Management Jobs
Chalk Farm Tenant Management Organisation (TMO) is looking for a competent leader with a passion for social housing to manage our housing organisation.
Located close to the historic Camden Market, the TMO provides housing services and community activities for residents of the estate. Sustainably funded by Camden Council long term, this is an ideal opportunity for a candidate with experience in management and a real interest in social housing, who values the autonomy of working in a small and close knit organisation.
As estate manager, your main duties will be to:
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Give the TMO the strategy it needs to deliver an excellent housing service for residents.
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Ensure that the TMO is adequately and responsibly resourced.
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Ensure that the TMO complies with the Management Agreement signed with Camden Council, all applicable legislation, and current best practice.
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Provide effective day-to-day leadership, management and supervision of staff.
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Uphold a service culture which puts residents’ satisfaction at the heart of delivery.
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Ensure the effective delivery of the TMO’s housing management functions.
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Work in partnership with the committee to deliver continuous improvement and good value across all TMO managed and contracted services.
This could be you if you have:
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4 years+ experience of managing staff, and at least 2 years experience of reporting to a board;
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good knowledge of housing law or current issues relating to social housing;
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experience in procuring contracts and managing contractors;
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a proactive, can-do attitude, and an ability to motivate a team;
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excellent numerical and IT literacy, including a record of preparing and scrutinising budgets;
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Either a Level 4 Certificate in Housing, or an undergraduate degree (2:1 or above), and are prepared to enrol in the 1 year online Level 4 course by the Chartered Institute for Housing.
The TMO is prepared to fund the Level 4 course, and to support a bright manager with a successful track record of delivery to transition into social housing.
Please download the job description and person specification, and send your CV and Cover Letter by the closing date.
The client requests no contact from agencies or media sales.
Weekly Hours: Monday to Friday, 7.30am-3.30pm
Thamesmead, London SE28
Are you skilled in all things horticultural – from planting and maintaining flower beds, hedges and turf, to using power and manual garden tools? Do you have experience of supervising a small site-based team? If so, then Peabody has the perfect opportunity for you.
About Peabody
It started over 160 years ago with one man’s desire to improve the lives of poverty-stricken Londoners. Today, we have 107,000 homes and 220,000 residents across London and the Home Counties and around 20,000 care and support customers. But the desire remains the same – to create homes and communities where people can flourish. Join us as a Gardener and play your part in helping us make a positive difference to our residents’ lives.
What you’ll be doing
As a Peabody Senior Gardener, you’ll provide a high quality, customer-focused grounds service, supervising and allocating work to a team of Gardeners. Your many and varied duties will include organising on-site work, the provision of plant, equipment and tools including their use, maintenance and repairs, mowing, weeding, pruning, planting, litter and leaf removal, pest and disease control. You’ll be comfortable and skilled in operating and maintaining powered and manual hand tools and specialised plant and other equipment.
Put simply, if you’ve ever wanted a gardening job where you make a positive difference to people’s lives, this is it.
What we’re looking for
You’ll need to be physically able to carry out moderate to strenuous manual work and be committed to delivering an excellent customer experience – being easy, reliable and empathetic in the way you deal with customers and colleagues. If you have good literacy and basic numeracy skills, the ability to respond appropriately to emergencies and use your own initiative we want to hear from you.
Horticultural experience is essential, as is experience of team supervision and the ability to work outdoors in all weathers. A basic DBS and the flexibility to deal with out of hours emergencies when required and a valid UK driving licence are also essential.
Here are just a few of the benefits of working at Peabody:
- Flexible and hybrid working (depending on the role)
- Up to 30 days’ annual holiday plus bank holidays
- Competitive salaries that are benchmarked regularly against current market rates
- Two additional paid volunteering days each year
- Family friendly policies
- Flexible benefits scheme, including options for Healthcare, Dental care, Critical illness cover, vouchers, technology scheme and access to a discount portal
- 4 x Life Assurance
- Up to 10% pension contribution matched 1:1
So, if you want to help make a positive difference to the lives of our residents, here’s your chance. We’re waiting to hear from you.
Policy and Public Affairs Manager
Flexible location
28 hours per week
£31,000 - £33,000 per annum (pro rata)
Depending upon experience
The Policy and Public Affairs Manager leads a team of 3.9FTEs working on policy, research, public affairs and public campaigning. Everyone in Shelter Cymru is in the business of preventing homelessness, and you will be doing this by overseeing the policy and campaigning process to help us deliver positive change that makes an impact on the lives of the people we serve. If you are think you are up to this challenge, this may be the job for you.
The post’s location is flexible. The Campaigns team has adopted a hybrid working pattern, being based part of the week in one of Shelter Cymru’s offices around Wales.
Shelter Cymru offers a high level of support, a welcoming work environment and an excellent package of benefits – for further details of the key benefits available please visit the recruitment page of our website.
Closing date: 10am 30 April 2024
Interview date: w/c 13 May 2024
Shelter Cymru recruits based on merit and wants a workforce that reflects the diversity of individuals in housing need. We particularly welcome applications from Black, Asian and Minority Ethnic people who are currently under-represented within our workforce.
Are you experienced in implementing Health and Safety policies, knowledgeable about buildings and can be hands on as well as strategic – all while making a difference to families, children and young people experiencing homelessness? If so, then come and join us!
We are looking to recruit a Facilities Manager for our site in South Westminster. The site is one of our most important resources and enables us to provide accommodation for up to 39 young people as well as excellent services to homeless children, families and young people.
This is an exciting and varied role in our Central Services team that will partner closely with the Director of Finance and Operations. You will be responsible for delivering a safe and secure living environment for the young people in our Hostel and Supported living accommodation as well as ensuring that our offices are maintained to a high standard and provide a place of welcome to our clients. You will also act as the organisation’s health and safety officer and manage a budget of approximately £250k for facilities management.
Please refer to the job description for further information. In your cv and cover letter, please outline how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history.
We are committed to safeguarding and promoting the welfare of children. The Centre requires job applicants, staff and volunteers to complete a criminal records self-declaration and undertake a DBS check. This post requires an enhanced DBS check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Due to an internal promotion, we’ve got an excellent opportunity for a Contracts Manager to join our Housing Management team, to ensure high quality service delivery, focussing on getting things right first time and continuously improving the service.
Contracts Manager
Location: Birmingham, Bath Row, B15 1LZ
Salary: £50,600 per annum
Hours: 35 hours per week
Contract Type: Full Time, Permanent
The Role
You’ll lead on the procurement, management and monitoring of different service contracts across our business, from grounds maintenance to tree surgery! You’ll be developing and implementing contract management frameworks, as well as undertaking regular performance reviews.
Customer involvement is a key part of this role, gaining their insights and support when services are procured, and ongoing monitoring, through inspections and customer satisfaction. You’ll be responsible for ensuring customers are kept informed about performance and variations to contracts, as well liaising with customers to resolve issues and complaints. You’ll also be responsible for providing performance related data for internal and external reporting.
Our ideal candidate?
- You’ll be a customer-focussed individual with experience of developing and managing stakeholder relationships to provide high standards of service.
- You’ll have knowledge of communal / estates management services and budgets, contract management frameworks and financial controls.
- You’ll also have experience of managing others, as well as monitoring performance.
- Having knowledge and exposure to ensuring and enhancing compliance is key to this role, as well as being keen to continuously improve services.
- Managing approximately 15 contracts at different stages of their lifecycle, you’ll be highly organised, and be able to effectively manage competing priorities and deadlines.
- Ideally, you will have a sound knowledge of service charges and how these are calculated, although this is not essential.
We’re an organisation that values collaboration between our tenants, colleagues and contractors. You can therefore expect to work 3 days per week from a Midland Heart site, supplier site or onsite with tenants in the community.
Who are Midland Heart? We’re a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we’re here to develop your potential.
Applications close at midnight on Monday 8 April 20242024; however, the advert may close earlier, dependent on the volume of applications received. We plan to hold assessments on Wednesday 17 April 2024. If you cannot make this date, please specify this in your covering letter.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Please note, we are unable to accept applications without a Cover Letter.
We’re proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.
No agencies please.
Salary: £42,697.67 plus (£5023.71 London Weighting allowance, if applicable)
Contract length: Permanent
Location: Flexible – Home or office based
Hours: Full time, 37.5
Closing date: Sunday 14th April at 11:30pm
Are you a supporter focused Fundraiser or Direct Marketer? Do you want to work with one of the UK’s leading housing and homelessness charities and join the fight for home?
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
About the role and team
Working within the wider Supporter Acquisition and Retention teams, you will play a crucial role in creating engaging onboarding journeys for Shelter supporters, ensuring engagement is high throughout. You’ll be responsible for leading the strategic direction of the Individual Giving programme, making data-informed decisions to deliver outstanding supporter experiences.
Leading the team, and matrix managing other pipelines of work, you will be supported by the Head of Supporter Acquisition to deliver multiple projects concurrently. This role is crucial within the team, allowing the team to provide £20m of unrestricted income across Supporter Acquisition, Supporter Retention & Development, and Direct Dialogue.
About you
You will be an experienced Fundraiser, or have worked in a direct marketing environment, and be audience led and supporter centric.
You will also have:
- An understanding of how to develop engaging supporter journeys from point of recruitment
- Strong people skills, with the ability to work collaboratively and with flexibility
- Effective project and campaign management skills, with experience of managing multiple projects or campaigns at once
- Excellent influencing and negotiation skills, with the ability to build positive working relationships
- Effective management and leadership skills
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and responses to the following points of the ‘About you’ section of the job description listed below, please keep this to a maximum of three pages:
- You have experience working in a fundraising and/or direct marketing environment with a solid grasp of direct response, particularly in developing supporter journeys, onboarding and engagement
- You are audience led and supporter centric – dedicated to providing the best experience to Shelter supporters
- You have effective project and campaign management skills, able to manage multiple projects at once
- You have strong people skills, are highly collaborative, flexible, diplomatic and assertive with good influencing and negotiation skills and great at building positive working relationships quickly.
- You’re able to digest complex data and extract key insights to inform strategies and campaigns
Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
- We create change and align behind our strategy’
Any applications submitted without a supporting statement will not be considered.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. We are committed to offering fully flexible working to help all employees maintain work-life balance. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Head of Services
Salary: £50,000 per annum
Hours: Full Time - 37.5 hours per week (Flexible hours considered)
Location: Flexible - Presence on site in Luton is required for at least 2 thirds of the week
Closing Date: 22nd April 2024
Could you head up our services for people struggling against homelessness and exclusion across Bedfordshire and beyond?
NOAH is a charity which exists to create a fairer and more equitable society, where the immense value and potential of people experiencing poverty and disadvantage is realised. We prevent and relieve homelessness, specialising in supporting people facing multiple disadvantage.
We supported 2,514 individuals last year - with 623 people moving into more stable housing, 1,200 people receiving training or advice, and 96 people securing employment. 53% of those we supported were non-UK nationals.
We are looking for a motivated individual with a real passion for our mission of alleviating poverty and bringing hope to join our committed, talented, and friendly team as Head of Services. As a critical member of NOAH's Senior Management Team and as designated Safeguarding Lead, in this role, you will contribute to the long-term success of the charity by:
· Leading and developing high-quality homelessness support services
· Building and nurturing stakeholder relationships
· Consistently improving quality, impact, and safety within services
We are seeking a candidate with a proven track record overseeing statutory-funded and homelessness support services. The ability to operate at a senior and strategic level, drive organisational development and growth, and lead teams through change would be highly valued. A strong record of building and maintaining fruitful stakeholder relationships based on trust is crucial to realising our organisational goals. Excellent understanding of safeguarding legislation and best practice, as well as knowledge of the migrant support landscape and legislation, will be instrumental in our continued success.
Why NOAH
We have experienced significant growth in recent years, and this new role represents an exciting opportunity for us to further our service-led focus and strategic plans. These plans include expanding our support and advice services for migrants, establishing new social enterprises, launching services in Bucks and Herts, and replacing our Luton Welfare Centre. This role offers a platform for your professional growth and development as we embark on these exciting initiatives.
We are a values-driven and progressive charity at an important stage in our development. We would love to hear from you if our mission resonates and you share our aims.
How to apply
To apply please submit your CV and a cover letter which should indicate why you are interested in applying for this role and examples showing how you meet the selection criteria as detailed in the person specification.
The closing date for applications is Monday 22 April and longlisting interviews will take place shortly after. Interviews for shortlisted candidates will take place in the week beginning 6 May.
We want you to have every opportunity to demonstrate your skills, ability, and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Commitment to diversity
The charity are dedicated to running an organisation that is a true reflection of the communities they serve and believe that this will also enhance their ability to deliver the best services possible for the people they work with. They are committed to ensuring diversity across the organisation.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Are you ready to take the next step in your career supporting vulnerable people in Reading?
Housing First is an innovative approach to supporting the most, excluded and hard to reach clients. It focuses on finding housing first; and then addressing the issues that have contributed to an individual’s homelessness.
The Reading Housing First service aims to support hard to reach clients with complex needs; by sourcing independent tenancies and providing intensive support into long term accommodation. By adopting a flexible, creative and personalised approach, the service aims to support individuals to manage their tenancies in the community and rebuild their lives.
As the Housing First Coordinator you will have the opportunity to lead on the development and day-to-day delivery of the service, taking responsibility for line management, support and supervision of Housing First Workers and overseeing case management so they can provide intensive high quality support to their individual caseload of clients.
About you
We are looking for a motivated individual who is looking for an exciting step in their career. Working for 1 of the sectors ground-breaking initiatives to support and end to rough sleeping. If this sounds like you we encourage you to apply if you have:
- Experience managing complex and difficult situations in relations to people, some day to day management/supervision of staff or volunteers or willingness to develop these skills.
- Great communication skills, with the ability to network and build effective relationships with a variety people.
- Understanding of the issues involved in providing support to people with complex support needs including mental and physical health needs, substance dependency and who may be on low (or no) income.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 8 April 2024
Interview and assessments on 18 April 2024
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
BACKGROUND
Habitat for Humanity Great Britain (Habitat GB) is part of the global Habitat for Humanity Federation fighting global poverty and homelessness. We believe that a decent home helps to permanently break the cycle of poverty and allows families to achieve strength, stability, and self-reliance.
Purpose of The role
To support Habitat for Humanity GB’s (HFHGB) vision of a decent home for everyone, the Director of Development is accountable for leading the development, implementation and performance monitoring of our partnerships, resource mobilisation, communication, and engagement strategies. The Director of Development is also responsible for leading a high performing team to deliver those strategies, and working collaboratively across HFHGB, the international Habitat network (HFHI), and with external partners.
Key responsibilities include the development of Habitat for Humanity’s positioning, fundraising, engagement and strategic partnerships with individuals, trusts, foundations, and corporates, including funds that are blended with institutional and investment income. Strategies will be delivered in a way that is sustainable and high impact, always aligned with our strategy and Habitat for Humanity’s mission. Externally the role develops the profile and positioning of HFHGB as a creative impact partner in development, bringing in new relationships as well as maintaining existing. Development requires creative idea generation and strong collaboration with the wider HFH network as well as partners in the UK.
As a member of the Senior Leadership Team, the Director of Development works to ensure the impact, sustainability, diligence and productivity of the organisation, including engaging in organisational transformation, within the framework of a robust people and culture approach.
Main Responsibilities
1.Strategic development and leadership:
· Design, deliver and evaluate/adapt the partnerships and fundraising strategy, setting ambitious and achievable targets to increase impact, through growing income, mobilising other resources and increasing engagement for HFHGB.
· Design and deliver an impactful, opportunistic and responsive brand and communication extension strategy designed to grow the profile of HFHGB with key target audiences.
· Lead fundraising and partnership development across the organisation, leveraging the skills, networks and assets we have from across HFHGB and the Habitat Network to support our strategic goals.
· Maintain awareness of the relevant trends to inform organisational and team strategic planning. Create and maintain a learning culture which identifies opportunities to innovate and adapt.
· Engage with HFHI and the wider sector to inspire, innovate and influence the development of HFHGB partnerships and pro grammes, e.g. learning from other countries, joint approaches to multi-national and multi-stakeholder partnerships.
· Design, deliver and evaluate/adapt the communications and engagement strategy, focussing on activities which will enable HFHGB to deliver it’s strategy through impactful communication, increased brand, visibility, and cross-audience engagement.
2. Income and budget management, reporting and monitoring:
· Set quality standards and meaningful KPIs to encourage ownership and accountability within your team, and effectively monitor progress towards agreed targets.
· Work with the Director of Impact to oversee the active management of the prospect pipeline for the organisation, ensuring it is robust, strategically aligned, has a good spread across different income sources, and allows us to bring in the level and type of funding required.
· Be accountable for fundraising targets against agreed budgets, maintaining an excellent understanding of income (committed or expected).
· Work closely with the Director of Finance & Operations to track performance, and contribute to high quality reporting, income forecasting and budget management.
3. Leading external partnerships and relationships:
· Lead and model development activities with priority prospects, partners and influencers and work with the team to identify new income streams and opportunities.
· Lead and model productive partnering and relationships with Corporate partners, including the cultivation of new prospects.
· Act as senior relationship lead for prioritised high value relationships in coordination with other members of the team.
· Support relationship building with High-Net-Worth Individuals, Trusts and Foundations.
· Work closely with the Director of Impact and other colleagues to ensure the development of high-quality proposals, propositions and reports which leverage opportunities across institutional and non-institutional prospects and contribute to our credibility as a trusted and impactful organisation.
· Develop the profile and positioning of HFHGB in line with the strategic vision of a creative impact partner, among the public, media and supporters/prospects, through the development of resources, online presence and attendance at key events/networks.
· Ensure integrated stewardship, engagement and relationship development plans and activities for all supporters, and support for renewal and upgrade of engagement.
· Be responsive to external challenges as well as opportunities to raise the profile and impact of HFHGB.
4. Leadership and management:
· Lead a high performing and ambitious team, inspired to implement and grow the partnerships and fundraising strategy and the communication and engagement strategy.
· Manage, motivate and develop members of the team, with regular 1-2-1s, setting individual objectives, giving and receiving feedback, progressing people and plans.
· Develop, lead and focus the Development Team, its budget, activities and performance, to ensure the delivery against funding and impact targets.
· Role model our values in line with HFHGB’s inclusive approach to people and culture.
5. Organisational Leadership
· Support the National Director in leading the organisation to deliver HFHGB’s strategy and vision, acting as a collaborative and supportive member of a shared leadership team.
· As a member of the Senior Leadership Team, provide oversight of organisational priorities, productivity, performance, risk and due diligence.
· Be an active leader across the organisation, collaborating effectively with teams, and contributing fully to organisational wide initiatives and opportunities.
· Co-create ways of working to enable an adaptive, collaborative and high performing organisational team.
· Deputise for the National Director when required and represent HFHGB in national and international meetings and forums
Person Specification
· Expert knowledge of multiple fundraising streams, cultivating and stewarding strategic partnerships and best practice in prospect/business development.
· Proven track record of developing and leading innovative partnership and fundraising strategies which deliver ambitious targets.
· Substantial experience of developing audience-centric communication strategies and knowledge of diverse types of communication channels.
· Understanding of charity governance, relevant legal and accounting frameworks and compliance.
· Experience of working in a similar organisation, collaborating across teams and operating in a highly effective way across a diverse, networked structure.
· Significant and successful experience in senior management roles, encompassing strategic management and team leadership.
· Strong budget and financial management skills.
Skills and competencies:
· You have excellent interpersonal, influencing and networking skills and can communicate with impact across diverse audiences.
· You are a strategic, analytical and entrepreneurial thinker who is focussed on increasing impact in line with HFHGB’s mission.
· You are resilient, able to lead positively in a role which carries significant responsibility and requires you to prioritise effectively across multiple areas of work, problem solve and demonstrate strong organisational and planning skills.
· You are a values-led leader, who demonstrates integrity, respect for others and a commitment to equity, diversity and inclusion.
· You are an experienced manager, able to lead and inspire others, offering kind and constructive support to others enabling them to improve their impact and performance.
The role and responsibilities will be carried out in a way which reflects:
· HFHGB’s commitment to safeguarding children in accordance with the Safeguarding
Policy.
· A commitment to HFHGB’s vision, mission, values and approach.
· A commitment to effective management of risk, by operating within the Charity’s code of conduct, policies, procedures and controls and by carrying out the risk management and assurance responsibilities of the role as set out in relevant Policy and Procedures.
This is not intended to be an exhaustive list. Job descriptions may be subject to change.
Flexibility
HFHGB is seeking to rapidly expand its activities and impact to fight poverty across the world. This means that the organisation must be adaptable and flexible and have an ambitious, dynamic and flexible team. It is a requirement of the post holder to be flexible in terms of location (within reason), line management, and duties and responsibilities.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
Start your Habitat journey.
We want the recruitment process to give you the opportunity to share your skills and experience, and to find out more about Habitat. You are welcome to get in touch and arrange an informal chat with a member of the team before submitting an application. To apply for the role, please send us your CV and a cover letter telling us about yourself, how you meet the person specification, and your motivation for applying – we don’t expect this to be more than two sides of A4.
The deadline for applications is 08 April 2024 (at 11:59 pm).
Interviews will take place online from the week beginning 15th April 2024. Selected candidates will be contacted to agree a suitable time for interview.
Please note that we do not reimburse any expenses incurred during interviews.
We’d prefer to hear directly from applicants – we won’t be working with third party recruiters on this role.
This post profile is not set in stone. It gives insight into the main purpose of the role, and expected responsibilities, but it might be reviewed in the future to meet the changing requirements of Habitat for Humanity GB – any changes will be made in discussion with the post-holder.
Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguard our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of our code of conduct.
At Habitat for Humanity GB, we aim to build, develop and retain a talented workforce that represents a variety of backgrounds, skills and experiences. We welcome and actively encourage applications from anyone who feels they’d be a good fit for our organisation, regardless of race, religion, colour, age, sex, national origin, sexual orientation, gender identity, disability, neurodiversity or any other protected characteristics.
Unfortunately, because of high volume of applications we will not be able to contact unsuccessful applicants. If you haven’t heard from us within a month of the application deadline, please assume that your application has not been successful.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Good Shepherd has a long history of supporting the most disadvantaged people in Wolverhampton. Our mission is to end homelessness, support recovery, and create pathways out of poverty. We provide, food, practical support, 1-1 and group support for people who are homeless, have multiple complex needs, vulnerable families, and people on low incomes. We support people to obtain accommodation, move towards employment, access training or education and develop skills to build self-reliance.
We’re recruiting a Volunteer Coordinator to join our team in Wolverhampton, leading on the development and management of the Good Shepherd’s volunteering programme and corporate volunteer offer.
At the Good Shepherd we value lived experience. If you would like a copy of our policy on recruiting ex-offenders or want to discuss anything before applying then please contact us.
PLEASE NOTE CV'S WILL NOT BE ACCEPTED
The client requests no contact from agencies or media sales.
About the role:
Care Ashore are seeking their next Chief Executive Officer to lead the charity into an exciting phase of growth and beyond.
The Chief Executive role will enable and lead their team to ensure the charity delivers an excellent supported housing and welfare service to current and future beneficiaries, in line with its values, vision, mission and strategy.
The role will also have oversight of the effective management and development of our 250+ acre Estate, maximising the many and varied commercial opportunities presented by the Estate to support the charity’s work.
The Chief Executive is responsible for the overall management of the charity, supported by the wider staff team and working with the Board of Trustees to help them meet their responsibilities for the effective governance of the charity.
About you:
As a business leader, with a heart for the delivering impact and value to Care Ashore’s beneficiaries, you’ll bring an entrepreneurial mindset that will enable you to develop the vision and spot both the strategic opportunities to support the future of the organisation, as well as any key operational needs across the physical estate.
Ideally you will have gained your leadership skills in a sector that has cross over with the work that Care Ashore delivers such as care or estate management, however, it’s not essential. Alternatively, you may be wishing to take your track record of successful business experience and make the move into the charity sector, transferring your skills to enable Care Ashore to deliver even greater impact for it’s current and future beneficiaries.
You will be an empathetic leader, with the ability to connect with people from a range of different backgrounds and circumstances as well as the Care Ashore estate itself.
Whilst as the CEO you will have overall oversight of the charity and strategic direction, you will also have the opportunity to build a team of experts around you to help deliver its charitable objectives.
What we can offer you:
Salary: Circa £75,000-£85,000 per annum, negotiable dependant on experience.
Location: Working within the beautiful Springbok Estate in Surrey. Due to the need to be connected to the people and the estate as a key part of this role, you would be required to spend most or all of your working week on site. There is potential to work a day a week from home as needed.
Hours of work: You will be contracted hours are 37.5 hours per week, with time off in lieu for any extended working wok that may be needed as part of fulfilling the duties for this role.
Pension: Care Ashore will provide a pension contribution of 3% of salary; the employee will contribute a minimum of 5% of salary.
Holiday: 28 days annual leave plus Bank Holidays.
The appointment will be subject to a satisfactory DBS (Disclosure and Barring Service) check at enhanced level.
About Care Ashore
Care Ashore works to enhance the wellbeing and quality of life of those from the seafaring community who require our support.
Care Ashore provides a safe, supportive, accessible, homely, and stimulating community for seafarers and their dependants – for holidays, for respite, or as their short, medium or long-term home when they are in need. They provide accommodation and support for Merchant Seafarers and for former members of the Royal Navy, the Fleet Air Arm and others with a maritime link.
Alongside the charity operations, Care Ashore has a trading subsidiary generating essential income. The commercial element includes, industrial units, a glamping and caravan site, private rented sector accommodation and presents many other opportunities.
For more details and how to apply for the role, please click the apply button, where you can download our candidate application pack, which is available from our recruitment consultant’s website.
The closing date for applications is 9am on Friday 5 April 2024.
No agencies please.
The client requests no contact from agencies or media sales.
Are you passionate about making a lasting difference to the lives of vulnerable adults in Bristol?
This post is offered as a fixed term contract until 22 March 2025 (Maternity Cover)
St Mungo’s Assertive Contact & Engagement (ACE) Service works with people with mental health needs who are not actively engaged with other services, who face multiple barriers and engagement issues. The service operates across Bristol, running a variety of services including community one to one work, therapeutic groups and drop-ins, and training for other services.
As part of the management team, the Deputy Manager will play a key role in ensuring the ACE team provide a quality service, particularly to neglected groups and individuals, and who face complex barriers to accessing services. Key responsibilities in this role will be:
- Supporting the manager in the day-to-day development and management of the service.
- Line management of staff; offering motivation and supervision to deliver high quality service with a recovery-focused and person-centred approach.
- Working proactively and creatively with other partner organisations and stakeholders to ensure the best outcomes for our clients.
- This role will have an office based in Filwood South Bristol, with working from other sites also available.
About you
We are looking for a creative individual with experience of working with partner agencies and relevant stakeholders to deliver high quality outcome-focused services. You will also have:
- Experience of managing staff and volunteers in a fast-paced environment; or the willingness to develop these skills.
- The ability to effectively prioritise your own time and workload and come up with practical ideas to improve services.
- Excellent communication skills and the ability to build and maintain relationships with a variety of people.
- Flexibility is necessary for this post, as you may be required to work from various locations and work specific days of the week.
Above all, we are looking for someone committed to the overall aims of the service and working with a caring and person-centred approach.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 4 April 2024
Interview and assessments on: 17 and 19 April 2024
We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
About ICT at Hope into Action
ICT is critical to delivery of the Hope into Action vision of every church lovingly making a home for those experiencing homelessness. We have experienced rapid growth across the UK and are now in 35 towns. Our ICT provides a vital window for each town in the Hope into Action network of people, policies, document storage and training resources. Our internal ICT capacity is mission critical. Our first line helpdesk is outsourced. This role will take the lead on several key projects that will ready out ICT infrastructure for the next phase of growth.
About the role
Our ICT Network Lead is both a strategic and user-empowering role. For this role, you would be someone who is flexible with an ability to keep systems running smoothly whilst at the same time pursuing improvements.
Hope into Action has a strong culture of continual improvement and pursuing excellence. Working with the Head of Operations, you will immediately focus on the implementation of our HOPE Processes project to enable all our projects to realise significant efficiencies in managing significant numbers of processes connected to our houses, tenants, investors and donors.
Whilst progressing other projects, you will oversee the induction and training of new staff and franchise partners. You will manage the outsourcing of IT contracts, including help desk, finance, CRM databases, mobiles, landline, internet and printers / copiers. Oversee the on-going development of the SharePoint Online site as a robust efficient tool for day-to-day use. You will introduce new ways to monitor the satisfaction with ICT across the network and take responsibility for data security.
About you
We are looking for a self-motivated person with a passion for our work, tenants, staff, churches and mission. We employ people of hope where humility, a genuine desire to love and serve others, and strength of character are as important as any job description. This is reflected in our six core values: strength, hope, action, love, open ears (listening) and mutuality, or “Shalom” as we sometimes call them.
You will possess a wide range of IT and Management skills and be a problem solver and decision maker. You should be approachable and able to convey complex IT concepts to frontline staff. You should have great communication and people skills and be able to travel around other Hope into Action sites. You should have a passion for the homeless, churches and our vision & values.
We value diversity, and recognise that a diverse team will help us raise our performance in empowering those we serve. We are interested in your individual skills, strengths, knowledge and experience.
About us
We believe that everyone has the right to a home and churches have the power to meet the tragedy of homelessness in their community.
Starting 13 years ago, we have grown into a mature organisation working with over 100 churches running 110 homes for over 350 tenants.
We have won numerous awards both secular and Christian including from the Guardian newspaper, Homeless link and Centre for social Justice.
We provide not just shelter and housing know-how, but also the friendship of a church, we are passionate about harnessing the social, financial and spiritual power of churches to enact real change both in them and our tenants.
Our first home had a real heart for men coming out of prison. Homes are now available for a wide range of people experiencing homelessness: people in recovery from addiction, people sleeping rough, women and children fleeing domestic violence, people coming out of rehab, former prostitutes, refugees, those suffering mental health issues and survivors of human traffic
Roughly, 50% of our homes are in our ‘line-managed cities’ (Peterborough, Norwich, Nottingham, Cambridge), the other 50% are found across a further 30+ towns which we franchise into.
We encourage others to replicate our model through franchising. The tragedy of homelessness is in every community. Our vision is for every church to lovingly provide the homeless with a home.
Working at Hope into Action can be incredibly rewarding. We offer the opportunity to work in a supportive and flexible environment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
JOB DESCRIPTION & DUTIES
As a Corporate Fundraiser you be for planning, managing, implementing, and delivering the Corporate Income Generation Target. You will play a key and critical part in the Income Generation Team collaborating with the CCO and Head of Events, working with businesses who have already chosen to support Happy Days, whilst also generating support from new businesses. You will be passionate about the provision of care to the homeless and those in often severe crisis in our region. You will have an ability to inspire, motivate and empower those around you. We envisage the role will generate in excess of £150,000 per annum.
· BUSINESS LEAD PLANNING - Undertake a thorough review of existing business donors to date, identify gaps and priorities with the aim of developing a robust plan to deliver the targets.
· CORPORATE INCOME GENERATION - Generate £150,000+ per annum in funding. Build upon and maintain existing relationships with business supporters through company donations, entry into the Foundation Club, Sponsorship opportunities, employee fundraising and volunteering.
· INCOME STREAMS – Responsible for maintaining and developing the Foundation Club to a minimum of 100 members, selling sponsorship opportunities across events and assets.
· BUSINESSES - Research, identify and recruit new business, supporters, develop effective donor stewardship plans, ensuring all donations are thanked, valued, and fed back to.
· REPORTING – Produce weekly activity reports and monthly progress against the target plan for review by the CCO/CEO and Board of Trustees
· NETWORKING - Source innovative methods of engagement and fundraising to unlock support and reach new audiences.
· CORPORATE MARKETING - Write and produce compelling and persuasive proposals and pitches for to deliver to businesses cover the range of income areas.
· STEWARDSHIP - Build long term relationships with prospective and current supporters; Ensure stewardship plans for supporters (corporate, major donor, statutory) are implemented and develop strategies for new supporters that come on board
· GROWTH STRATEGY - To support the Income Generation Strategy for 23-26 to achieve the Charity growth plan and to transform the unrestricted funds to 80/20 % split.
- CORPORATE GIVERS – Build strong local networks and engage corporate givers to join our Foundation Club. Hold accountability for achieving the foundation club target.
- GENEROUS GIVERS – Accountability for income generation through Generous Givers. Developing strong relationships and build supporters of our work.
- BRAND VALUES – Represent the charity at external events in line with the charity values and brand guidelines.
- ADMINISTRATION – Completion of weekly contact report demonstrating income achieved, leads followed and contact with regular givers. Be able to complete and carry out administration duties relevant to the post to ensure that you can carry out your role appropriately and effectively.
- BUILD ENGAGEMENT - Source content from our bloggers and social media communities to help build engaging content for both the website and social media to feed in to our marketing lead.
- FUNDRAISING BEST PRACTICE - Ensure that all fundraising complies with all relevant codes and charity/fundraising laws, including the Code of Fundraising Practice, GDPR and industry best standards.
· SAFEGUARDING - Take responsibility for Safeguarding of employees, volunteers, and residents at events in line with the Safeguarding Policy and Procedures. Produce and act on relevant risk assessments for each event to Safeguard our people and manage risk.
Please note this is not a full and exhaustive list of duties and the post holder will be required to undertake additional tasks to conduct this role appropriately and effectively.
As travel will be necessary as part of this role it is essential you will have your own vehicle, hold a full, clean driving licence and be insured for work purposes.
You will be required to undergo a DBS check, please note that a conviction may not exclude candidates from appointment but will be considered as part of the recruitment process.
Your will be required to undertake Safeguarding Level 3 training within one week of commencing the role.
The client requests no contact from agencies or media sales.
Housing Ombudsman Case Manager
Location: Birmingham, Bath Row, B15 1LZ
Salary: £45,521 per annum
Hours: 35 hours per week
Contract Type: Permanent, Full Time
The Role
As a leading Housing organisation, we take pride in ensuring that our tenants receive the highest level of customer service whilst remaining focused on the changing regulatory landscape. Join us now as a Housing Ombudsman Case Manager where you’ll help us to improve customer experience and mitigate reputational risk.
This is a brand-new role we’ve created where you’ll liaise closely with Senior Leadership teams and the Housing Ombudsman to manage complex and involved complaints. This is a key role where the successful candidate will be imperative in thoroughly understanding legislation and regulations, overseeing compliance with regulatory requirements and ensuring outcomes are clearly audited.
As the Housing Ombudsman Case Manager, you’ll be responsible for:
- Collating and providing full case histories to the Housing Ombudsman.
- Ensuring compliance with evidence requests and delivering outcomes through partnership working with Senior Leadership teams.
- Capturing meaningful data and producing reports that outline the root cause of complaints.
- Developing action plans to lead the reduction of complaints and drive service improvement.
- Horizon scanning of the external environment to adapt working practices when managing complaints.
We’ll support you to enhance your case management skills by providing training with our legal partners, equipping you with the skills to manage cases effectively.
Our ideal candidate? We’re looking for an articulate individual with strong investigative skills and high attention to detail. Your application will also demonstrate the following skills and experience:
- You’ll have experience of managing complex legal or Ombudsman cases.
- You’ll have experience of producing robust reports for senior/board level audiences.
- You’ll have the ability to engage with senior stakeholders / Directors across the organisation to influence decision making and negotiate successful outcomes.
We’re a Smart Working organisation where you can expect to be present in the office for 3 days a week - in a role where effective collaboration with stakeholders across the business is key, this is important to us. We're also flexible to ensure you can meet and enjoy life’s challenges and opportunities throughout the year.
Who are Midland Heart? We’re a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return, you can be assured of a great place to work, where you’ll be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we’re here to develop your potential.
Closing date: Thursday 4th April 2024
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We’re proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.
No agencies please.