City of London, London
£31578 - £35086 per annum + plus London Allowance of £3,500
Job description

Closing Date: 14 February 2020

Interview Date: 25 & 26 February 2020

Contract Type: Permanent, Full time.

Here at Marie Curie we believe Everyone who is affected by dying, death and bereavement should have the best possible experience, and for that experience to reflect what is most important to them.

Our ambition is to make that happen and to help achieve this, we have developed an ambitious fundraising strategy, seeking to substantially increase our income. Having invested substantially in the development of our fundraising portfolio, we are seeking to ensure we maximise our working processes and relationships with our third-party service providers to make them as effective and efficient as possible.

Working from within the Fundraising Operations department, we are seeking a operational support manager with excellent stakeholder management, process performance management and account management skills. The post-holder will have a thorough understanding of Fundraising in general, as well as experience in fundraising processes and fundraising support areas.

The role holder will work closely with senior managers and stakeholders across our Fundraising teams and the wider organisation, to maximise relationships with existing third-party service providers, build lasting relationships with new providers and to establish and monitor quality control and quality standards for our third-party suppliers and assigned processes. They will support the maintenance and further development of standardised processes for outsourced fulfilment, response handling, payment processing, and third-party complaints management.

Every day of your life matters - from the first to the last. When you work for Marie Curie, you understand that better than ever. We're a passionate, committed and diverse team of more than 4,400 staff and 12,000 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance, and support, to help them get the most from the time they have left. Everyone knows our daffodil, but it's our warmth, creativity and care that touch lives. Here, we take the time to really get to know the people we care for and those who love them. And we do whatever it takes to give them the final days and hours they deserve.

This role may close early if a sufficient number of applications are received.

Please state in your covering letter your current salary and package.

More about Marie Curie
Marie Curie

Every day of your life matters - from the first to the last. When you work for Marie Curie, you understand that better than ever. We're a p... Read more

Posted on: 17 January 2020
Closed date: 13 February 2020
Job ref: 27647
Tags: Fundraising