Head Of Development Jobs

Charity People is delighted to be partnering with Smart Energy GB to recruit an interim Head of Specialist Audiences to lead the high performing team responsible for building marketing partnerships to increase sign up to smart meters across the UK, ultimately paving the way to a smarter, more energy efficient future.

Smart Energy GB is undertaking a significant, nationwide project to roll out smart meters to every British home, endeavouring to transform the way Brits buy and use energy. This is an opportunity to be involved in one of the biggest technological and infrastructural investments of our time; over 60% of British homes have already converted, but Smart Energy have the ambitious goal of ensuring every home in Britain has this smart meter installed. This is a great time to join a project which benefits both individual households and the environment.

Salary: £74,000 to £76,000
Location: Hybrid working, ideally in the London (SE1) office a minimum of 2 days per week
Contract: Interim one year contract position
Deadline: Applications are being reviewed on an ongoing basis

As Head of Specialist Audiences you will be responsible for playing an important role in the campaign as part of the marketing leadership team; you will lead the partnerships team and the organisation's approach to engaging customers in vulnerable circumstances using third parties. You will champion these audiences internally and ensure that the organisation achieves maximum return on investment from its partnership marketing programme.

This is a fantastic opportunity to work within a high-performing team, generating excellent partnerships and delivering a programme that can engage with a range of organisations, from national brands to local communities. You will do this as part of a team who value teamwork, communication and creativity in a role that incorporates marketing, business development, and relationship management of core current partners.

Key responsibilities within the role will include:

• Lead on the delivery of omni-channel campaigns to engage customers in vulnerable circumstances, using your leadership skills to influence both internal and external stakeholders to meet the strategic objectives of the campaigns
• Lead the development of the annual plan and budget for partnerships including prioritising investment decisions based on data insight
• Identify key strategic partners nationally and regionally and a structure for ensuring manageable delivery via national, regional or local organisations
• Be the organisation's senior point of contact for partner organisations, ensuring that both parties are happy and getting what they need from the work being delivered together
• Identify the assets required to support partners and ensure that a system is in place for partners to access appropriate assets and information to support their communications about smart meters
• Ensure that partners have in place appropriate service level agreements
• Ensure that the service, organisational and operational requirements of the programme are implemented effectively, including appropriate risk and change management
• Develop positive and productive working relationships with diverse stakeholders who are responsible for vulnerable customers (including vulnerable customer experts from the UK's energy companies, Energy charities and the UK Government)
• Prepare reports and presentations on budgets, effectiveness and strategies and present to the Senior Leadership Team and key stakeholders if, and when, required
• Work closely with the Insight team to ensure that an effectiveness tracking framework is in place to monitor and report partnership activity and success
• Work closely with other Heads of across Marketing and other directorates to ensure that work with partners and stakeholders is aligned
• Be a full member of the management group and play a positive and proactive role in the management of our organisation and campaign
• Line management of two Senior Partnership Marketing Managers with a responsibility for their continuous development

We'd love to see applications from individuals with the following skills and experience:

• An understanding of specialist audience partnership strategies and experience of delivering partnership marketing
• Experience of managing complex, high-value programmes within deadlines and budgets
• Experience of briefing creative, media, and social agencies, to develop paid activity aimed at specialist audiences
• You will have developed, managed and evaluated successful partnerships
• Excellent at building and managing relationships with a wide range of stakeholders and partners
• Experience of putting benchmarks and key performance indicators in place to ensure campaign/project delivery

Desirable, but not essential is:

• A track record of developing detailed project plans and the ability to demonstrate high levels of programme and external supplier/service management and project delivery
• Appreciation of the objectives and activities of Smart Energy GB
• Appreciate the diversity of the people and communities of Great Britain and embrace this diversity in your approach to work

Please reach out to Alice Wood at Charity People today (ideally with a copy of your CV or profile) to get the process started. If your experience matches what we're looking for, we'll be in touch to arrange a phone or video call.

We want you to have every opportunity to demonstrate your skills, ability, and potential. Please contact us if you require any assistance or adjustment so that we can help ensure the application process works for you.

For over thirty years, we've recruited extraordinarily talented people into rewarding and vital positions on behalf of some of the biggest and smallest non-profit organisations in the UK and internationally. We also work in partnership with organisations that support diversity in the workplace, recognising the need for continual diverse partnerships in our work. We're proud to be the chosen recruitment partner for many Charities, Universities, Membership bodies and Institutes.

Individual Giving & Engagement Manager, an excellent opportunity to join an ambitious, growing, and vital medical research Charity, based in Central London. Hybrid working; 2 days per week office based, 3 days per week working from home.

Are you a highly skilled and experienced Senior Individual Giving Fundraiser, looking for a role where you can make a significant impact to an Individual Giving program, and join an ambitious Fundraising team?

Due to heavy investment and ambitious growth plans across Individual Giving & Engagement, this newly created role will play a pivotal role in achieving key objectives and income targets across the Individual Giving & Engagement program.

As the Individual Giving & Engagement Manager, reporting to the Head of Individual Giving & Engagement, working closely with the Supporter Engagement Manager and Digital Marketing Officer and wider marketing team, you will be responsible for a portfolio of Individual Giving & Engagement products across single, regular, prize-led, payroll, legacy and in-memory giving.

You will be responsible for the management of these products and campaigns, the planning and implementation of these campaigns in consultation with the Head of Individual Giving & Engagement. You will lead on the management and development of projects and campaigns to acquire and increase the value and loyalty of new and existing supporters across both digital and direct channels.

Key Responsibilities:

• Strategy: In collaboration with the Head of Individual Giving and Engagement, develop a strategy for your portfolio of Individual Giving & Engagement campaigns and projects. Contribute to the overall annual planning process and the direction for the Individual Giving & Engagement programme across cash giving, regular giving, prize-led, legacy and in-memory products and channels.
• Planning; Work with the Head of Individual Giving and Engagement and Supporter Engagement Manager on the development of the acquisition programmes inc., contact, engagement, and lead generation strategies.
• Innovation & Product Development; Manage a continuous test and learn cycle of new channels based on audience insight and sector learnings and trends.
• Internal Stakeholder relationships: Brief, monitor and manage internal stakeholders’ relationships for Individual Giving campaigns and projects. Identify opportunities, make recommendations, and create plans for the cross-sell of Individual Giving & Engagement campaigns across all existing audiences.
• External Stakeholder management: Account manage suppliers/agencies to maximise value and ROI for services and campaigns. Brief, manage and monitor performance of suppliers and where appropriate periodically review.
• Financial Management: In line with the strategy, produce commentary for annual budgets and monthly reforecasts for review and sign off by Head of Individual Giving and Engagement.

To be successful within this very exciting Individual Giving & Engagement Manager role, our client is looking for you to have proven experience and knowledge of;

• Developing, managing, and delivering Individual Giving Campaigns (acquisition and retention) across a variety of direct and digital channels and across a wide range of products, such as; single giving, regular giving campaigns across cause-led and prize-led campaigns.
• Project management of campaigns, developing, monitoring and evaluating acquisition and retention campaigns within agreed timescales and budgets. Reporting results and make recommendations to improve performance.
• Managing, monitoring, and reviewing external suppliers and agencies.
• Creative thinking and innovation in the development of processes, supporter communications and fundraising products.

This role is being recruited on a rolling basis, with an asap deadline date. If of interest, please apply immediately.

'Angela Mann Recruitment' is a specialist Charity & NFP Recruitment Agency, with extensive experience and knowledge of working within the sector. We match individuals to roles based on the required skills and experiences requested to fulfil a position, regardless of age, disability, gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. 

We are seeking a creative high value fundraiser who will lead the strategic growth and innovation of the Friends and Patrons programmes. Established 6 years ago, the schemes have seen impressive growth and now bring in almost £1million per year. There is still huge potential for development, expansion and innovation.

You will be an ambitious individual with a background in managing mid- and high-value membership schemes. With a focus on stewardship, cultivation events, and collaboration with the rest of the Philanthropy team, you’ll drive engagement and uplift donors.

As Friends and Patrons Manager, you will:

• Lead the strategic development of the Friends and Patrons programme, with a focus on innovation and driving growth
• Oversee the stewardship journeys of Friends and Patrons (£55 to £20,000), with a portfolio of your own donors giving at the higher level
• Responsible for day to day management of the Royal Albert Hall America Patron Scheme
• Work with the Executive Events Manager to deliver an engaging programme of cultivation and recruitment events
• Work closely with the rest of the Philanthropy team to identify opportunities to uplift donors and secure major gifts
• Provide leadership and support to the Friends and Patrons Officer and the Friends and Patrons Coordinator

Ideal skills and experience: 

• Demonstrable experience of managing and developing mid and high value patron schemes, donor giving circles or equivalent
• Experience testing and implementing creative fundraising strategies to engage donors with and grow income from membership schemes
• Exceptional interpersonal and relationship-building skills, with ability to engage with a wide range of stakeholders of all levels
• Line management experience, and keen interest in motivating and developing direct reports
• A creative flare, team player, proactive and ambitious
• Passion for the arts, sciences and the work of the Royal Albert Hall

Hybrid working, 3-4dpw in Royal Albert Hall, Kensington office. This role will require occasional evening and weekend work in line with the Hall’s events programme, in particular those attended by your donors and prospects.

Background

Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. MAP is the leading UK charity delivering health and medical care to those worst affected by conflict, occupation and displacement, in the occupied Palestinian territory, including Gaza, and Lebanon.

MAP is in a period of ambitious growth and rapid development, as we respond to the massive humanitarian crisis in Gaza, the West Bank, and Lebanon. Due to this growth, we are seeking a Director of Fundraising and Marketing to lead the development and delivery of an ambitious and data driven fundraising strategy.

Purpose of role

The purpose of this role within MAP is to build a high-performing fundraising and marketing team in the UK, and in new international markets, to drive and stabilise significantly increased fundraising performance across a range of income streams. The post holder will lead the development and delivery of an ambitious and data driven fundraising and marketing strategy to successfully deliver MAP’s new five-year vision.

Primary responsibilities

This job description does not form part of your contract of employment and can be amended from time to time as the needs of the organisation require.

The job holder will have the following key responsibilities:

Leadership

• Champion fundraising across the organisation.
• Be an inspiring ambassador for MAP and ensure this is reflected in the strategies, outputs, and behaviour of the fundraising team.
• Actively contribute to leading Medical Aid for Palestinians as a member of the Senior Management Team (SMT).
• Work closely with the SMT to ensure that appropriate processes and systems are in place across the organisation, including delivery against KPIs.
• Attend and actively participate in MAP’s Board meetings and relevant Board Committee meetings providing updates, necessary reports, and feedback on MAP’s fundraising and marketing.
• Lead cross-organisational projects in line with organisational strategy and direction.
• Build strong working relationships with colleagues across the organisation at all levels, adopting and encouraging a collaborative working approach.
• Keep abreast of, understand, clarify, and implement new or changes in relevant thinking and legislation, especially those directly affecting fundraising.
• Monitor and manage risk in accordance with MAP’s risk management policy.

Fundraising

• Lead the development and delivery of an ambitious and data driven fundraising strategy across a range of income streams to successfully deliver MAP’s new five-year vision.
• Build and inspire a high-performing and results-oriented Fundraising Team focused on delivering sustainable income to maintain and build on recent organisational growth.
• Ensure that MAP’s fundraising is supported by appropriate business/activity plans, and sound financial plans and budgets; and that performance is regularly monitored and evaluated against plans and budgets.
• Set, monitor, and deliver annual income and expenditure targets.
• Foster a culture of ambition and innovation and support the team to research, develop, and implement new fundraising approaches to recruit new donor groups across all income streams.
• Drive change and implement new ways of working across fundraising and the wider organisation in support of fundraising effectiveness.
• Manage relationships with key supporters and stakeholders and attend meetings and networking events to unlock new opportunities.
• Strengthen and build on existing supporter relationships, ensuring that all supporters receive a first-class experience.
• Support the team to develop professional and engaging fundraising materials including fundraising propositions, applications, proposals, appeals, pitches, and reports.
• Take overall responsibility for fundraising compliance and ensure that in all relevant areas, MAP complies with the law, regulation, and stakeholder and contractual obligations with third parties.
• Maintain oversight of the supporter database to ensure integrity, legal compliance, and suitability for MAP's fundraising strategy.

Fundraising Development

• Work with the Head of Individual Giving to deliver and implement a strategy which prioritises both the retention and acquisition of new donors, enhances the use of digital products, platforms, and channels and delivers the highest standard of supporter care and donor stewardship.
• Work with relevant colleagues to deliver a new strategy and plan which prioritises deepening and strengthening existing relationships and building a strong pipeline of new prospects to deliver multi-year funding from major donors, high profile supporters, trusts, foundations, and companies.
• Lead the adoption and use of a newly installed Microsoft Dynamics CRM to effectively support data-driven decision making and relationship management to generate supporter insights in support of increased fundraising.
• With the CEO and SMT, agree and invest in a scaled-up approach to fundraising internationally.

Brand and Marketing

• Working in collaboration with the Director of Advocacy and Communications, lead the development and delivery of an integrated marketing and communications strategy that is driven by audience insight.
• Build and inspire a high-performing and results-oriented Marketing Team to build a community of supporters by delivering a seamless supporter journey that promotes MAP’s work and delivers greater income generation.
• Ensure our brand and identity are strong and supported by authentic high-quality messaging, delivering integrated campaigns across all our channels that turn increased recognition into active support for MAP’s work.
• Increase brand awareness and brand attribution, creating an authentic and compelling voice for MAP which centres on Palestinian voices, including the voices of the people MAP serves.
• Empower teams across MAP to successfully deploy our brand.
• Work in partnership with the Director of Advocacy and Communications to ensure content is up to date, factually accurate and to manage reputational risk.

People Management

• Create a high-performing team that is ambitious and passionate about MAP’s vision.
• Provide line management to direct reports, setting, and monitoring individual performance objectives and motivating the team to be innovative and professional in its thinking and delivery.
• Ensure all fundraising staff receive consistent and motivating direction and feedback to enable them to work to the best of their ability.

General Responsibilities

• Support the mission, ethos, and values of MAP.
• Carry out other associated duties as may arise in line with the broad remit of the position.
• Support and promote diversity and equality of opportunity in the workplace.
• Be flexible and carry out other associated duties as may arise, develop, or be assigned in line with the broad remit of the position.
• Maintain and improve competencies through continuous professional development.
• Abide by organisational policies, codes of conduct and practices.
• Treat with confidentiality any personal, private, or sensitive information about individual organisations and or clients or staff and MAP data.

Profile

The following offers an aspirational view of our ideal candidate profile; however, we encourage applications from candidates with a wide range of experiences and backgrounds, especially those from underrepresented groups.  

Experience

• Extensive relevant experience and a proven track record of delivery of income growth across multiple fundraising channels in a fast-paced and rapidly changing context.
• Knowledge and/or experience of fundraising through direct marketing, trusts and foundations, corporates, major donors, challenge events, community fundraising, and digital marketing.
• Experience of relational databases and of analysing and presenting data to make informed decisions.
• Experience engaging and stewarding relationships with donors at all levels.
• Proven experience producing successful proposals for large scale projects.
• Experience planning, prioritising, and managing multiple projects simultaneously from start to finish.
• Experience in international fundraising.
• Experience in strategic planning, budgeting, and forecasting.
• Experience managing staff across different fundraising areas.
• Experience working at SMT and reporting at Board/Trustee level.
• Experience working with international teams and/or on international issues. (Desirable)

Skills

• Significant gravitas and an excellent networker, communicator, and influencer who is at ease and skilled in representing and promoting an organisation with different audiences, at different levels and in different contexts.
• Highly proactive and effective at collaborating with others, building relationships and partnerships.
• Excellent judgement, including in balancing short and long-term priorities, focusing on key issues, and identifying and managing both opportunities and risks.
• Ability to undertake a complex management role in an international organisation, leading a very busy team and schedule.
• Excellent project management, budget and forecasting management, and resource control skills.
• Persuasive communication skills with the ability to present and convey complex ideas and issues clearly and coherently.
• Strong decision-making skills and ability to translate priorities into operational goals and plans.

Knowledge

• Significant knowledge and understanding of all aspects of fundraising including philanthropy, partnerships, individual giving, and legacy giving.
• In-depth and up-to-date knowledge of charity law, fundraising regulations, standards, and best practice.
• High level of competence in CRM software and social media.
• Commitment to maintaining standards to promote trust and confidence in MAP’s fundraising initiatives.
• An understanding of the work of MAP and the issues facing Palestinians living under occupation and as refugees.

Personal Traits Desired

• Commitment to MAP’s mission, services, and the right to health.
• Commitment to anti-discriminatory practice and equal opportunities.
• An ability to apply awareness of diversity issues to all areas of work.
• Commitment to the values and ethos of MAP.
• Prepared and able to travel occasionally to Lebanon, the occupied Palestinian territory, and Israel and pursue new business opportunities anywhere in the world.
• Able to work flexibly in emergencies and to meet specific deadlines including some evenings and weekends.

Daryl Upsall International actively promotes equality, diversity and inclusion. In recruiting candidates, we seek candidates with the proven skills required; irrespective of race, gender, religion or belief, age, disability or sexual orientation.

Use your communications, marketing and fundraising leadership to inspire support for some of the world’s most valuable habitats. 

The world is waking up to the power of nature-rich wetlands. In this incredible space where water and land meet, lies a solution to a climate in crisis and biodiversity being in freefall.

Not only do 40% of the world’s wildlife depend on wetlands, but our lives do too. This is why here, at WWT, we are on a mission to restore wetlands and unlock their power.

Central to our new “Wetlands are the Way 2030” strategy is an ambitious goal to raise the profile of wetlands by developing a bolder and fresher voice and inspire a movement of people to take action in a way that is right for them.

With world leading scientific expertise and more than 1m visitors to our sites we have the platform to do this.

We now seek an outstanding strategic communications and marketing leader who will bring energy, strong team ethic and disciplined focus to a talented team of 65 and help galvanise a public who are waking up to the wonder and value of nature.

If this vision inspires you and you want to make a difference to the planet through your communications and marketing expertise we would love to hear from you.

For more details including how to apply please see the job pack. Closing date 2nd May.

About us

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

The Talent Set are delighted to be working with Sue Ryder to find their Senior Marketing Manager – Retail & Fundraising.

The charity offers a flexible working environment, with remote, or Hybrid (London) working options available.

You will report into the Head of Brand and Marketing along with two other Senior Marketing Managers. You will lead a team of 3, with line management responsibility for 2 Marketing Managers. This role sits within the Brand and Marketing team and is the main point of contact for Fundraising, Retail and Volunteering teams. The purpose of this role is to devise and deliver marketing strategy and integrated marcomms plans for Sue Ryder’s Fundraising, Retail and Volunteering functions, and to lead the team responsible for providing marketing support in these functions.

Key Responsibilities:

· Devise marketing strategy and lead cross-functional, multi-disciplinary teams in briefing, developing, managing and evaluating large scale integrated, multi-channel marketing campaigns to support Retail and Fundraising initiatives.

· Lead or manage diverse marketing initiatives.

· Oversee the development, management and upkeep of a suite of fundraising, retail and volunteering materials and assets.

· Work with colleagues to continually review, improve and embed marcomms planning and briefing processes.

· Build strong internal relationships with stakeholders across Sue Ryder to ensure marketing activity is considered well in advance, as part of an integrated communication plan.

· Advise teams and help them develop their understanding of which marketing tools are the most appropriate to help achieve their objectives.

· Act as a brand motivator and guardian, working collaboratively with colleagues to ensure the Sue Ryder brand is embedded and brought to life across all touchpoints.

· Continually increase sector knowledge and understanding of latest trends.

· Be an ambassador for Sue Ryder by understanding how your role contributes to our one organisation vision and to demonstrate our values in all aspects of the role.

Person Specification:

· Working in a complex organisation.

· Commercially minded with an understanding of Retail and Fundraising sectors.

· Devising marketing strategy and developing, managing and evaluating large scale integrated, multi-channel marketing campaigns.

· Building and developing strong relationships with internal stakeholders with the ability to influence.

· Working collaboratively with multi-disciplinary teams.

· Managing and motivating agencies to drive maximum value for campaign delivery and results.

· Confident, and inspire confidence in others.

· First class communication and interpersonal skills, with the ability to adapt to different audiences and circumstances.

· Ability to work at pace in a pressurised environment juggling competing priorities with multiple internal clients.

· Excellent project management skills.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Charity People is delighted to be working exclusively with National Numeracy to recruit for a Campaign Manager to join their talented External Relations team and lead their award-winning campaigns, including National Numeracy Day.

You'll be joining the only independent charity in the UK dedicated to improving the nation's numeracy at a time when the profile of our charity and the numeracy issue is rising, particularly as the government begins to roll out a £560 million numeracy programme. As such, this is a fantastic opportunity within a small but ambitious and dynamic organisation making a real difference to people's lives and livelihoods.

Post: Numeracy Campaign Manager
Location: The charity offers a very flexible approach to working and this role can be undertaken on a hybrid working from home and office basis, with at least one day per quarter in the Brighton office. Applications from across the UK are welcomed.
Working Hours: Full time
Salary: £40,280

With a focus on driving public awareness of and engagement with the organisation's services, the Numeracy Campaign Manager will be responsible for delivering creative and results-driven campaigns that engage audiences, communities and organisations with the benefits of improving number confidence.

From honing campaign strategy to sparking collaboration with external organisations, individuals and ambassadors as well as delivering creative and engaging content this is a key role at the organisation and will play a pivotal role in how the organisation is viewed by the public and its partners.

About the role:

• Devise and deliver the campaigns strategy, reviewing and honing as necessary
• Deliver the organisation's annual awareness day, National Numeracy Day, and other campaigns, such as Number Confidence Week, throughout the year
• Lead and deliver events, content, celebrity activity, case studies, media and marketing for campaigns throughout the year
• Lead and deliver great collaborations with external organisations to further the organisation's campaign and charity aims
• Work with the Events & Celebrity Liaison Manager to ensure the positive engagement of current celebrity ambassadors with campaigns, and the development of new influencer relationships
• Oversee the campaign production process, ensuring timely delivery and smooth running across the campaign
• Build and maintain effective relationships across the organisation and with external stakeholders including the public, the media, funders and other partners
• Support the Head of Communications in managing the work of the team to deliver campaigns throughout the year
• Work with the Digital Engagement Manager to develop excellent digital marketing, web, email marketing, user experience, and content strategies for the campaign
• Continually improve the effectiveness of the organisation's campaigns, paying attention to measurement, evaluation and learning for evidence-based improvement and work with Data Team to ensure campaigns bring measurable impact

About you:

National Numeracy is looking for someone who is highly motivated with bags of initiative. Experience in the charity sector is not necessary, as long as you can show that you have relevant transferable skills and an understanding of what it takes to lead successful campaigns.

We'd love to hear from you if you have the following skills and experience:

• Proven experience of devising and delivering marketing campaigns
• Proven experience of managing complex projects, deadlines and workloads
• Ability to spot and cultivate collaborative opportunities
• Ability to work collaboratively with senior stakeholders and celebrities
• Ability to create simple, compelling messaging and narratives from complex information
• Experience of budget management
• Outstanding written and verbal communication skills and attention to detail
• Ability to build and maintain effective relationships across the organisation and with external stakeholders
• Desire to represent the charity as a spokesperson and at external events.
• Ability to prioritise and manage a varied workload as well as being highly organised and flexible in your approach

Key Dates

• Closing date for applications: Sunday 28th April
• First interviews: week commencing 6th May
• Second interviews: week commencing 13th May

If you'd like to be considered for this role please send your CV Alice at Charity People to have an initial chat about the position.

Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), race, religion or belief, gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.