candidates who have been shortlisted on 24th June. If you have not heard from us after this date, please assume that you have not been successful.
First interviews date will be 1st July.
What can we offer you?
- Competitive salary
- 28 days paid annual leave (plus bank holidays) pro-rated; in addition we normally close for the Christmas week
- Competitive pension (10% employer contribution)
- Annual bonus opportunity
- Flexible working
- A vibrant office with terrace overlooking the Thames embankment and Tower Bridge
- Employee Assistance Programme
- Life Insurance (4 x salary)
- Cycle to Work Scheme
- Long term illness/incapacity insurance cover (permanent health insurance or PHI)
- Annual private health check for employees
- Discounted gym membership
- Yearly flu vaccination
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Dynamics 365 CRM Product Manager.
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Role: Dynamics 365 (CRM) Product Manager
Location: Can be based anywhere in England
Contract type: Permanent
Our offer to you
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:
- Competitive salary and pension scheme
- 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
- Hybrid, Flexible working
- Cycle to work scheme Electric Vehicle Scheme
- Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
- Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping
About Us
This is a fantastic opportunity to join a team of over 1,100 employees and over 29,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.
St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response & Nighttime Economy) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.
This is an exciting time of transformation with an opportunity to lead and mature the charity’s data maturity by leading a new data strategy.
Job Summary
Sitting within the Product Management Team, the Dynamics 365 (CRM) Product Manager is responsible for the Dynamics 365 and Microsoft product planning and execution throughout the Product Lifecycle, including gathering and prioritising product and customer requirements, defining the product vision, and working closely with stakeholders and delivery teams to ensure revenue and product optimisation goals are met. The Product Manager’s job involves ensuring that the product supports the company’s overall strategy and goals.
Forming and managing effective relationships with key business stakeholders, in particular Business Owners, Product Managers, Business Analysts, Engineers and IT Leads. Work with stakeholders to deliver the Product Roadmap by producing clear and manageable roadmaps and backlogs for delivery and communication.
Experienced in product management and agile methodologies you bring stakeholders together to solve problems and optimise product capabilities to enable the business to reach their strategic and operational objectives. You effectively matrix manage cross functional team members assigned to your product squad, liaising across multiple teams and functions to ensure engagement and successful product delivery against agreed business expectations and governance processes.
This role is for D365 and Microsoft products within St John and therefore the applicant requires experience and knowledge with D365, CRM, Microsoft and associated architecture, tech stacks, processes and user support. St John are looking for a person who has demonstrable and proven experience working with Dynamics 365 to deliver CRM programmes with complex, multi-audience organisations with a disparate database and business requirements to support growth, integrations, data cleansing and unified consent management. Alongside this we would expect the role to lead on Microsoft platform management, supporting wave releases and the adoption of new features and functionality.
About You
You will be educated to GCSE level or equivalent (Grade C) inc Maths & English (minimum of 5), be Product Management certified/Agile Project Management / any other recognised Product mgt qualification, have demonstrable and proven experience of Microsoft Platform Management, have proven experience of D365 product management lifecycle: product vision, product roadmap, backlog management, feature and user story development, have demonstrable and proven experience of D365 Sales, Marketing and Customer Engagement, have experience of working in structured product team following defined governance standards relating to product roadmaps, resource management, issue management, change management etc & have the ability to translate complex technical solutions to a non-technical audience and gain the right level of buy-in and support.
About the Role
Essential responsibilities – all Product Managers
- Define the product strategy and roadmap in line with the organisation’s strategy and goals, and the DDaT transformation programme
- Create and manage timelines for delivering the product roadmap, planning new features and changes to the product that account for a range of factors such as risks and opportunities
- Be recognised as the expert in the business on the product, the industry and relevant technology
- Act as a leader for your product within the business and build relationships with business stakeholders
- Run cross functional squads to deliver product roadmaps without formal line management authority over squad members
- Ensuring that requirements, solution design and tests are documented and maintained for traceability across product releases
- Work with external third parties on transformation programmes and/or the design and support of product features
- Run and participate in product ceremonies (stand ups, sprint planning, reviews and retros)
- Gather and evaluate ideas and opinions from users and product stakeholders to prioritise the most valuable features for delivery
- Inspire and enthuse colleagues and users of the product
- Appropriate product governance and communication structures are implemented and maintained
- Monitor, report and improve product performance
Essential responsibilities – all Employees
- Engage, involve and empower St John People in problem-solving and improving the organisation
- Actively promote diversity and a variety of perspectives across the organisation
- Perform any other duties commensurate with these responsibilities, the band of the post and skills and qualifications of the post-holder
- Be able to work on your own initiative and be highly motivated to achieve both personally and within a team
Please see the job description for more detail (this can be viewed on our website or once you click apply)
If you are a current St John Ambulance employee, please apply here: Click here
For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below
We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.
'St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role'.
Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.
About the Service
For over twenty years, Barnardo's LINK has delivered high-quality post adoption support to children and families. Our work supports prospective adopters, adoptive families, children and young people, birth family relatives, and families funded via the Adoption Special Guardianship Support Fund (ASGSF).
We also have well established contracts with Health and Local Authority Commissioners offering short term therapeutic intervention to support families affected by mental health. To deliver the service we work with a network of independent therapists across England, offering both virtual and face-to-face therapeutic and parenting support.
A core component of our work is our Attachment Focused Therapy, which strengthens relationships between parents and children and supports the development of secure attachments. Our approach is grounded in Dyadic Developmental Psychotherapy (DDP) and the principles of PACE (Playfulness, Acceptance, Curiosity, Empathy).
The Opportunity
We are seeking an experienced and dynamic Operations Manager to drive excellence across Barnardo's LINK. This is a senior role with strategic, operational and practice leadership responsibilities, supporting the continued growth and development of our post-adoption support work.
Key Responsibilities
- Lead and embed high quality therapeutic practice across LINK and wider Barnardo's Family Placement provision, ensuring learning is shared and applied effectively.
- Oversee and manage relationships with commissioners, including Local Authorities, Health partners, and ASGSF-funded contracts.
- Represent Barnardo's at internal and external forums within the adoption sector.
- Drive continuous service improvement, building on our 2026 Ofsted Outstanding judgement.
- Lead on recruitment, training, and development of therapists, ensuring a strong and responsive national network.
- Identify opportunities for service growth, development, and promotion.
About You
You will bring:
- Significant experience in post-adoption support, including therapeutic work with children and families.
- Strong knowledge of attachment theory, therapeutic parenting models, and trauma-informed practice.
- Experience of working with commissioning frameworks such as the Adoption & Special Guardianship Support Fund (ASGSF).
- Proven ability to lead services and manage partnerships with commissioners and stakeholders.
- A passion for improving outcomes for children, young people and families through innovative, evidence-based practice.
- Excellent communication, leadership and influencing skills.
Why Barnardo's?
At Barnardo's, we are committed to transforming the lives of the most vulnerable children.
Joining LINK means:
- Being part of a nationally recognised, Ofsted Outstanding Service
- Working within a values-driven, child-centred organisation
- Access to ongoing professional development and leadership opportunities
- Making a real difference to adoptive families and mental health wellbeing
Apply now to help shape the future with Barnardo's LINK Adoption & Family Support Service.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible
The client requests no contact from agencies or media sales.
Start Date: Early July
Initial Duration: 40 Days, 3 days a week, with scope to extend
Time commitment: Estimated up to approximately 24 hours per week (based on delivery needs)
Rate: £32 per hour (freelance billing rate)
Oak National Academy is a fully remote organisation with over 100 employees and up to 200 freelancers and partners who depend on our systems every day.
We are looking to engage an experienced freelance IT Support Specialist to deliver a defined programme of access management, systems administration and compliance work as we grow.
The focus of this engagement is to ensure our core systems are well-managed, auditable and secure, and that staff and freelancers are well supported in their day-to-day use of them.
The appointed freelancer will bring their own expertise and approach to shape how this work is delivered, working to agreed priorities and timelines, and collaborating closely with Oak colleagues.
This is a remote UK-based role, carried out on an Oak-managed device.
Scope of work
The freelancer will be responsible for delivering the following outcomes:
● Provision of first-line and second-line support across agreed IT workflows, ensuring requests are resolved efficiently and appropriately escalated where required.
● Monitoring and managing our MDM for hardware and software alerts.
● Delivering agreed access, provisioning and deprovisioning activities associated with onboarding and offboarding processes.
● Hardware and software troubleshooting across the organisation.
● Monitoring and managing Google Admin alerts.
● Effective day-to-day administration of access and permissions across Oak's core systems.
● Collaborating with the IT & Data Security Officer on IT operations projects.
Experience and expertise
We are interested in hearing from freelancers who can demonstrate:
● 3+ years' experience in IT systems or infrastructure roles, where systems administration, access management and security were a core part of the work.
● Strong, hands-on expertise in Google Workspace Admin, including user management, groups, permissions and security settings.
● Experience using MDM platforms and remote support tools.
● A careful, trustworthy and improvement-focused approach, with a strong appreciation of security, accountability and collaborative working.
● The ability to work independently and take ownership of delivering agreed outcomes.
● Confidence working within a small, remote team and collaborating effectively with colleagues.
● Google Workspace Admin certification is desirable but not required. We are most interested in practical experience and how you approach the work, so formal certifications are not essential to apply.
Tools and access
We will give you access to all the systems you need to carry out the work. The core tools you will be working with are Google Admin and the Google Suite, NinjaOne, Slack, Notion, 1Password and NordLayer.
We will provide an Oak-managed device (Windows and macOS) for the duration of the engagement. Given the level of system access this role involves, we require all work to be carried out on this device. We will handle device setup and system access before you start, so you are ready to go from day one.
Ways of working
This engagement is offered on a self-employed basis. You will work closely with the IT & Data Security Officer to ensure alignment, share progress, and agree priorities throughout the engagement period.
Next steps
You'll answer some questions - some short ones relating to admin and then four discipline-related ones. After the task closes, your answers will go through our sifting process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers. If shortlisted, we'll invite you to a remote interview over Zoom.
We're receiving a strong response to our freelancer adverts, which may lead us to close the role early so if you're considering applying, please get your application in early to avoid missing out.
The client requests no contact from agencies or media sales.
MumsAid is an award-winning, small but growing charity. Following our successful application to the Propel fund, we are now recruiting an Operations & Programmes Manager who will lead delivery of a new long-term systems change programme supporting young mothers, whilst also providing operational leadership across the organisation to support our development.
You will be a key member of the Senior Leadership Team, working closely with our CEO and other senior colleagues to ensure excellent project delivery and strong organisational foundations that support our growth.
This senior role requires exceptional organisational skills, strategic thinking, emotional intelligence, confidence in multi-agency spaces and a deep commitment to equity and co-production.
The client requests no contact from agencies or media sales.
Head of Grants
We are seeking an experienced grants leader to shape and deliver an ambitious funding strategy that expands access to outdoor learning, green skills and land-based education across the UK.
Position: Head of Grants
Salary: £50,000 to £53,000 per annum
Location: Quenington, Gloucestershire with hybrid working considered
Hours: 35 hours per week, full-time
Contract: Permanent
Closing Date: 17 June 2026
About the Role
This is a senior leadership opportunity to lead and develop a strategic grant-making programme focused on increasing equitable access to outdoor learning, land-based education and green skills.
Reporting to the Director of Learning, you will oversee the full grants lifecycle, ensuring funding programmes deliver meaningful impact while responding to environmental, social and educational priorities. You will also play a key role in building partnerships, influencing the wider sector and helping to shape future funding approaches.
Key responsibilities include:
- Leading the development and delivery of the organisation's grants strategy
- Overseeing grant programmes from design through to evaluation and learning
- Building strategic partnerships with funders, policymakers and sector organisations
- Developing collaborative networks that strengthen the voice and influence of the sector
- Embedding equitable, trust-based and relationship-driven funding approaches
- Championing youth participation and ensuring lived experience informs decision-making
- Using insight, learning and evidence to improve grant-making effectiveness
- Managing budgets, resources and operational planning
- Providing leadership, support and development to a high-performing team
- Contributing to organisational strategy as a member of the senior leadership team
About You
We are looking for a strategic and collaborative leader with significant experience in grant-making and partnership development.
You will have:
- Strong experience leading strategic grant-making programmes
- Excellent knowledge of land-based sectors
- Experience of youth engagement, participation or leadership development
- A track record of building successful partnerships and cross-sector collaborations
- Experience using evidence, learning and insight to inform decision-making
- Outstanding communication, influencing and presentation skills
- Strong analytical and reporting abilities
- A commitment to equity, inclusion and widening access to opportunities
- The ability to lead, inspire and develop teams
You will also bring a proactive, adaptable and solutions-focused approach, together with a genuine passion for creating positive change through education and connection with nature.
About the Organisation
The organisation is one of the UK’s leading outdoor learning charities, helping children and young people connect with nature, develop skills and improve life opportunities through learning from the land. Rooted in the conservation and stewardship of the countryside, the charity manages significant estates while supporting environmental sustainability, partnerships and community impact across the UK.
Other roles you may have experience of could include: Head of Funding, Head of Programmes, Grants Director, Funding Director, Head of Partnerships, Director of Impact, Director of Programmes, Head of Philanthropy, Funding and Partnerships Manager, Strategic Programmes Manager, Trusts and Foundations Lead, Head of Social Impact. #INDNFP
If you are an experienced grants professional looking to influence strategy, build partnerships and create lasting impact through education and nature-based learning, we would love to hear from you.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Closing date: 16th June 2026 Interviews: 19th June 2026
This role leads a new flagship grants and strategic activity programme - a national outdoor play partnership supporting community foundations to deliver risky, adventurous and child-directed play opportunities for children aged 0–12 in up to 20 places across the UK. You will work in the UK Community Foundations team, the national backbone, co-ordinating and convening the wider partnership. The minimum £10m programme (likely larger) runs from June 2026 through November 2031, is delivered with seed funding from an anonymous lead funder.
You will be accountable for the day-to-day running of the programme. That means managing the relationship with the lead funder, overseeing delivery across the four-outcomes learning framework, coordinating the national learning and influence backbone, building and maintaining sector relationships, and ensuring the programme is delivered on time, on budget and to consistently high standards.
Alongside the programme, you will also support wider partnerships activity and act as a point of expertise on children and young people. You will advise the Partnerships team on CYP matters, provide a credible internal source of guidance on safeguarding, and keep UKCF abreast of policy and sector developments so we are well positioned to support community foundations to design and deliver further CYP-focused partnerships.
You do not need to have worked in community foundations before. We are interested in people who combine substantial programme leadership experience - ideally within funding or grant making, though other types of programme delivery are likely to be relevant - with credible CYP sector knowledge, and the confidence to balance delivery, stakeholder relationships, sector influence and partnership support across a complex multi-year portfolio.
The Partnerships & Insight team designs and delivers UKCF's national partnerships, brings new funding into the community foundation network, and grows our influence on the policy and funding environment community foundations operate in. This role sits at the heart of all of that, and gives you a broad view across the sector, the network and the wider VCSE landscape.
We know that good programme leadership depends on different perspectives, lived experiences and ways of working. We encourage applications from people who may not meet every requirement but feel excited by the role and believe they could grow into it.
Your portfolio
You will hold responsibility for two connected areas.
Programme management (0.65 FTE)
You will lead the end-to-end delivery of the programme across four outcomes - Reach & Access; Quality & Character of Play; Lasting Local Capacity; National Evidence, Learning & Influence - and the operational layer that sits behind them. You will lead programme planning, budget management, risk management and quality assurance, working closely with the Director of Partnerships & Insight.
You will manage the relationship with the lead funder, and any subsequent funders that come on board, including reporting, milestone delivery, board updates and stewardship of the partnership over the full grant period. You will also oversee community foundation onboarding, contracting, ongoing relationship management and convening across the cohort of around 20 delivery partners.
You will coordinate the national backbone of the programme – participating community foundations, learning partner, expert panellists, sector relationships, and the dissemination of evidence and influence outputs - and oversee learning outputsagainst the programme's two-layer tracking architecture.
You will build and maintain relationships that lead to the change the programme seeks to achieve and supports a potential continuation funding pipeline. You will represent UKCF and the programme externally - with funders, government, sector bodies and international peers, including our peers at community foundations in Canada.
Wider partnerships and CYP responsibilities (0.35 FTE)
You will support the Director of Partnerships and the wider team on general partnership matters, pitching in at crunch points and offering senior advice and leadership on design and delivery.
You will act as UKCF's internal point of information on safeguarding for children and young people, supporting the Partnerships team and wider colleagues to apply appropriate standards across CYP-related programmes and proposals. Training will be provided.
You will keep UKCF abreast of CYP sector developments - policy, funding landscape, research and practice - and translate these into practical advice for partnerships and field-building work. You will advise the team on CYP matters during pipeline development, scoping and proposal-writing, making sure new opportunities are well grounded in current sector knowledge.
You will build and maintain relationships with key CYP sector bodies, funders and expert networks to position UKCF as a credible, well-informed partner in the children and young people space, and you will contribute to UKCF's wider thought leadership and external profile on CYP, including occasional speaking, writing and convening.
Your wider responsibilities
Like everyone at UKCF, you will work closely with colleagues across the organisation. You will partner with Communications, Finance, Field Building and other teams to support wider organisational activity, contribute to the development of the Partnerships & Insight team and to UKCF's culture, standards and ways of working, and take on other reasonable duties commensurate with the role.
What you will bring
We are looking for someone who combines substantial programme leadership with credible CYP sector knowledge, and who is comfortable holding the whole of a complex programme in view while making sound day-to-day decisions. You might recognise yourself in some, but not necessarily all, of the following.
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Programme leadership and judgement - able to hold a complex, multi-year programme in view while making sound day-to-day decisions.
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Excellent written and verbal communication, adapted confidently for funders, government, community foundations, sector peers and internal audiences.
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Diplomatic, confident and effective relationship-building and influence with senior and varied stakeholders.
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Proactive problem-solving - acting on initiative, diagnosing issues early and proposing practical solutions.
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Strong organisational skills and the ability to balance multiple deadlines and priorities across a complex portfolio.
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Creativity, flexibility and intuition, with a willingness to adapt your approach as the programme evolves.
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Commitment to learning and improvement, including reflecting on your own practice and seeking continual development.
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Commitment to equity, diversity and inclusion and climate justice, and interest in how these values shape programme design, participation and whose voices are heard.
Essential experience
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Senior programme leadership: substantial experience leading voluntary and community sectormulti-year, multi-partner programmes, including accountability for budget, delivery and outcomes.
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Children and young people sector expertise: strong working knowledge of the CYP landscape - policy, funding, practice - and credibility with sector stakeholders.
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Safeguarding: confident acting as an internal point of information on safeguarding, with a basic or good understanding of safeguarding standards in CYP-related work, and willingness to undertake further training.
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Stakeholder management: experience managing significant relationships, including reporting, stewardship and the negotiation of programme changes.
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Charity or non-profit setting: understanding of values-driven work and the operating norms of the voluntary sector.
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Data, impact and learning: able to interpret quantitative and qualitative information, undertake basic and intermediate analysis, and oversee a learning partner, monitoring, evaluation and reporting. Understanding of the norms of impact and learning in the voluntary and community sector.
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Relationship management: builds trust with funders, peers, partners and delivery organisations; offers diplomatic, credible guidance.
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Digital, CRM and AI confidence: confident across Office 365 and AI tools (or have started to experiment with them) to support efficient working and free up more time for relationship building. Motivated to use AI, and to do so mindfully, responsibly, ethically and to increase impact.
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Ability to travel occasionally, which may include overnight stays and multi-day events.
Desirable experience
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Grant making and funding, particularly relational or participatory approaches; systems change or place-based approaches to community impact; or asset-based community development and community-led programmes.
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Working with community foundations or place-based funding structures.
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Play, early years, youth work, education or related CYP fields.
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Designing and delivering co-design, collaboration or systems-change activity.
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Contributing to policy or sector influence.
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Developing AI tools within a VCSE context, and understanding of AI ethics and the unique VCSE context around AI - or an interest in this topic.
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Securing continuation or follow-on funding for complex programmes.
Inclusion statement
UK Community Foundations is committed to building an inclusive organisation and a diverse field. We welcome applications from people from minoritised ethnic communities, disabled people, people from lower socio-economic backgrounds and others who are underrepresented in the charity and philanthropy sector.
Every UK community should have access to an agile community foundation, known for identifying local need and providing resources that empower change.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Situated within beautiful gardens and grounds, the Royal Hospital for Neuro-disability (RHN) is a leading national centre of excellence and one of the longest-running charities and independent hospitals in the UK.
Set in a stunning Grade II listed Victorian building, the RHN provides adult person-centred services across the entire care pathway—from post-acute rehabilitation to end-of-life care—for people with complex neuro-disabilities and their families. Underpinned by a strong research and education framework, the RHN is more than a hospital; it is a vibrant community where residents engage in music, art, and holistic support to achieve the best possible quality of life.
Job Title: Fire Risk Management Advisor
Responsible to: Head of Estates/Fire Safety Manager
Hours: Full Time (36 hours per week)
Salary: £50,000-£58,000 depending on experience
Location: Putney, London (some hybrid working flexibility)
Contract type: Permanent
Join the Estates team at the Royal Hospital for Neuro-disability and play a key role in protecting patients, staff, visitors and infrastructure through expert fire risk management and fire safety training.
This is an exciting opportunity for an experienced fire safety professional to act as RHN’s competent person for fire risk management, leading on compliance, training, risk assessment and continuous improvement across a complex healthcare environment.
Key responsibilities
- Lead on fire risk management and support statutory compliance across the RHN estate
- Oversee fire risk assessments, audits and remedial action plans
- Provide specialist technical advice on fire safety, capital projects and building compliance
- Develop and deliver role-specific fire safety training programmes
- Support emergency preparedness, evacuation planning and incident response
- Work closely with clinical teams, estates, contractors and external regulators including the Fire & Rescue Service
- Monitor fire safety performance, analyse trends and contribute to governance reporting.
Essential criteria:
- Level 4 Diploma in Fire Safety (or working towards)
- Level 3 Certificate in Fire Risk Assessment (or equivalent)
- At least 12 months’ experience in a fire safety or fire risk management role
- Strong working knowledge of:
- Regulatory Reform (Fire Safety) Order 2005
- Building Regulations 2010
- Fire risk assessment principles and fire safety legislation
- Experience identifying and managing complex fire risks
- Experience developing or delivering fire safety training programmes
- Strong stakeholder engagement and communication skills
- Proficient in Microsoft Office / Microsoft 365
This role offers the chance to make a meaningful impact within a specialist healthcare organisation while working collaboratively across multidisciplinary teams.
Why the Royal Hospital for Neuro-disability is a great place to work:
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Generous Annual Leave entitlement
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Free counselling and therapy sessions and other mental wellbeing support through our partner CIC Wellbeing
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Get involved in our free on-site wellbeing programs, including weekly yoga, and monthly pottery club (we are the UK’s only hospital with its own kiln)!
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Draw down a percentage of your monthly wages a few weeks early to help with unexpected costs.
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Financial support services such as low-interest loans and help with savings accounts through our partnership with London Capital Credit Union.
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Join our wellbeing networks to connect with people in our hospital; we have a Pride network, Women’s network, and our Race Equality network. We also have heritage events to celebrate the diversity of our workforce – most recently we had a South East Asian celebration.
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Free on-site parking (rare in London!)
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More benefits: Cycle2Work scheme, tech purchase support scheme, Blue Light Card discounts, and more.
Please note, to be eligible to apply for this role, you must have the Right to Work in the UK. We are unable to offer sponsorship to applicants currently.
RHN is a care provider for vulnerable patients at extreme risk. In consequence, safeguarding patients will always be our highest priority.
RHN is proud to be a diverse and inclusive employer that respects and values the differences of our people to achieve their full potential. If you require any reasonable adjustments throughout the recruitment process, please do not hesitate to contact our Resourcing Team
The RHN recognise the importance in addressing environmental sustainability and we strive to contribute to reducing our carbon footprint.
We are proud to be Disability Confident Employer and we are committed to building a diverse and inclusive workplace. We encourage applications from disabled people and will make reasonable adjustments to support you through the recruitment process and in the workplace.
We reserve the right to close this advert earlier than the advertised closing date if a sufficient response is received.
The RHN is a charity, independent from the NHS but working closely with it, to provide the best possible care for people living with neuro-disability.

Are you an experienced fundraising professional looking to make a meaningful impact? Join the University of Oxford as a Development Executive (Medical Sciences) and help advance life-changing medical research within our globally renowned institution.
Location: Oxford - hybrid working may be an option
Salary: Grade 7: £39,424 - £47,779 per annum with possible extension to £51,983 - plus as Oxford University Weighting of £1,500 per year (pro rata).
Contract: Full-time, Permanent
About Us
Spanning the historic streets of the "city of dreaming spires", the University of Oxford has been ranked the world’s leading university for ten consecutive years. A place where centuries of tradition meet world-changing innovation, we offer you the chance to shape the future while working in an inspiring environment that promotes excellence. Apply now to become part of our extraordinary legacy.
The Medical Sciences Division is one of the world’s leading centres for biomedical research, recognised internationally for the quality and breadth of its work across the medical research spectrum - from genes and molecules to populations and big data. With the honour of 12 Nobel Laureates over its long and distinguished history, the Division is consistently at the forefront of innovative and lifesaving science.
Researchers across the Division are dedicated to understanding disease, improving diagnosis, and developing more effective treatments and prevention strategies. The Division is particularly focused on major global health challenges, including cancer, infectious diseases such as malaria, pandemic preparedness, cardiovascular disease, musculoskeletal conditions, and neurological disorders including Alzheimer’s and Parkinson’s disease.
What We Offer
Working at the University of Oxford offers several exclusive benefits, such as:
- 38 days of annual leave (inclusive of public holidays) to support your wellbeing, with the option to purchase up to 10 extra days and additional leave after long service.
- One of the most generous family leave schemes in UK higher education, offering up to 26 weeks of full-pay maternity and adoption leave, plus 12 weeks of full-pay paternity/partner leave.
- A commitment to hybrid and flexible working to suit your lifestyle.
- An excellent contributory pension scheme.
- Affordable and sustainable commuting options, including a cycle loan scheme, discounted bus travel, and season ticket loans.
- Access to a vibrant community through our social, cultural, and sports clubs.
- Membership to CASE and access to training and development opportunities
About the Role
The Medical Sciences Development team works collaboratively with colleagues across the Division and the wider Development and Alumni Engagement team to secure philanthropic support for research priorities across Oxford’s medical sciences community.
As Development Executive, you will manage a portfolio of more than 100 major gift prospects and develop meaningful relationships with donors, academics, and colleagues across the University. You will identify, cultivate, solicit, and steward donors capable of supporting research projects through gifts typically ranging from £100,000 to £500,000 over time.
This role offers the opportunity to contribute to high-profile fundraising initiatives that support world-leading medical research. You will also work closely with the Head of Development - Medical Sciences to help deliver fundraising priorities across a diverse and impactful portfolio.
About You
You will be able to demonstrate:
- Experience of major gift fundraising, including securing gifts at the £50,000 level or above.
- The ability to identify and engage prospective donors and develop relationships.
- Strong strategic and organisational skills, with the ability to manage multiple priorities effectively.
- Excellent written and verbal communication skills, with the confidence to build relationships with a wide range of stakeholders.
- An interest in medical sciences, higher education, and the mission of the University of Oxford.
Application Process
To apply, please upload:
- A covering letter/supporting statement
- Your CV
- The details of two referees
The closing date for applications is 12 noon on Thursday 11 June 2026.
Interviews will take place on Monday 22 June 2026 and will be held face-to-face.
We raise funds in support of the University’s academic priorities, securing donations for all aspects of academic and student endeavour.



The client requests no contact from agencies or media sales.
The Head of Communications, Campaigns and Awareness will be the driving force behind Neuroendocrine Cancer UK’s voice, visibility and influence. Leading our communications and engagement strategy, this role will shape how we connect with patients, supporters, healthcare professionals and the wider public - building powerful campaigns, growing awareness, and ensuring our message cuts through where it matters most.
At the heart of the organisation, you’ll bring energy, creativity and strategic direction to everything from national awareness activity to day-to-day storytelling. You’ll champion a clear, compelling narrative for NCUK, ensuring all communications are insight-led, mission-driven, and always centred around the experiences of patients and families affected by neuroendocrine cancer.
We’re looking for an ambitious, ideas-driven communications leader who thrives in a fast-moving environment and loves making things happen. A natural relationship-builder and confident self-starter, you’ll spot opportunities, inspire collaboration across teams, and turn complex messages into bold, engaging content and campaigns that deliver real impact.
This is a rare opportunity to shape the profile and future voice of a growing charity with big ambitions. One day you might be leading a major awareness campaign or securing media opportunities; the next, creating compelling digital content, supporting fundraising activity, or influencing strategic direction at senior level.
If you’re a creative thinker, a brilliant communicator, and someone who wants their work to genuinely change lives, we’d love to hear from you.
Application deadline: 12 noon on Monday 15th June 2026
Provisional interview date: 30th June and 1st July 2026
To support and inform patients and families from diagnosis, enabling access to the best care and treatment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Chief Operating Officer (COO)
Organisation: Happy Days
Reporting to: Chief Executive Officer (CEO)
Location: Calderdale
Role Purpose
The Chief Operating Officer (COO) provides strategic and operational leadership across all frontline services, accommodation provision, organisational infrastructure, and compliance functions within the charity.
The COO is responsible for ensuring safe, trauma-informed, financially sustainable, and outcomes-focused delivery for individuals experiencing homelessness, poverty, health exclusion, addiction, and crisis.
The role leads operations across the charity’s accommodation portfolio, including winter shelter provision, general needs accommodation, supported accommodation, and intensively supported housing. The COO also oversees the operational platform of the charity’s support programmes, including a community café, community supermarket, crisis drop-in provision, and integrated health clinics.
Working collaboratively with the CEO, Board, statutory agencies, housing provider partners, and wider stakeholders, the COO plays a key leadership role in shaping organisational strategy, strengthening operational systems, embedding trauma-informed practice, and developing innovative models of support that improve long-term outcomes for individuals experiencing multiple disadvantage.
The COO provides executive oversight of, operational risk, health and safety, HR, operational systems, and service compliance, ensuring the organisation maintains robust standards of governance, accountability, and person-centred care across all services.
Key Responsibilities
Strategic & Operational Leadership
- Provide executive operational leadership across services and organisational functions
- Lead the delivery, development, and continuous operational improvement of:
- Supported and temporary accommodation services (68+ properties)
- Crisis and drop-in provision
- Food programme and social supermarket
- Winter shelter provision
- Translate organisational strategy into effective operational delivery plans
- Drive organisational improvement, innovation, and sustainable service growth
- Lead operational responses to emerging community need, organisational risk, and system pressures
- Support strategic planning, organisational development, and long-term sustainability
- Lead operational capital development initiatives across the organisation
Housing, Property & Supported Accommodation Executive Oversight of:
- Operational management, legal compliance, health and safety, quality assurance across all accommodation services
- Lead strategic partnerships with housing providers
- Manage delegated housing arrangements and supported housing pathways
- Maximise occupancy, sustainment, and positive move-on outcomes
- Oversee property-related risk management, maintenance coordination, and accommodation standards
- Lead the transformation and redevelopment of The Gathering Place, including partnership working with architects, infrastructure planning, and service design
- Oversee operational development planning for the Bramwell Booth building to support future service delivery and organisational growth
Safeguarding Operational Platform
- Lead organisational safeguarding strategy and systems
- Ensure SOP’s are in place to enable staff to respond effectively to complex needs including:
- addiction
- mental ill-health and physical health needs
- dual diagnosis
- homelessness
- domestic abuse
- offending histories
- health exclusion
- Oversee serious incidents, risk management, and quality assurance processes
- Promote reflective practice, professional accountability, and safe service delivery
- Lead continuous safeguarding improvement and organisational assurance processes
- Support the organisation’s progression towards recognised safeguarding quality and excellence standards
Health Inclusion & Community Services
- Support development of innovative approaches addressing homelessness, substance use, poverty, and social exclusion
- Contribute to wider system responses focused on prevention, health equity, and community resilience
Corporate Governance, Compliance & Organisational Infrastructure
- Provide executive oversight of organisational governance, operational compliance, and corporate infrastructure
- Lead organisational responsibility for:
- Human Resources
- Health & Safety
- Insurance and organisational risk
- Operational systems and digital infrastructure
- Ensure robust organisational policies, procedures, and assurance frameworks are developed, implemented, and maintained
- Oversee compliance with employment legislation, health & safety standards, and contractual obligations
- Lead organisational risk management processes, incident oversight, and business continuity planning
- Ensure effective management of organisational insurance provision, liability protection, and risk mitigation
- Support governance reporting, operational assurance, and organisational accountability
- Develop quarterly Trustee and governance reporting packs in conjunction with Heads of Department and the CEO
Systems Development & Digital Transformation
- Lead the development and implementation of operational systems, reporting frameworks, and service infrastructure
- Design and embed systems that improve operational efficiency, safeguarding oversight, housing management, and service coordination
- Use data, insight, and performance analysis to improve outcomes and organisational effectiveness
- Support digital transformation, service modernisation, and continuous improvement initiatives
- Develop monitoring, evaluation, and impact reporting systems to support organisational learning and strategic decision-making
Leadership, Workforce & Organisational Culture
- Foster a high-performing, inclusive, and values-led organisational culture
- Oversee workforce planning, recruitment, retention, supervision, and staff development
- Promote staff wellbeing, reflective practice, and psychologically safe leadership
- Provide leadership oversight and strategic direction for volunteer services and volunteer programme development
- Support the organisation’s progression towards recognised volunteer quality standards, including the VSI Volunteer Excellence Award
Partnerships, Stakeholder Engagement & Representation
- Represent the organisation within strategic partnerships and multi-agency forums
- Work collaboratively with commissioners, funders, housing providers, and community partners
Financial Oversight & Sustainability
- Budget development and financial planning in conjunction with the CEO and Finance Team
- Support organisational sustainability through efficient service delivery
- Monitor operational performance, quality standards, and service outcomes
- Ensure effective governance, accountability, and operational compliance across all services
Person Specification
Essential
- Significant senior leadership experience within homelessness, housing, health, social care, community, or voluntary sector services
- Extensive operational leadership experience across complex, multi-service environments
- Experience leading services supporting individuals with multiple disadvantage and complex needs
- Strong understanding of safeguarding, trauma-informed practice, and organisational risk management
- Experience managing accommodation-based and community support services
- Experience overseeing HR, compliance, governance, and organisational systems
- Experience leading quality assurance, risk, and compliance frameworks
- Strong partnership and stakeholder engagement skills across statutory and voluntary sectors
- Experience managing operational budgets, compliance frameworks, and performance systems
Desirable
- Experience working within homelessness, substance use, or health inclusion services
- Experience working within housing such as a registered housing provider
- Understanding of public health approaches and health inequalities
- Knowledge of housing legislation, supported housing models, and safeguarding frameworks
- Experience with digital transformation, systems implementation, and organisational modernisation
Key Attributes
- Values-driven and strongly committed to social justice and health equity
- Strategic thinker with strong operational leadership capability
- Calm, resilient, and decisive in complex and high-pressure environments
- Compassionate and emotionally intelligent leader
- Strong communicator with the ability to influence across systems and sectors
- Innovative, solutions-focused, and collaborative
- Committed to continuous improvement, accountability, and inclusive leadership