Marketing Jobs

Location: Hybrid - Min two days on-site

We are delighted to be working in partnership with Mission Aviation Fellowship (MAF) to secure their new Digital Fundraising and Donor Acquistion Manager.

MAF is an inspiring Christian charity, utilising the power of light aircraft to bring help, hope, and healing to over 25 countries worldwide. For over 75 vibrant years, MAF aircraft have soared through challenging skies, conquering inaccessible terrains to serve as lifelines, transporting mission and development personnel, and delivering urgent aid and medical supplies to remote and isolated communities. As they continue to navigate these dynamic landscapes, they are on the lookout for a passionate and driven individual to join their supportive team as their Digital Fundraising & Donor Acquisition Manager.

As the new Digital Fundraising & Donor Acquisition Manager, you'll hold a vital role driving MAF’s digital fundraising endeavors and broadening its donor network. You will lead in crafting and executing digital campaign strategies, you'll deploy your expert skills in digital marketing, copywriting, and analytics. We are looking for someone who can captivate audiences, spur engagement, and foster meaningful connections. Through innovative approaches and data-driven insights, you'll strategically navigate the digital landscape, maximising MAF’s outreach and impact. This role offers a thrilling opportunity to shape the future of MAF’s fundraising efforts and propel its mission forward.

The successful candidate must be able to demonstrate:

• Development and management experience in digital marketing and donor acquisition
• Excellent copywriting skills
• Understanding of HTML, CSS, SEO marketing, Microsoft Office and Adobe Creative Suite
• Ability to analyse campaign performance metrics

If you're passionate about using your digital marketing skills to bring hope and transformation to communities in need, we'd be thrilled to hear from you!

For more information, please contact Nick Thomas, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.

*In accordance with the equality act 2010 it is a genuine occupational requirement that the post holder is a practicing Christian and in agreement with the MAF Statement of Faith.

Closing date for applications: Monday 20th May 2024

However, applications are being reviewed on a rolling basis, so please apply without delay to avoid disappointment.

A note from Charisma
Don’t feel like you meet all of the requirements?  We’d still love to chat, we’re a people first recruitment partner.  We specialise in charity recruitment with over 22 years’ experience working as a consultancy who support inspiring professionals find the perfect roles in transformational organisations

We are working with a prestigious institution in search of a Marketing & Communications Officer for a 2-month contract, commencing immediately.

Key Responsibilities:

• Collaborate with the Head of Marketing and Communications, as well as the Digital Marketing Executive and Membership Acquisition, focusing on marketing and communications, with a particular emphasis on media and the Magazine.

• Manage day-to-day communications operations, serving as the primary contact for media and communications enquiries.

• Develop engaging copy and content for the Library’s member-focused communications, including the member magazine, newsletters, and notices.

• Support the production of the member magazine, working alongside the external producer under the guidance of the Head of Marketing and Communications.

• Collaborate with team members to generate ideas and content for the magazine and other communication channels.

• Create engaging content for newsletters using e-marketing software.

• Develop persuasive copy to enhance membership recruitment and retention efforts.

• Collaborate with the membership administration team to enhance induction and retention communications.

• Produce copy for printed materials.

• Generate reports on media and communications activities, working with the Head of Marketing and Communications to identify opportunities for improvement to achieve targets and enhance ROI.

• Support the marketing and communication of projects and new initiatives.

Candidate Profile:

• Experience in crafting engaging and clear copy for both print and digital platforms.

• Excellent written and verbal communication skills.

• Demonstrable experience in assisting with writing and placing stories in the press.

What We Offer:

• A 2-month interim position.

• Competitive hourly rate of £17.50.

• A hybrid work model, with 3 days per week in their central London office.

• Immediate start.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Press Officer 

London (Hybrid)

£60,268 per annum including London Weighting rising incrementally to £62,382 per annum

Do you have a great eye for a story and are keen to win for working people?

Our client is looking for a Press Officer to join one of the busiest press teams in the country.

This is a senior position, with significant responsibility, and would suit someone who brings a wealth of experience of media relations.

You’ll be joining a campaigns department that runs numerous high-profile campaigns every year, secures extensive media coverage and supports their General Secretary to demand change for working people.

In this general election year, unions will be out there fighting for jobs and for a New Deal for Working People.

What experience, skills, knowledge and understanding do you need?

• You’ll be able to spot a news angle and respond within minutes to breaking events
• You’ll have great judgement and be able to take the initiative
• You’ll share their trade union and antiracist values

They welcome applications from any candidate but are particularly keen to receive applications from Black, Asian and minority ethnic candidates, who are underrepresented at this grade in the organisation

The closing date for completed applications for this post is 12 noon on Wednesday 8 May 2024. Th

First stage Interviews will be held online on Thursday 30 May 2024 with second stage in-person interviews on Wednesday 5 June 2024

Prospectus is delighted to be partnering with The Natural History Museum in the recruitment of their new Marketing Manager. This role is offered on a permanent full-time basis and operates a flexible hybrid working model.The Natural History Museum is a world-class visitor attraction and leading science research centre, caring for more than 80 million objects spanning billions of years and welcome more than five million visitors annually and 16 million visits to our website.   

The Marketing Manager will be responsible for creating and delivering the marketing campaigns for the Museum’s exhibitions and events to achieve visitor and income targets, particularly the annual Wildlife Photographer of the Year exhibition. Furthermore, you will manage and motivate the Marketing Executive to develop and implement specific marketing activity for a range of Museum self-generated income businesses and activities including commercial events, licencing, and publishing, delivering to target, budget and schedule.

Additionally, you will lead on paid search marketing for the Museum. This includes, setting the plan, supporting the wider team in delivery, analysing, and reporting on overall results, supporting the team to improve knowledge, and understanding of paid search and driving constant improvements in return on investment.  

The Marketing Manager will work collaboratively with colleagues across the Museum including Commercial & Visitor Experience, Marketing, Digital Content, Media and PR and Membership to ensure a joined-up campaign approach. Ultimately, in this role you will combine hands-on delivery of campaigns with data-informed planning, stakeholder engagement and budget management.

To be successful in this role, you will need to have a proven track record of creating and delivering innovative marketing campaigns from ideas generation, content creation, media planning, bought and owned media delivery. As well as experience in writing and delivering engaging content for email and social.This is an exciting opportunity to join a dynamic and supportive working environment supporting a great cause.

At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.

We're delighted to be collaborating with a distinguished membership association in search of a Brand and Operations Coordinator for an interim period of 3-6 months.

Key Responsibilities:

• Manage the Digital Asset Management tool, ensuring timely updates of brand assets and guidance for staff and fellows.
• Conduct induction training on the Digital Asset Management tool and brand for new and existing staff members, maintaining a comprehensive training database.
• Collaborate with internal teams and external experts to audit and implement best practices across the organisation.
• Approve brand reviews for various organisational outputs, adhering to visual and tone of voice guidelines.
• Conduct annual brand tracker surveys in partnership with the Senior Insights and Database Manager, sharing insights to boost brand awareness.
• Ensure consistent application of top-tier organisational messaging across all channels, supporting updates through thorough auditing and project implementation.
• Regularly review and update brand and editorial guidelines in collaboration with the team.
• Oversee co-branding initiatives, implementing a structured tracking and approval process.

Candidate Profile:

• Proven experience in data-driven marketing performance analysis.
• Strong background in brand management and stakeholder collaboration.
• Proficient in training and leading change initiatives.
• Effective planning and resource management skills.
• Familiarity with CRM, campaign planning, and social media management tools.
• Experience in auditing and implementing organisational recommendations.
• Solid understanding of marketing operations, inbound marketing, and digital analytics.
• Expertise in digital asset management systems.

What We Offer:

• Interim position spanning 3-6 months.
• Competitive salary up to £28,000 pro-rata.
• Hybrid work model, with 2-3 days in our central London office.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Are you fresh into your marketing career and brimming with ideas?Do you want to make a real impact on people’s lives? 

Dot Dot Dot Property are looking for an enthusiastic marketing assistant to join their team. Dot Dot Dot is a social enterprise whose mission is to get people housed by turning empty buildings into temporary homes. The property owner gets security, the residents get inexpensive housing, and the community benefits from dedicated volunteers. It’s a positive cycle that helps communities flourish!

Please note this is a full time permanent position being offered on a hybrid working basis (2 days a week).

The role has a dual focus - you’ll support the marketing team to create a multi-channel sales and marketing plan to attract clients and guardians to Dot Dot Dot, and funnel people through the applications process. The marketing assistant will work closely with the applications coordinator to educate and engage people about both guardianship and Dot Dot Dot.

This role is integral to the success of the property viewings, delivering information to the sales team, and finding new property owners. The marketing assistant will also support social media campaigns, content creation and collate business development data to spot trends. In this role you will benefit from a pleasant, friendly company environment and make a real difference to people’s lives. 

The right candidate for the role will have knowledge across marketing, communications and sales. You will possess excellent written and verbal communication skills, and ideally have experience in supporting a diverse set of projects. You will be able to work using your own initiative and have the self motivation to achieve good outcomes. 

Applications are being reviewed on a rolling basis. 

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

In order to apply please, submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call to brief you on the role.

We're delighted to be supporting NSPCC, an incredible organisation with the mission to end cruelty to children in the UK. Leading on the recruitment of their next Senior Marketing Business Partner position, we're excited to speak to skilled marketing professionals from within and outside of the charity sector who can support the development, delivery and optimisation of the paid marketing strategy across a variety of campaigns. You'll work collaboratively with stakeholder and partner teams to reach and engage priority audiences.

Senior Marketing Business Partner

Contract: Interim one year contract

Location: This can be home based anywhere in the UK or a hybrid role with one day per week in the London office

Salary: £32,203 - £36,595 per annum plus either £500 home working allowance, or £3,666 London based allowance depending on contract

Closing date for applications: ASAP

In order to carry out its charitable work and achieve its strategic objectives, the NSPCC must communicate efficiently and effectively with the maximum possible impact, relevance and emotional resonance to engage all key audiences including supporters, professionals, service users, volunteers and the public across a variety of offline and online channels (paid, owned and earned).

This is a fantastic opportunity to join the NSPCC's talented Marketing and Planning to reach and engage priority audiences by delivering best in class marketing, encouraging them to do, give or learn. Core responsibilities within the role will include:

• Collaborate with stakeholder teams to deliver to strategic objectives by planning, delivering and reporting to best in class marketing solutions.
• Help teams to navigate the Marketing and Planning and Brand and Content departments and find the right expertise at each stage of the campaign.
• Leverage data and insight to feed into campaign planning, briefing and development.
• Project manage campaign work with internal and external stakeholders in delivering, optimising and reporting on campaigns in line with agreed key performance indicators, service level agreements and objectives.
• Lead on the delivery of engaging content for the NSPCC website and other marketing assets for our key audiences that is consistent with brand and style guidelines and accessible for online readers.
• Be flexible in supporting and responding to changing priorities as the remit of Marketing and Planning department evolves.

This is such a fantastic opportunity for someone with the following skills and experience:

• The ability to translate marketing strategies and propositions into best-in-class marketing, engagement, acquisition and fundraising messages
• Highly skilled in understanding marketing principles and practices, with a commitment to continuous learning and development.
• Able to plan, execute and track an omnichannel marketing strategy to secure and improve market position in a competitive, mature market.
• Strong project management and stakeholder skills
• Strong creative judgement and ability to articulate and deliver feedback.
• Effective interpersonal skills to work well as part of a team, give support to and recognise expertise in others.
• Highly developed written and verbal communication skills to understand, interpret and present complex information in a clear, confident and persuasive way for a range of audiences.
• Proven ability of demonstrating initiative and creativity to come up with new ideas and achieve desired outcomes.

If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance.

Charity People and actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

We reserve the right to close the vacancy early if we receive a high volume of applications.

We are seeking a creative high value fundraiser who will lead the strategic growth and innovation of the Friends and Patrons programmes. Established 6 years ago, the schemes have seen impressive growth and now bring in almost £1million per year. There is still huge potential for development, expansion and innovation.

You will be an ambitious individual with a background in managing mid- and high-value membership schemes. With a focus on stewardship, cultivation events, and collaboration with the rest of the Philanthropy team, you’ll drive engagement and uplift donors.

As Friends and Patrons Manager, you will:

• Lead the strategic development of the Friends and Patrons programme, with a focus on innovation and driving growth
• Oversee the stewardship journeys of Friends and Patrons (£55 to £20,000), with a portfolio of your own donors giving at the higher level
• Responsible for day to day management of the Royal Albert Hall America Patron Scheme
• Work with the Executive Events Manager to deliver an engaging programme of cultivation and recruitment events
• Work closely with the rest of the Philanthropy team to identify opportunities to uplift donors and secure major gifts
• Provide leadership and support to the Friends and Patrons Officer and the Friends and Patrons Coordinator

Ideal skills and experience: 

• Demonstrable experience of managing and developing mid and high value patron schemes, donor giving circles or equivalent
• Experience testing and implementing creative fundraising strategies to engage donors with and grow income from membership schemes
• Exceptional interpersonal and relationship-building skills, with ability to engage with a wide range of stakeholders of all levels
• Line management experience, and keen interest in motivating and developing direct reports
• A creative flare, team player, proactive and ambitious
• Passion for the arts, sciences and the work of the Royal Albert Hall

Hybrid working, 3-4dpw in Royal Albert Hall, Kensington office. This role will require occasional evening and weekend work in line with the Hall’s events programme, in particular those attended by your donors and prospects.

Use your communications, marketing and fundraising leadership to inspire support for some of the world’s most valuable habitats. 

The world is waking up to the power of nature-rich wetlands. In this incredible space where water and land meet, lies a solution to a climate in crisis and biodiversity being in freefall.

Not only do 40% of the world’s wildlife depend on wetlands, but our lives do too. This is why here, at WWT, we are on a mission to restore wetlands and unlock their power.

Central to our new “Wetlands are the Way 2030” strategy is an ambitious goal to raise the profile of wetlands by developing a bolder and fresher voice and inspire a movement of people to take action in a way that is right for them.

With world leading scientific expertise and more than 1m visitors to our sites we have the platform to do this.

We now seek an outstanding strategic communications and marketing leader who will bring energy, strong team ethic and disciplined focus to a talented team of 65 and help galvanise a public who are waking up to the wonder and value of nature.

If this vision inspires you and you want to make a difference to the planet through your communications and marketing expertise we would love to hear from you.

For more details including how to apply please see the job pack. Closing date 2nd May.

About us

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

Role Overview:
The Talent Set is thrilled to be working with a fabulous social welfare charity as they search for a Marketing Officer to support them for a 6-month FTC.

As the Marketing Officer, you'll assist the Campaigns and Communications Manager in crafting and executing marketing plans across digital and offline channels. Collaborate with internal teams to effectively communicate with external audiences, delivering impactful campaigns and digital marketing initiatives.

Key Responsibilities:

• Support the Brand and Communications team in planning, delivering, and analysing marketing activities and campaigns across various channels, including social media, email marketing, paid search, and other digital and offline platforms.
• Act as the Brand custodian, ensuring consistent application of brand guidelines across all content and campaigns, and assisting colleagues in understanding and implementing these guidelines.
• Create engaging online and offline content, including photography, video, copywriting, and design, collaborating with external freelancers and agencies as needed.
• Manage social media and email calendars, maintaining up-to-date content planners for weekly planning meetings and ensuring a balanced mix of topics and calls to action.
• Oversee the day-to-day operation of The organisation social media accounts, including content creation, scheduling, and responding to comments and messages.
• Implement organic and paid social media campaigns with clear objectives and maintain consistent and compelling brand representation across all marketing materials and communications.

Person Specification:

• Proficiency in Microsoft Office, Google Apps, Trello, and other collaborative tools.
• Experience with Adobe Creative Suite, Canva, and other content creation applications.
• Familiarity with social media platforms such as Meta, LinkedIn, YouTube, and TikTok, with a willingness to learn new platforms.
• Strong copywriting skills adaptable to various audiences.
• Experience in reporting and evaluating communications or marketing activities using in-platform reporting and Google Analytics.
• Familiarity with CRM systems, Mailchimp, or similar e-commerce platforms.
• Experience in delivering marketing and communications plans across social media, email marketing, and web channels.
• Ability to create original content and curate content for owned and third-party channels.
• Demonstrated ability to build strong relationships across multiple teams and collaborate effectively to solve problems.
• Excellent written and oral communication skills, with the ability to communicate effectively in various styles and formats.
• Confidence to offer insights, expertise, and support to colleagues and provide regular feedback to supervisors.
• Commitment to creating a positive working environment that upholds equality and diversity.
• Strong time management and organisation skills, with the ability to work well under pressure.
• Proven ability to stay updated with and adapt to changes in marketing trends and communications technology.

What’s On Offer:

• A hybrid working pattern with just 1-day per-week at the organisation’s Central London location.
• A 6-month fixed term contract with an end of April start date.
• A very salary of just over £31,500 pro-rata.
• An opportunity to work for an established organisation that provides incredible support to those in need.

Interested?
To apply, please submit your CV demonstrating your suitability for this role 

Commitment to Diversity:
The Talent Set and our partner charity are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

The Talent Set are excited to have partnered with a fab charity who are looking for a Brand Marketing Manager to join their Marketing & Communications department. You will play a key role in managing the development, delivery and measurement of integrated multi-channel brand and campaign activity.

Key responsibilities

• Manage the development, delivery and evaluation of the new brand platform and campaigns.
• Support the roll out of the brand platform across the charity.
• Develop and implement media plans and creative assets for campaigns.
• Lead day-to-day relationships with media and creative agencies.
• Line manage the Brand Marketing Officer.
• Manage budgeting, forecasting and phasing of spend.
• Stay abreast of the latest consumer and marketing trends.

You will need:

• Significant experience of integrated campaign delivery and measurement.
• Experience of working with high-profile brands to develop and implement brand marketing strategies.
• A strong understanding of the media landscape.
• Excellent communication, interpersonal and consultative skills.
• The ability to prioritise and deliver high quality work under pressure.
• Financial acumen and experience managing budgets.

What's on offer:

• This is a temporary contract for 6 months starting before the end of April

• a salary of c.£46,000

• Hybrid working, London

Are You Ready to Make a Real Impact? Apply Now! 

Commitment to Diversity:
The Talent Set and our partner charity are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process

Charity People is delighted to be working exclusively with National Numeracy to recruit for a Campaign Manager to join their talented External Relations team and lead their award-winning campaigns, including National Numeracy Day.

You'll be joining the only independent charity in the UK dedicated to improving the nation's numeracy at a time when the profile of our charity and the numeracy issue is rising, particularly as the government begins to roll out a £560 million numeracy programme. As such, this is a fantastic opportunity within a small but ambitious and dynamic organisation making a real difference to people's lives and livelihoods.

Post: Numeracy Campaign Manager
Location: The charity offers a very flexible approach to working and this role can be undertaken on a hybrid working from home and office basis, with at least one day per quarter in the Brighton office. Applications from across the UK are welcomed.
Working Hours: Full time
Salary: £40,280

With a focus on driving public awareness of and engagement with the organisation's services, the Numeracy Campaign Manager will be responsible for delivering creative and results-driven campaigns that engage audiences, communities and organisations with the benefits of improving number confidence.

From honing campaign strategy to sparking collaboration with external organisations, individuals and ambassadors as well as delivering creative and engaging content this is a key role at the organisation and will play a pivotal role in how the organisation is viewed by the public and its partners.

About the role:

• Devise and deliver the campaigns strategy, reviewing and honing as necessary
• Deliver the organisation's annual awareness day, National Numeracy Day, and other campaigns, such as Number Confidence Week, throughout the year
• Lead and deliver events, content, celebrity activity, case studies, media and marketing for campaigns throughout the year
• Lead and deliver great collaborations with external organisations to further the organisation's campaign and charity aims
• Work with the Events & Celebrity Liaison Manager to ensure the positive engagement of current celebrity ambassadors with campaigns, and the development of new influencer relationships
• Oversee the campaign production process, ensuring timely delivery and smooth running across the campaign
• Build and maintain effective relationships across the organisation and with external stakeholders including the public, the media, funders and other partners
• Support the Head of Communications in managing the work of the team to deliver campaigns throughout the year
• Work with the Digital Engagement Manager to develop excellent digital marketing, web, email marketing, user experience, and content strategies for the campaign
• Continually improve the effectiveness of the organisation's campaigns, paying attention to measurement, evaluation and learning for evidence-based improvement and work with Data Team to ensure campaigns bring measurable impact

About you:

National Numeracy is looking for someone who is highly motivated with bags of initiative. Experience in the charity sector is not necessary, as long as you can show that you have relevant transferable skills and an understanding of what it takes to lead successful campaigns.

We'd love to hear from you if you have the following skills and experience:

• Proven experience of devising and delivering marketing campaigns
• Proven experience of managing complex projects, deadlines and workloads
• Ability to spot and cultivate collaborative opportunities
• Ability to work collaboratively with senior stakeholders and celebrities
• Ability to create simple, compelling messaging and narratives from complex information
• Experience of budget management
• Outstanding written and verbal communication skills and attention to detail
• Ability to build and maintain effective relationships across the organisation and with external stakeholders
• Desire to represent the charity as a spokesperson and at external events.
• Ability to prioritise and manage a varied workload as well as being highly organised and flexible in your approach

Key Dates

• Closing date for applications: Sunday 28th April
• First interviews: week commencing 6th May
• Second interviews: week commencing 13th May

If you'd like to be considered for this role please send your CV Alice at Charity People to have an initial chat about the position.

Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), race, religion or belief, gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

The Talent Set are delighted to be working with Pancreatic Cancer UK to find their Supporter Experience Manager.

The charity offers a flexible working environment, with hybrid working from their London office.

As Supporter Experience Manager, you will help us to champion and improve audience experience across the charity, including our support services, fundraising, campaigns, and marketing activity. You’ll focus on mapping, developing, managing, and analysing a matrix of multi-channel journeys with the overall goal of increasing impact, deepening engagement and loyalty, and driving up income.

You will be reporting into the Senior Marketing Manager and will work closely with teams across the organisation to showcase key insights and make actionable recommendations, considering how objectives, content, channels, and targeting can best be used to optimise the audience experience.

Key Responsibilities:

· Audit all our current audience journeys, identifying the key KPIs for each and analysing how well the journeys are achieving their aims.

· Use data analysis to identify where audiences experience could be improved (e.g. overlapping communications, pain points) and highlighting where good practice exists.

· Prioritise journey development based on organisational goals and impact vs input, balancing quick wins with longer-term improvements.

· Working with teams across the organisation, showcase key insights and make actionable recommendations to both our journey matrix and individual journeys, considering how objectives, content, channels, and targeting can best be used to optimise the audience experience.

· Contribute to, and help to implement, new processes so we can better plan and manage individual journeys, as well as our journey matrix.

· Run workshops, training sessions and consultation meetings where appropriate that help teams to make journey improvements and transition to a more audience-centred way or working.

· Influence internal stakeholders to see the benefit of leaving behind a product-only mindset and expanding their view to better meet the needs of our different audience segments.

Person Specification:

· Experience of working in an audience experience-focussed role in a similar sized organisation - mapping, planning, measuring and optimising audience journeys.

· Experience of working within a marketing team to deliver communications and creative content to range of audiences across a range of channels.

· Experience of analysing various forms of audience insights to develop tangible actions for teams to apply to individual journeys, as well as the journey matrix.

· Experience at championing the audience voice and encouraging teams to shift to a more audience-centred way.

· Experience of creating and improving processes to better plan, manage and evaluate audience journeys.

· Strong project management skills with the ability to work with cross[1]functional project groups and programmes.

· Excellent interpersonal skills with the ability to build good working relationships with, and influence, internal and external stakeholders.

· Excellent data literacy and numeracy skills.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

The Talent Set are delighted to be working with Turn2us to recruit their Head of Brand & Communications.

The charity offers a flexible working environment, with hybrid working from their London office.

The Head of Brand and Communications is responsible for developing and delivering Turn2us’ branding and external communications strategy, including media relations, social media, content marketing and work with influencers.
The team will focus on insight, targeted campaigns, audience development, the amplification of the voices of those for whom Turnus exists and raising the profile of the charity and its work. The work will be collaborative with other departments.

​​​​​​​
Key Responsibilities:

 

• As brand guardian ensure that the brand’s values, messaging and visual identity are consistently represented across all touchpoints and throughout the organisation, including maintaining high standards of quality for all branded materials and manage the use of all communications suppliers for Turn2us.
• Lead the organisation’s accumulation of insights about stakeholders' experiences of Turn2us and lead the charity’s continued development of the brand’s articulation.
• Support internal stakeholders, including Elizabeth Finn Homes, partners, and funders on the brand’s values, identity, and guidelines through training, inductions and up-to-date brand guidelines.
• Collaboratively develop Turn2us’ marketing and communications strategy and develop an annual calendar of activity in harmony with our work, vision, purpose, values and strategy.
• Develop and manage our traditional and social media presence as well as developing profile through collaboration with key influencers, editors and journalists.
• In partnership with the Head of Supporter Engagement and the Head of Policy and Influence, plan and execute content marketing campaigns, including creating and distributing digital content including blog posts, articles, videos and infographics.
• Plan and lead the delivery of key publications and events including the Annual Report and stakeholder engagement events.
• Define, develop and implement national campaigns aimed at key poverty issues in order to raise awareness of the charity’s services.
• Work in coalition with a range of stakeholders to drive greater impact for awareness and understanding of key issues for people facing financial insecurity.
• Provide inspiring leadership and support to the Communications team, creating a high performing culture to ensure the successful delivery of department and organisational objectives.

Person Specification:
 

• Background and professional experience in Media, Digital & MarComms.
• Experience of setting strategy, managing, and creating budgets, and regular reporting outcomes against KPIs.
• Experience of developing creative content campaigns across multiple channels to drive engagement and social change.
• Proven experience of leading, managing, and retaining a team of exceptional talent as well as creating a culture of innovation and a commitment to achieving results.
• Strong interpersonal and team management skills.
• Strong editorial and writing skills.
• Project management and planning skills across teams.
• Evidence of a strong news sense with a proven track record of successfully developing news stories and strategic use of social media.
• Demonstrable experience of developing a strategy and identifying opportunities for celebrity supporters and influencers to support organisation-wide marketing strategies.
• Understanding of brand management.
• Crisis communications.
• Budget management and control.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.